That will teach me. I assumed there must be mention somewhere. Not that it is GOOD practice but it is COMMON practice for us busy IT folks not to read upgrade instructions carefully. A big red warning screen on the installer usually gets my attention though :-) Thanks Dirk.
Jason Passow Network Administrator Mississippi Welders Supply http://www.mwsco.com (http://www.mwsco.com) jas...@mwsco.com (mailto:jas...@mwsco.com) ph: (507) 494-5178 fax: (507) 454-8104 -------------------------------------------------------------------------------- From: Bob Hartung [mailto:bhart...@wiscoind.com] To: Servers Alive Discussion List [mailto:salive@woodstone.nu] Sent: Thu, 01 Mar 2012 15:15:24 -0600 Subject: RE: [SA-list] Bad upgrade I had the same experience. When I downloaded the v7 upgrade file, I neglected to scroll down to the bottom of that screen where a link to instructions can be found... Make a backup of your entries file Start Servers Alive and uncheck the auto-load of the entries/host-file in the setup-general-startup screen Stop the Servers Alive service (if it's running) Install Servers Alive over the existing version Start Servers Alive v7 Enter your new registration code (yes Servers Alive v7 uses a different registration code than Servers Alive v6 (or older)! - you can purchase an upgrade via this link (http://www.woodstone.nu/salive/purchase.php)) Restart Servers Alive In the setup-general-startup screen, recheck the auto loading of your entries file Restart Servers Alive It will auto-load your entries file (if configured like this). If it only loads 10 entries, then use your backup hostfile (see first point) That said, I'd recommend that these manual steps should be incorporated into the installation process and not left to chance. ---------------------- Bob Hartung Dir of I.T. Wisco Industries, Inc. 736 Janesville St. Oregon, WI 53575 Tel: (608) 835-3106 x215 Fax: (608) 835-7399 e-mail: bhartung(at)wiscoind.com -------------------------------------------------------------------------------- From: Dirk Bulinckx [mailto:d...@woodstone.nu (mailto:d...@woodstone.nu)] To: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] Sent: Thu, 01 Mar 2012 14:30:46 -0600 Subject: RE: [SA-list] Bad upgrade Did you read the upgrade instructions? Dirk Bulinckx. Network Monitoring by Servers Alive - http://www.woodstone.nu (http://www.woodstone.nu) DNS Hosting with ipv4 and ipv6 on http://www.stellardns.com (http://www.stellardns.com) From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Jason Passow Sent: Thursday, March 01, 2012 8:46 PM To: Servers Alive Discussion List Subject: [SA-list] Bad upgrade I just upgraded my server. I open the program and it told me I could not add any more entries. I then entered my registration code and restarted. I only had 10 entries in my hosts file. I had to restore a backup copy. Thankfully I had one. Your application should not delete entries >10 it should either ask for registration before loading the file or it should load the first 10 but leave the file intact. I am surprised no one else has noticed this issue. OR perhaps my procedure was bad. Jason Passow Network Administrator Mississippi Welders Supply http://www.mwsco.com (http://www.mwsco.com) jas...@mwsco.com (mailto:jas...@mwsco.com) ph: (507) 494-5178 fax: (507) 454-8104 To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
