Hi,
I need to change ticket status to open when anybody respond to a ticket by email or web UI and when the ticket is in a specific status. This is a custom lifecycle, without stalled status, and which the stalled status is a custom named status. So anybody known, how i could do the same "lifecycle" as stalled, but for another status ? Thx, -- Félix Defrance PGP: 0x0F04DC57
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