Sorry! You are quite correct, Joop - I am using that extension (and yes, it is compatible with 4.4 -- or rather I should say that I have not had any issues with it yet)
-----Original Message----- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Joop Sent: Monday, March 21, 2016 4:27 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Replying to the same ticket at same time. On 21-3-2016 20:48, Parish, Brent wrote: > 4.4 offers a "ticket locked" message that you can leverage > > > Are you referring to core functionality? because I haven't seen that mentioned in the 4.4 Readme. I'm aware of the extension RT::Extension::TicketLocking but haven't tried if its compatible with 4.4. Regards, Joop --------- RT 4.4 and RTIR Training Sessions https://urldefense.proofpoint.com/v2/url?u=https-3A__bestpractical.com_training&d=CwICAg&c=VCWpAYkS3z1bOCIxc-BPGZarCq9MRCAVxZJE051VqH8&r=luSRdPePk6fhFa3rH2PFBzWEtgcJguY0a__6vpfaX-I&m=_ypzGx1u_Q2g42c8ukF9mQATuoUFsjYD7fUqTycAvL0&s=aQkejwQGP-FlTL9sWXdM3Flw92LG2t-aevnIX7WC_5w&e= * Washington DC - May 23 & 24, 2016 --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
