Hi Nicholas, Thanks for the help! Following configuration worked for me, RT is running on CentOS.
set daemon 30 set invisible set no bouncemail set no syslog set logfile "/var/log/fetchmail" poll exchange protocol IMAP #service 993 user "u...@domain.com" pass "Password" #folder Inbox ssl mda '/opt/rt/bin/rt-mailgate --url http://rt.domain.com --queue general --action correspond' -- View this message in context: http://requesttracker.8502.n7.nabble.com/Request-Tracker-Create-Ticket-via-Email-tp62256p62290.html Sent from the Request Tracker - User mailing list archive at Nabble.com. --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016