Thank for your comments and suggestions. We decided to upgrade RT to 4.4 On Wed, Jun 8, 2016 at 3:11 AM, Christian Loos <cl...@netcologne.de> wrote:
> Am 07.06.2016 um 23:23 schrieb Hugo Escobar: > > We need to give our users the possibility of receiving large files (say > >> 10MB) > > > > Knowing the attachment size limit all email services impose, we thought > > there should be a way to tell RT to replace large attachments with a > > download > > link when constructing the email message allowing the user to access > those > > files. > > > > I've been searching the internet to no avail. > > > > Any help will be appreciated > > This is possible in RT 4.4 if you use ExternalStorage Type "AmazonS3" > [1] and activate the "Direct Linking" feature [2]. > > Chris > > [1] > https://docs.bestpractical.com/rt/latest/RT_Config.html#External-storage > [2] > > https://docs.bestpractical.com/rt/latest/RT/ExternalStorage/AmazonS3.html#Direct-Linking > -- Regards, Hugo Escobar <http://www.associationfinancialservices.com/> 4770 Biscayne Blvd, Ste 700 Miami, FL 33137 main: 305.677.0022 support: 305.921.4620 email: hesco...@afslc.com Follow us on Facebook and Linked-In <http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864> <http://www.linkedin.com/companies/1006276> NOTICE: This email and any attachment to this email may contain confidential information. If you are not the intended recipient, you must not review, retransmit, convert to hard copy, photocopy, use or disseminate this email or any attachments to it. If you have received this email in error, please notify us immediately by return email and delete this message. Please note that if this email contains a forwarded message or is a reply to a prior message, some or all of the contents of this message or any attachments may not have been produced by our firm. *As our firm may be deemed a debt collector, if your payment is in default, we may be attempting to collect a debt on behalf of the association, and any information obtained may be used for that purpose.*
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016