Hello,

since this has come up repeatedly I would like to clarify: Do not
close any tickets in trac unless you have been explicitly told to do
so by either malb, was, cwitty or mabshoff. This is to avoid having
issues slip through the cracks. Once a ticket is closed and off the
top of the time line chances are nobody will ever look at it again
unless you stumble across it by accident.

Just like the "[with patch]" byline we should come up with something
to indicate that a ticket should be looked at like "[should be
closed]", "[is invalid]" or "[is won'tfix]". In addition you should
give a reason why you think the action you requested should be taken
(the more precise the better) and retag the ticket against the current
target, i.e. 2.8.9 at the moment. If you leave it in 2.9 for now it is
unlikely to be found and looked at because there are another 140
tickets open against that one.

William can configure trac so that closing tickets is limited to a
few, but so far he has not done so. But as we have to deal with an
ever increasing number of tickets we need to follow the process in
order to avoid losing issues and also keep the confusion and the work
to deal with tickets to a minimum.

Cheers,

Michael


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