*Job Title: Kronos Specialist *
*Client: State of OH - DAS*
*Location: Columbus, OH 43055*
*Duration: 6+ months*
*Interviews: One round of interviews. In person preferred, **Skype
interviews are acceptable.*
*SENIOR LEVEL CANDIDATES ONLY ** *
1. *Kronos Workforce Central Specialist*
*Relevant Experience*
*Mandatory: *
- 5+ years of Kronos experience including Workforce Central (WFC) time
management software implementation and/or application support experience.
- Experience with large workforce use of Kronos (i.e. over 10,000
employees)
- Experience supporting Kronos for union/bargaining unit workforce
*Preferred: *
- WFC Configuration and alignment with Organization Pay Rules
- WFC Mobile Application Support
- Time Clock Management/Management of Time Cards
- Intouch
- Series 4000
- Other time capture devices
- Integration to PeopleSoft Application
- BizTalk
- Workforce Integration Manager
- WFC Architecture and Technology support including SQL Server database
support
- Public Sector experience
- Application management/outsourcing experience
- Kronos application patch, bundle, or image experience (WFC 7.0 or
higher)
- Excellent verbal and written communication skills
- Ability to interface and resolve issues across all levels of an
organization
- Writing WFC reports
*Preferred Education*
- 4 year college degree
- Project Management Professional (PMP) certification
- Kronos WFC training courses (please list)
*Role Description*
- Work in collaboration with the OAKS Managed Services Providers (MSP),
key internal IT and Security organizations, and other critical stakeholders
to maintain the Kronos Workforce Central application
- Responsible for identifying and troubleshooting production issues and
problems in the Kronos Workforce Central application
- Consult on application aspects of break/fix approaches and planned
enhancements
- Bring research and recommendations to the OAKS team to continually
improve the current Kronos Workforce Central application
- Work to understand customer issues and communicate these issues to
various stakeholders
- Maintain the Kronos Workforce Central Operation Processes
- Proactively identify and implement service improvements in operational
delivery processes
- Analyze and Diagnose incidents and events related to the Kronos
Workforce Central application in the Production Environment
- Conduct cause analysis for incidents and events affecting Kronos
Workforce Central documentation
- Document results of analysis in Event / Incident Management database
- Help drive Kronos Workforce Central performance improvements
- Assist in validating Kronos Workforce Central contract performance
- Customize Kronos software to meet the State’s needs
- Program SQL based queries and views to develop interfaces and
customized reports
- Provide program specific training and follow-up support for new
agencies
- Develop documentation for the configuration of the software based on
discovery and union contracts
- Lead discovery workshops with agencies to determine goals objectives,
and procedures to ensure successful implementation of time management
software
*Regards, Meenu Yadav*
*IT-Technical Recruiter Source Infotech Inc. **3840 Park Avenue, Suite
C-205, Edison, NJ-08820*
*Phone#: 609-608-0466|| Fax: 732-909-2282 || Email: *
*mya...@sourceinfotech.com* <mya...@sourceinfotech.com>
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