Paul, did you try also whitelisting the ip itself as a From: in addition to 
whitelisting the users name. The other possibility might be that you have a range of 
ip's set in the security rules which deny this ip [Mail Deny] section?

Dave Culbertson

On 12/Nov/2003 20:52:57, Paul Alger \(Ironclad\) wrote:
> I'm still having problems white-listing this user so she can receive this

> newsletter.  I have white-listed her e-mail address and she does get all of

> her spam now, but still no newsletter.  Boy, is she pissed!

>  

> When the newsletter attempts delivery, I get this log entry:

>  

> [2003-11-12 03:08:59] OK [35896888] [140.239.85.2] [CONNECT]

> [2003-11-12 03:08:59] OK [35896888] [140.239.85.2] [DISCONNECT]

>  

> Not a lot of info there.  

>  

> At the sender's end, they get:

>  

> 220-No UCE.  This server does not authorize use of its computers or network�

>  

> The white-list of her e-mail address works fine for any message that is

> caught by DNSBL or the spam.flt file.  I can see the entries in the log as

> "whitelisted".  

>  

> According to the docs, Sambar has these built in spam features when spam

> control is turned on:

>  

> Message does not contain a From: line. 

> Message does not contain a To: line. 

> Message contain "Apparently-To:" in the header lines.

>  

> If ANY message is caught for the above built-in rules, white-listing does

> not seem to work.  Is this a BUG?  I need to be able to whitelist this

> lady's newsletter and the only solution I have right now is to turn spam

> control off for everybody!  I can't do that.

>  

> Can anyone verify that Sambar's built in spam rules can not be whitelisted?

>  

> Paul Alger

> Ironclad Internet

>  

> 
> ---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.536 / Virus Database: 331 - Release Date: 11/3/2003
 

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