Why not build another People for a smtp during the day or email always and leave the original people as pager during the night. Then assign the new People to all tests or add the second people to a team that is assigned to all test. Each person has a schedule for availablilty
Doug -----Original Message----- From: Dirk Bulinckx [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 05, 2002 5:10 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] If the entry went down during the "don't alert" time it looks like it got dropped yes, but basicly SA sends the message to the address/phone you defined and if within that definition you say that it should send during specific hours that's what it does, just doesn't send it. Don't think queing is a solution in this. You could have different aler and different outputs, each showing a correct status, you will have to use those too. Don't forget to vote for Servers Alive in the annual Sunbelt Target Awards http://www.sunbelt-software.com/targetawards/ dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Klug, Michael Sent: Thu Sep 05 11:05 AM To: '[EMAIL PROTECTED]' Subject: AW: [SA-list] I see the problem. SA drops the message in the 'don't alert' cycle. What we need is that SA queues the messages and deletes the messages when the host comes up in the 'don't alert' cyle from the queue and sends the queued messages at the end of the 'don't alert' cycle. > -----Urspr�ngliche Nachricht----- > Von: Dirk Bulinckx [SMTP:[EMAIL PROTECTED]] > Gesendet am: Donnerstag, 5. September 2002 10:16 > An: [EMAIL PROTECTED] > Betreff: RE: [SA-list] > > SA is checking all the time. > If you set SA to alert (paging for example) on status change it will try > to > send the page when the status change, however if due to the schedule of > the > person that you're sending the page too SA isn't allowed to send the page, > the page won't be send. On a next down situation (next cycle or the 50 > cycle further when the entry is still down), SA will see that it only has > to > send on status change and won't try to send. SA will first check the > "send > option" (status change, all downs, after 5 downs or whatever you have > set), > if it has to send it will send. And during the send SA will convert the > team/person name(s) to addresses/phonenumbers and at that time it could be > that due to a persons schedule that it get's no address/phone back and > thus > doesn't send. > > > Don't forget to vote for Servers Alive in the annual Sunbelt Target Awards > http://www.sunbelt-software.com/targetawards/ > > > dirk. > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On > Behalf Of David Walters > Sent: Thu Sep 05 10:03 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [SA-list] > > > wouldnt it be better servered for SA to recheck them when the 'dont alert' > has finished tho within SA? > > -----Original Message----- > From: Klug, Michael [mailto:[EMAIL PROTECTED]] > Sent: Thursday, 5 September 2002 2:55 PM > To: '[EMAIL PROTECTED]' > Subject: AW: [SA-list] > > > I've the same prob. > I'm using this workaround: > After the non paging cycle i kill the sa-process and open sa again using a > task scheduler. > It works fine if you have not a lot of non paging cycles for different > hosts. Only your down/up statistics are wrong. > > Michael > > Michael Klug > Lufthansa AirPlus Servicekarten GmbH > Network & Internet Services > Dornhofstr. 36 > 63263 Neu-Isenburg > > Phone: +49 (0) 61 02 204-220 > > Fax: +49 (0) 61 02 204-759 > > E-Mail: [EMAIL PROTECTED] > > Internet: www.airplus.com > > > > -----Urspr�ngliche Nachricht----- > > Von: David Walters [SMTP:[EMAIL PROTECTED]] > > Gesendet am: Donnerstag, 5. September 2002 07:51 > > An: '[EMAIL PROTECTED]' > > Betreff: RE: [SA-list] > > > > 'dont alert for these times' > > > > Id like SA to send a message if the service is down once the 'dont alert > > for > > these times' has finished > > > > > > > > -----Original Message----- > > From: Dirk Bulinckx [mailto:[EMAIL PROTECTED]] > > Sent: Thursday, 5 September 2002 1:17 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [SA-list] > > > > > > What send option are you using? > > > > You mean that if SA goes down in the non-paging hours, and is still down > > during the paging hours that you would like to get a page? That's not > > possible (except if it has to page you on all down cycles) You could > > however using another alert type during these other hours. > > > > Don't forget to vote for Servers Alive in the annual Sunbelt Target > Awards > > http://www.sunbelt-software.com/targetawards/ > > > > > > dirk. > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On > > Behalf Of David Walters > > Sent: Thu Sep 05 5:45 AM > > To: '[EMAIL PROTECTED]' > > Subject: [SA-list] > > > > > > Currently I have SA alertin me when the server is down via sms between > > certain hours... say 6pm-9pm now if the server goes down between the > > hours of 9pm-7am I have to remind myself to check. > > > > is there a way to get SA to alert me if still down when the hours are > back > > to 7am - 6pm ? > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > > With the following in the body of the message: > > unsubscribe SAlive > > > > > > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > > With the following in the body of the message: > > unsubscribe SAlive > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > > With the following in the body of the message: > > unsubscribe SAlive > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive
