I just need to be able to write scripts that will be called by the alerts I setup
----------------------------- Bambi Saastad office 952-402-7888 cell   612-963-1478 On Tue, Apr 26, 2016 at 3:30 PM, Dirk Bulinckx <d...@woodstone.nu (mailto:d...@woodstone.nu)> wrote: I suppose that you're talking about some type of ticketing? And that this ticketing system has an API and that this API can be called via HTTP(S) or via commandline tools? If that is the case then you can do this via Servers Alive. Some ticketing system use correctly formated email for it too, that is also possible via Servers Alive.  Not sure how we can help with that    dirk -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Bambi J Saastad Sent: Tuesday, April 26, 2016 8:50 PM To: Servers Alive Discussion List Subject: Re: [SA-list] Scripting Resource I need to use scripting to send alerts to Service now to create "tickets/incidents" which will then hopefully be sent to my group as texts and emailsàWe are switching from using email addresses on XMatters accounts to send the alerts, as a cost savings to get rid of Xmatters So per the person setting up Service Now I need to write custom scripts to send alerts ----------------------------- Bambi Saastad office 952-402-7888 (tel:952-402-7888) cellààà612-963-1478 (tel:612-963-1478) On Tue, Apr 26, 2016 at 1:40 PM, Dirk Bulinckx <d...@woodstone.nu (mailto:d...@woodstone.nu)> wrote: The "forum" was something external to woodstone that was setup by a user of Servers Alive.àI'l remove that link. Why do you need scripting? àààdirk -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Bambi J Saastad Sent: Tuesday, April 26, 2016 8:15 PM To: Servers Alive Discussion List Subject: [SA-list] Scripting Resource So after years of using XMatters to send pages and text messages, I now need to start using scripts to send incidents to Service Now so I am looking for some really good resources on how to use custom scripts with SA 7.2.2638 Enterprise The Forum Link on the Woodstone Support page is down so I cannot access anything but old mail archives Is there another resource? I know minimal scripting TIA B To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
