Ok, i'm lost then. How do I filter based on the extra_information field?

Mike

>>> [EMAIL PROTECTED] 01/05/04 04:40PM >>>
No I mean using the option as explained below of Servers Alive.
 


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Michael Shook
Sent: Monday, January 05, 2004 10:37 PM
To: [EMAIL PROTECTED] 
Subject: RE: [SA-list] Question re: type of alert...

I think you mean to create a rule in my email to filter out unwanted
messages? Thats a great idea, and will work for those alerts. Unfortunately,
most of the people use text messaging to get the alerts. I don't believe any
of our phone allow for rules of this type. This brings me back to SA being
able to send alerts based on the %e parameter as well as the UP/DOWN
condition.

Mike

>>> [EMAIL PROTECTED] 01/05/04 04:23PM >>>
IF it's possible to filter on the message that is within the %e parameter
then you can do this by using the 
        [ ]When host is down the "Extra info field" should contain
Option

This is NOT in 4.0.1376 but in the later beta's (http://beta.woodstone.nu)

 


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Michael Shook
Sent: Monday, January 05, 2004 10:16 PM
To: [EMAIL PROTECTED] 
Subject: [SA-list] Question re: type of alert...

Is it possible to have 2 different types of alert responses?

Here's what has been asked:

If the check fails due to a communication, time-out or other error = Alert
type #1 for net admins

If the check is sucessful in connecting, but fails the alert rule = Alert
type #2 for others

What I've been asked is essentialy to somehow prevent the people who are
responsible as Alert group #2 from getting alerts that they can't do
anything about (alert group #1 stuff). The DBA's can't fix ODBC failures or
Com. errors and the Network Admins are getting tired of all the errors that
the DBAs fix. Even being able to send alerts only when the check connects
sucessfully, but fails the rule would help.

Dependecies are only partially able to adjust for this, but it looks like
the individual checks would need this capability.

Any ideas?



Michael Shook
Technical Support Analyst - Corporate
Saddle Creek Corporation
723 Joe Tamplin Industrial Blvd
Macon GA  31217
478 742 8740 ext. 105 (work)
478 256 9318 (mobile)
478 742 7917 (fax)
[EMAIL PROTECTED] 
http://www.saddlecrk.com 

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