Title: RE: [sambar] Getting out of the mailinglist {01}
Hello Jeff,
 
i do not posted the problem in the c-dev list. But this is the only lists where i can't get out. I won't try to subscribe to the other lists again. The problem we had with sambar is, that requesting web- pages will result much often in a 401-error. Without sambar it will work fine. With aother proxy- servers it will work also fine. Due to this error browsing through the web is sometimes not possible. We have to press refresh several times (up to 10 times) to get the page viewed. I posted this failure to a mailing list and to two newsgroups. No response. I also send the request to sambar. No repsonse. So thats why i won't use the product further. I'm investing somuch time that we could buy a prof. proxy server.
 
Regards
Andreas
----- Original Message -----
Sent: Tuesday, July 02, 2002 3:18 PM
Subject: [sambar] Getting out of the mailinglist {02}

I did a quick search through my archives and the only two posts I found from you were from 06/11/2002 and this one (07/20/2002).  Did you post your question to this list, the c-dev list, or some other list?  If so, as who, where, when, and what was the problem?

The $99 license fee allows the licensee to use the additional features that are part of the product.  It does not provide for any specific or one-on-one support.  As stated in the documentation on the Sambar site (http://www.sambar.com/syshelp/index.htm):

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Asking Questions

"If you have a question about the Sambar Server which is not answered by the documentation, send an e-mail to Sambar Technologies. Regretably, due to the volume of e-mail received, a response cannot be guaranteed. However, questions are periodically reviewed and the documentation is updated to respond to frequently asked questions."

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-Jeff

-----Original Message-----
From: Andreas Joos [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 02, 2002 08:45 AM
To: [EMAIL PROTECTED]
Subject: [sambar] Getting out of the mailinglist {01}

Hello,

because the sambar proxy won't work in our installation and no one could / would help (the developer won't, the mailing list won't and the newsgroups also won't) we have uninstalled this ...... product. I can't believe it, but we have payed our 100 USD and we are getting no support. Chuck this product in the bin! I wrote to the developer directly. But he didn't answer. Who is he? Have a nice evening with our money. :-(

Now i've tried to get out of the list via the webpage. No chance. I tried it three times. Should I pay another 100 USD to get out of here? I'm pissed of this product.

Regards
Andreas

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