RE: [SA-list] Basic set up

[Smith, Lisa M Ms EACH-Ft Carson]

Title: Basic set up

With 192.138.42.29 the test shows something went wrong while sending (log states: Wednesday, July 13, 2005 2:46:33 PM Unkown error while sending email to the primairy receipiant ( [EMAIL PROTECTED]) : Connection is aborted due to timeout or other failure).   With amedmlsatx31.amed.ds.army.mil the test shows something went wrong while sending error 10053 connection is aborted due to time out or other failure (log states Wednesday, July 13, 2005 2:49:13 PM SMTP Error : Error :  10053Connection is aborted due to timeout or other failure)   Lisa   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Wednesday, July 13, 2005 2:30 PM To: salive@woodstone.nu Subject: RE: [SA-list] Basic set up   Try 192.138.42.29 or amedmlsatx31.amed.ds.army.mil (without direct send!)     BTW don't send messages to the list with a read receipt!   Dirk.     From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Lisa M Ms EACH-Ft Carson Sent: Wednesday, July 13, 2005 10:22 PM To: salive@woodstone.nu Subject: RE: [SA-list] Basic set up I tried both with no luck.   My IT dept is not much help.  I’m not sure where to find the host name.    Lisa   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx Sent: Wednesday, July 13, 2005 2:01 PM To: salive@woodstone.nu Subject: RE: [SA-list] Basic set up   Within the SETUP-ALERTS-SMTP-PRIMARY did you give a hostname (mailserver that is SMTP enabled) or did you select "DIRECT SEND" as option?   Dirk.     From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Lisa M Ms EACH-Ft Carson Sent: Wednesday, July 13, 2005 9:41 PM To: salive@woodstone.nu Subject: [SA-list] Basic set up Hi, I just installed the demo of Servers Alive to see if it would be a good option for our critical equipment within our department.  We had a situation where systems were not monitored and were down for too long.  Our IT department will not put our systems on a monitoring system as they do not see a need for it. We see the need and will do this on our own.  Your product has helped us discover a down system already today, so we are very excited.  I would like to set up an alert for after hours, but am not having much luck.  I am using the SMTP email alert and am getting an error message of 11004 valid name no data record of requested type. I’m sure I don’t have the correct host name (as I’m not sure where to find it).  I’ve looked on the internet, but haven’t found anything in terms where I understand what I need to do. Any help would be greatly appreciated as I’m not getting too far with our IT department. Thanks in advance, Lisa M. Smith Pharmacy Department [EMAIL PROTECTED]