Am 07.06.2016 um 23:23 schrieb Hugo Escobar: > We need to give our users the possibility of receiving large files (say >> 10MB) > > Knowing the attachment size limit all email services impose, we thought > there should be a way to tell RT to replace large attachments with a > download > link when constructing the email message allowing the user to access those > files. > > I've been searching the internet to no avail. > > Any help will be appreciated
This is possible in RT 4.4 if you use ExternalStorage Type "AmazonS3" [1] and activate the "Direct Linking" feature [2]. Chris [1] https://docs.bestpractical.com/rt/latest/RT_Config.html#External-storage [2] https://docs.bestpractical.com/rt/latest/RT/ExternalStorage/AmazonS3.html#Direct-Linking --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016