Hi Akash, I encountered this problem not too long ago. I was able to fix this very issue by giving each item in my product section in /admin a weight a value equal to 1. Then, if you're using tiered weight shipping like I am, create a minimum weight of a very high number -- a tier entry after your targeted shipping tier.
This is a hack obviously, but it tells satchmo: ok, so long as the shopping cart is less than a weight of 10000, use the shipping tier associated of a weight less than 10000. Hope that helps! Scott On Oct 15, 9:30 pm, Akash Shah <[email protected]> wrote: > Hey gang, > > We recently launched our site (atwww.midtownrow.com), powered by a > heavily customized instance of Satchmo. This morning, we noticed that > one of our customer orders went through, but the customer was not > charged shipping (and should have been) and on the order summary, it > says 'No Shipping' rather than our shipping module name. Every other > order we've had thus far has had the proper shipping charges > reflected, even ones with the same product. > > Just wondering, has anyone seen this issue before? We haven't been > able to reproduce it yet. > > Best, > > Akash -- You received this message because you are subscribed to the Google Groups "Satchmo users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/satchmo-users?hl=en.
