On 15-12-2016 18:08, Alex Hall wrote: > I've just discovered that "modify tickets" includes--for some strange > reason--the comment right. Thus, if we want users to be able to modify > other aspects of tickets, they automatically get granted the right to > comment as well. This seems like an odd decision, but at least I think > I've found the problem. > > Back to removing the option from the Actions menu, then. I've been > searching, but I don't know where this action gets added. I've found a > few places where some actions are added to @Actions, but never "comment". > > I remember running into this as well a while back. Search the source code for either Modify or Comment, think Modify will get you the right file(s). Found it, see: http://requesttracker.8502.n7.nabble.com/rt-devel-ModifyTicket-versus-CommentOnTicket-td57979.html
Joop --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
