Am 28.09.2016 um 16:31 schrieb Kenneth Marshall: [...]
Hi Patrick, We have given the groups that should only be able to 'push' at ticket to a queue only the SeeQueue and CreateTicket rights. They can see the name of the queue(s) in that assignment dropdown but not the tickets in the queue. Regards, Ken
That should do it! Thank you! Regards, pgs --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
