That was the fix! I Used a domain account and it worked great. I will create a unique domain admin user account that has privileges to all the servers.
Thank You, Walt Larson - MCSE 2003 Systems Administrator AHS Information Services 120 N. Oak Street Hinsdale, IL 60521 Phone: 630 856 7144 Fax: 630 856 7133 From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Barry George Sent: Wednesday, January 27, 2010 10:01 AM To: Servers Alive Discussion List Subject: RE: [SA-list] "HELP" Walt, Do you have a standard MS Active Directory Schema in your org? I can’t think of anyone on this list that has had issues with slow checks due to authentication. I (as most all users) generally use a domain admin account to check windows services, processes etc. I think you have another issues perhaps? Barry From: Larson, Walter [mailto:walter.lar...@ahss.org] Sent: January-27-10 10:36 AM To: Servers Alive Discussion List Subject: RE: [SA-list] "HELP" I gave it a try but the problem is it take to log on authenticate. I have almost 800 entries and “Authenticating before checking” will take too long. I guess I will have to stay logged on as a domain admin unless someone else has a better idea. Thank You, Walt Larson - MCSE 2003 Systems Administrator AHS Information Services 120 N. Oak Street Hinsdale, IL 60521 Phone: 630 856 7144 Fax: 630 856 7133 From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of Jason Passow Sent: Wednesday, January 27, 2010 8:41 AM To: Servers Alive Discussion List Subject: RE: [SA-list] "HELP" In order to have the service running and checking when you are not logged on these are the settings to use. Set service to run under system account and interact with desktop. In each check that accesses another server (Nt service, Process, etc) where you would need to be an admin set authetication details in the check set up. There is a check box for "Authenticate before checking" and set the domain\admin account and password. This is how I run my installation and have been since version 5.0 (when I first started using Salive). >From the manual: "When you run Servers Alive as a service in Windows NT or 2000, using the System account with desktop interaction, you can perform checks. Consider the following example: The System account of host_1 has no rights to host_2; and you cannot assign rights to it. However, you can still check services, processes, or diskspace on the remote Windows NT or 2000 system. To do this, you should specify a user name and password for each of the checks. If the host is part of a domain, you should include the domain name with the user name as in: domain_name\user_name." Jason Passow Mississippi Welders Supply http://www.mwsco.com jas...@mwsco.com ph: (507) 494-5178 fax: (507) 454-8104 -------------------------------------------------------------------------------- From: Larson, Walter [mailto:walter.lar...@ahss.org] To: Servers Alive Discussion List [mailto:sal...@woodstone.nu] Sent: Wed, 27 Jan 2010 08:10:14 -0600 Subject: RE: [SA-list] "HELP" Yes, I am local admin and domain admin on all the servers. I am currently running the Servers Alive service to interact with the desktop so it runs when I log off. After I unchecked this box under Logon tab in the server alive service all seems to be running OK. Pings showed up Gray (OK) but any services showed in Red (down). The problem was I could not access the services from servers alive until I unchecked the "Interact with desktop" box under the servers alive services. I still would like to have servers alive run when I logoff if possible but maybe this is not the case. Thank You, Walt Larson - MCSE 2003 Systems Administrator AHS Information Services 120 N. Oak Street Hinsdale, IL 60521 Phone: 630 856 7144 Fax: 630 856 7133 -----Original Message----- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Mark Broome Sent: Wednesday, January 27, 2010 8:01 AM To: Servers Alive Discussion List Subject: RE: [SA-list] "HELP" Be sure the permissions you have assigned to SA is sufficient to access/monitor the services on the boxes that you want to monitor the NT services on. I'm assuming all is correctly configured on a domain I'm assuming you (SA) has admin level permission on the boxes you want to monitor? -----Original Message----- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Larson, Walter Sent: Wednesday, January 27, 2010 7:11 AM To: Servers Alive Discussion List Subject: [SA-list] "HELP" I have setup Servers Alive v6.2 and have configured several servers. I am getting the following error message on any NT service I try to monitor. I have rebooted the severs alive sever and still no luck any ideas? DOWN (ERR: Getservice status - OpenSCManager - 5-Access is denied.) Mail generated by Woodstone Servers Alive at Tuesday, January 26, 2010 3:26:13 PM Thank You, Walt Larson ======================================================================== ==== == The information contained in this message may be privileged and/or confidential and protected from disclosure. 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