I've had the same experience with them. I host over 40 sites in a CMS application on Hosting Rails. They sent me the IP change email *after* our sites went down. It took three days to recover, during which their support kept giving us different reasons why this was our fault.
When I called them a week later to tell them this was unacceptable, the rep told me, "well, only a few of our customers were affected." D. -- Posted via http://www.ruby-forum.com/. -- You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-t...@googlegroups.com. To unsubscribe from this group, send email to rubyonrails-talk+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en.
