Dirk, The "when" rule is set to "when 1 times down" on all my tests. I tried another test monitoring the alerter service. As usual it seems to work just fine. I set the alert to always and that worked as well. It seems that I don't get messages when they are real alerts, although I have missed the odd one when doing a test manually. When it's a real alert and not a test, I don't seem to see any attempt to send email in the debug log, yet when I play with the diskspace or service, I do get the log entry and message.
Thanks, Jason -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Tuesday, April 27, 2004 9:40 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Still having alert problems What WHEN rule did you use? Do you get an alert when you set the WHEN to ALWAYS? Dirk. Don't forget to vote for Servers Alive in the annual Sunbelt Target Awards http://www.sunbelt-software.com/targetawards/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, April 27, 2004 6:11 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Still having alert problems Jason, Do you ever get email alerts? Within each alert, you have to configure it to send you a message, have you verified that's it configured under the ones that you tested? Jesse. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Posted At: Tuesday, April 27, 2004 11:59 AM Posted To: Servers Alive mailing list Conversation: [SA-list] Still having alert problems Subject: [SA-list] Still having alert problems Hi, This is my second posting for the same problem (no response to the first one). This time I had scheduled downtime on our mail server, but left SA running to see what would happen. Again I didn't get any messages and the debug log doesn't show any attempt to send a email message to me. I have included my initial message below the following log messages. Any help would be greatly appreciated. JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 JSRVR - Webmail,21,1,5,20040423,2304,20040423,0825,879 >From Debug log: Friday, April 23, 2004 11:04:52 PM URL check (https://webmail) failed due to 503 Service Unavailable(line 0) Friday, April 23, 2004 11:04:52 PM URL check took 155 ms JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953 JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953 JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953 JSRVR - Exchange Store,22,1,5,20040424,0018,20040423,0825,953 >From Debug log: Saturday, April 24, 2004 12:18:21 AM GetServiceStatus MSExchangeIS: Stopped Saturday, April 24, 2004 12:18:21 AM NTService check of MSExchangeIS on jsrvr failed Initial Message to Mailing List ------------------------------------------------------------------------ ---- Hi, I have just recently purchased Servers Alive and seem to be having inconsistent alerts. The following examples show that a disk exceeded its limit, yet I never received a email message. The SA systray icon went red, but as you will see in the log there was no mention of SA trying to send email. Build 4.1.1591 Enterprise Edition Normal run with limit set to < 500MB ----------------------------------------------------- Thursday, April 22, 2004 9:18:03 AM INF: Diskspace check for NT/Win2K Thursday, April 22, 2004 9:18:03 AM Disk space checking on \\server\d$: 468.05859375 Mbytes free The line was red and I had a stop sign in the systray, but I didn't get emailed. I changed the limit to < 700MB and forced a check manually and was alerted. Forced check with limit set at < 700MB --------------------------------------------------------- Thursday, April 22, 2004 9:57:54 AM INF: Diskspace check for NT/Win2K Thursday, April 22, 2004 9:57:54 AM Disk space checking on \\server\d$: 602.53515625 Mbytes free Thursday, April 22, 2004 9:58:04 AM INF: Diskspace check for NT/Win2K Thursday, April 22, 2004 9:58:04 AM Disk space checking on \\server\d$: 606.48046875 Mbytes free Thursday, April 22, 2004 9:58:04 AM TO convert : (PID= 1),(PID= 2) to [EMAIL PROTECTED],[EMAIL PROTECTED] Thursday, April 22, 2004 9:58:04 AM Address TO convert : (TID= 2) to [EMAIL PROTECTED],[EMAIL PROTECTED] Thursday, April 22, 2004 9:58:04 AM Sending email message (server - Disk Space D: is DOWN) Thursday, April 22, 2004 9:58:28 AM Check cycle starts ( 6479- 6479) Another instance of the same problem ------------------------------------------------------- Friday, April 23, 2004 8:41:08 AM INF: Diskspace check for NT/Win2K Friday, April 23, 2004 8:41:08 AM Disk space checking on \\server\d$: 14155.43359375 Mbytes free Alert set at 14154MB... No alert sent Friday, April 23, 2004 8:45:48 AM INF: Diskspace check for NT/Win2K Friday, April 23, 2004 8:45:48 AM Disk space checking on \\server\d$: 14151.88671875 Mbytes free Thanks for any help you can provide. Jason --- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive --- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive --- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive --- [This E-mail scanned for viruses by Declude Virus] To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive
