That did the trick. Thanks!!

chanel

From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of 
Dustin Graves
Sent: Thursday, March 24, 2016 4:49 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Attachments don't reach database for one user

Hi Chanel,

I have tested this locally and it appears to me that all attachments should be 
broken for unprivileged users using the SelfService UI. This is a result of the 
changes made in 4.4.0 to attachments.

I have created a patch for this that appears to fix this problem. You will find 
that patch attached. This will be fixed in 4.4.1.

Thank you,
Dustin

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