On Tue, Jun 14, 2016 at 1:58 PM, Jesse Maseto <je...@bywatersolutions.com> wrote: > Hello All, > > I was wondering if there was a way to tracker a transaction of a ticket. > Here is the scenario I'm referring to. > > The ticket is assigned an owner and then the owner reassigning the ticket. > This is recorded as a "Given" transaction in RT. > > I would love a way to track these types of transactions.
Track in what context? You can get at the data via the API. -m --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
