Dirk, Do these guys know you have to create the team members before you create the team, and then populate the team with the already created members?...if you try to do it the other way around, you will get the results they are experiencing...
Jon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dirk Bulinckx Sent: Monday, August 11, 2003 9:33 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Alert problem Just did the following test: ping of www.microsoft.com send alert to {support} when 1 times down support is a team that is active and has to members being DIRK & JENS DIRK: on call is not active - has a green SMTP address for all days/times JENS: on call is not active - has a green SMTP address for all days/times Mail was send to both address (and received correctly too). Can you tell me how it's setup for you? dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Mon Aug 11 2:31 PM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: Re: [SA-list] Alert problem I'm glad, in an odd way, that someone else has this same problem! I really want to get my group usage back in action. Dirk, can you look into this a little deeper please? Thanks, Troy --- Troy Bruder, Manager - Hosting and Microsoft Services APT Information Technology Consultants 7540 Windsor Dr. STE 204 Allentown, PA 18195 Phone 610.366.1100 -or- 888.2.GET.APT http://www.aptconsulting.com "Robb Fesig" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent by: cc: [EMAIL PROTECTED] Subject: Re: [SA-list] Alert problem stone.nu 08/08/2003 07:48 PM Please respond to salive Troy, I've had the same problem since updating from the original build to the latest beta. What I did to get around it is specify all the emails for the checks seperating them with commas. If down email [EMAIL PROTECTED],[EMAIL PROTECTED],[EMAIL PROTECTED] I dunno if it's a "feature", but it works great.... Robb Fesig American Computer ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, August 07, 2003 4:22 PM Subject: RE: [SA-list] Alert problem > > :( That's what I've already done.. Still no luck. > > > > --- > Troy Bruder, Manager - Hosting and Microsoft Services > APT Information Technology Consultants > 7540 Windsor Dr. STE 204 > Allentown, PA 18195 > Phone 610.366.1100 -or- 888.2.GET.APT > http://www.aptconsulting.com > > > > "Dirk Bulinckx" > <[EMAIL PROTECTED] To: <[EMAIL PROTECTED]> > u> cc: > Sent by: Subject: RE: [SA-list] Alert problem > [EMAIL PROTECTED] > stone.nu > > > 08/07/2003 04:16 > PM > Please respond to > salive > > > > > > The only thing I can think of is that the team is not enabled. > For the test, remove the team name and re-add it (via the add button). > > Dirk. > Most of Woodstone's staff is currently on holiday, however support checks > mail a couple of times a day (over a slow link). This does mean that we > are not able to do all "normal" support tasks. > We will be back, in full force, on August 10th 2003. > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of [EMAIL PROTECTED] > Sent: Thursday, August 07, 2003 9:17 PM > To: [EMAIL PROTECTED] > Subject: RE: [SA-list] Alert problem > > > > By the way, if I replace the {team name} tag with an actual email address > of a "person" in that team, it works fine... > > > > --- > Troy Bruder, Manager - Hosting and Microsoft Services > APT Information Technology Consultants > 7540 Windsor Dr. STE 204 > Allentown, PA 18195 > Phone 610.366.1100 -or- 888.2.GET.APT > http://www.aptconsulting.com > > > > "Dirk Bulinckx" > <[EMAIL PROTECTED] To: > <[EMAIL PROTECTED]> > u> cc: > Sent by: Subject: RE: [SA-list] > Alert > problem > [EMAIL PROTECTED] > stone.nu > > > 08/07/2003 02:54 > PM > Please respond to > salive > > > > > > Not for the moment no. IF you can send that to me on or after August 10th, > then yes. > > Dirk. > Most of Woodstone's staff is currently on holiday, however support checks > mail a couple of times a day (over a slow link). This does mean that we > are not able to do all "normal" support tasks. > We will be back, in full force, on August 10th 2003. > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of [EMAIL PROTECTED] > Sent: Thursday, August 07, 2003 8:51 PM > To: [EMAIL PROTECTED] > Subject: RE: [SA-list] Alert problem > > > > Yes, yes, and yes. > > Would a screen shot or two help at all? > > > > --- > Troy Bruder, Manager - Hosting and Microsoft Services > APT Information Technology Consultants > 7540 Windsor Dr. STE 204 > Allentown, PA 18195 > Phone 610.366.1100 -or- 888.2.GET.APT > http://www.aptconsulting.com > > > > "Dirk Bulinckx" > <[EMAIL PROTECTED] To: > <[EMAIL PROTECTED]> > u> cc: > Sent by: Subject: RE: [SA-list] > Alert > problem > [EMAIL PROTECTED] > stone.nu > > > 08/07/2003 02:46 > PM > Please respond to > salive > > > > > > The alert was trigger, but the mail wasn't send because the TO part was > empty. > So check if: > * team is enabled > * members are enabled > * their schedule/on-call are active > > > Dirk. > Most of Woodstone's staff is currently on holiday, however support checks > mail a couple of times a day (over a slow link). This does mean that we > are not able to do all "normal" support tasks. > We will be back, in full force, on August 10th 2003. > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of [EMAIL PROTECTED] > Sent: Thursday, August 07, 2003 7:27 PM > To: [EMAIL PROTECTED] > Subject: [SA-list] Alert problem > > > Hello, > > I'm running the latest beta build and am having a problem... Our alerts > are configured to go to a team {team name}... But when the alert is > triggered, nothing happens.. I found this message in my log file: > > Thursday, August 07, 2003 1:23:39 PM SONOMA Ping failed due to a > successrate of only 0% > Thursday, August 07, 2003 1:23:47 PM SONOMA Ping failed due to a > successrate of only 0% > Thursday, August 07, 2003 1:24:30 PM SONOMA Ping failed due to a > successrate of only 0% > Thursday, August 07, 2003 1:24:30 PM Didn't send mail (TO part is empty) > > > > I've completely removed and reinstalled ServersAlive to no avail (I even > deleted the entire registry key to start fresh)... > > Ideas? > > Troy > > > > --- > Troy Bruder, Manager - Hosting and Microsoft Services > APT Information Technology Consultants > 7540 Windsor Dr. STE 204 > Allentown, PA 18195 > Phone 610.366.1100 -or- 888.2.GET.APT > http://www.aptconsulting.com > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > > > > > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] > With the following in the body of the message: > unsubscribe SAlive > To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive --- avast! 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