The service and process check of Servers Alive is not using WMI at all. The 1460 is typicaly something you get with the process check not with the service check.
A timeout does NOT mean that the process is not running, it means that within the given timeout we did not get an answer from the remote system OR that the OS "decided" that the wait was long enough and that "it" (the os) "thinks" that no more answer will come from the remote system. There is nothing you can do about that. Dirk Bulinckx. -----Original Message----- From: Servers Alive Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Frank Schnell at home Sent: Tuesday, October 07, 2008 7:35 PM To: Servers Alive Discussion List Subject: [SA-list] Error code 1460 Hello all, we are running since a few years a SA instance. Occasionally there were false alerts when checking Windows process/services. The extra informatiobn showed error code 1460 (time out) even though the service was running happily. About 8 weeks ago these false alerts increased to about 15 a day. Since a week we have about 200 of these per day. The average time out value is 2-3 seconds. I do understand that this is not a time out problem with the actual check settings in SA. I increased it to 300 sec and still the same problem. The problem lies somewhere else, but where? Could someone elaborate on how that check is actually being performed. We do use authentication data per check on Windows services/processes. From a Wireshark dump I see that WMI is somehow involved. How can a analyse this problem? We already installed SA on a different, brandnew computer, to ensure it is not a problem with the computer SA is running on. No change. Any hints, tips and tricks are welcome. Tx Frank -- _______________________________________________ Surf the Web in a faster, safer and easier way: Download Opera 9 at http://www.opera.com Powered by Outblaze To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.= To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
