Hi, I'm trying to assign/limit ticket ownership to groups of users for specific queues.
What I'd like to see in the ownership drop-down menu is just the users that have been granted access to the queue. What I see now is all privileged users in the drop down. How can I limit this? Also, is it possible to assign ownership to non-privileged users? Kind regards, Tom -- Tom Robinson IT Manager/System Administrator MoTeC Pty Ltd 121 Merrindale Drive Croydon South 3136 Victoria Australia T: +61 3 9761 5050 F: +61 3 9761 5051 E: [email protected]
signature.asc
Description: OpenPGP digital signature
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
