> https://umbc.co1.qualtrics.com/SE/?SID=SV_4IbNK0n1unOaIEB&groupid=BSG&ticketid={$Ticket->Id}&ticketowner={$Ticket->OwnerObj->EmailAddress}&customeremail={$Ticket->RequestorAddresses}&ticketsubject={uri_escape($Ticket->Subject)}
I would use the /Elements/QueryString RT component here, which will do
all the funny URI encoding and parameter concatenation for you:
{
my $query_string = $m->comp('/Elements/QueryString',
SID => 'SV_4IbNK0n1unOaIEB',
groupid => 'BSG',
ticketid => $Ticket->Id,
ticketowner => $Ticket->OwnerObj->EmailAddress,
customeremail => $Ticket->RequestorAddresses,
ticketsubject => $Ticket->Subject,
);
}
https://umbc.co1.qualtrics.com/SE/?{$query_string}
Chris
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016
