Checking if the number of jobs increases or decreases isn't a good indication either. It could well be that you're printing a HUGE document and that the number is increasing which is normal. If you want to know if a queue is stuck or not I would suggest to write an external check for it and this check would then see if there is a queue with a wrong status (or a entry within the queue with a wrong status).
dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob McShinsky Sent: Thu Nov 06 1:36 PM To: [EMAIL PROTECTED] Subject: Re: [SA-list] Print Queues Monitoring We have a problem with using Performance Monitor through Servers Alive by it self. We use a Windows 2003 Cluster in Active/Active mode with around 350 Print ques on each node. In this case an alert of 35 (our original starting point) was to low and a point of 100 may be to high if there is an actual stuck que(s). Many of our ques at times can have as many as 700 jobs successfully being spooled and processed through them due to applications or users that dump a large number of jobs through them at one time. The server can handle it, but if one of these jobs gets stuck and another user or application sends another large job through it could potentially cause problems in the long run. So my question is, is there a way that Servers Alive can tell me if the Ques are making progress from the last check, or last few checks, so I can tell if it is really a stuck que or if it is just a momentary rush of jobs where the number is declining? Thanks Rob McShinsky ----- Original Message ----- From: "Kevin Kruithof" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, November 05, 2003 5:49 PM Subject: RE: [SA-list] Print Queues Monitoring Use the Count Files addon to look at the number of files in the queue directory. Have SA alert when it hits X number (you'll have to determine that number since it varies depending on environment). Link: http://www.woodstone.nu/salive/addons.asp Kevin Kevin Kruithof Class 3 Systems Administrator, Section 21b, Type 42, Platinum Edition Center for Useless Classification Expert Tech Group 916-677-1032 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Smith Sent: Wednesday, November 05, 2003 2:43 PM To: SA Maillist (E-mail) Subject: [SA-list] Print Queues Monitoring Can Servers Alive monitor individual Print queues? I would like to know if a job becomes stuck a print queue. Sincerely, Toromont Process Systems Kyle Smith Information Systems Support Direct Phone: 403 717 4520 Cell: 403 804 1953 Fax: 403 717 4545 Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive
