Maybe easier: How about an alert check box for “Any Change of State”.
Then you would get an email for each change: DOWN, UNAVAILABLE, UP. From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf Of ian.g...@okieurope.com Sent: Thursday, May 19, 2011 9:46 AM To: Servers Alive Discussion List Subject: Re: [SA-list] Up alerts OK, that explains some alerting anomalies that we've been experiencing, where an alert is sent out about a service that is down, but never get a subsequent up notification. I think this exposes a problem that needs to be fixed. Can I request, then, a couple of alternatives to fix this? In the "when" tab for alerts, could you EITHER change "when back up after a down" to "when back up after a down or an unavailable", OR could you add an extra tick box for "and when back after an unavailable"? Cheers, Ian _________________________________ Ian K Gray OEL IS - European Infrastructure Support Tel: +44 1236 502661 Mob: +44 7881 518854 Ad eundum quo nemo ante iit From: "Dirk Bulinckx" <d...@woodstone.nu (mailto:d...@woodstone.nu)> To: Servers Alive Discussion List <salive@woodstone.nu (mailto:salive@woodstone.nu)> Date: 19/05/2011 13:47 Subject: Re: [SA-list] Up alerts Sent by: Servers Alive Discussion List <salive@woodstone.nu (mailto:salive@woodstone.nu)> -------------------------------------------------------------------------------- No it won't as there is an intermediate status being UNAVAILABLE ----- Original Message ----- From: ian.g...@okieurope.com (mailto:ian.g...@okieurope.com) To: Servers Alive Discussion List (mailto:salive@woodstone.nu) Sent: Thursday, May 19, 2011 2:15 PM Subject: [SA-list] Up alerts Question: if a check is set to alert on down, and when back after a down, would it still send an UP alert if the check went through the sequence DOWN - UNAVAILABLE - UP? 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To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.