Dawe, What type of deployment do you use? (fastcgi, wsgi, uwsgi, mod_wsgi...) mutiprocess or multithread or both? Do you use memcached? How old is installed Satchmo and related packages? Can you reproduce the empty cart problem so easy that you can recognise when if it would be fixed?
On 20 pro, 19:16, BoulderDave <[email protected]> wrote: > I have this weird issue that is occurring out of every 100 orders or > so and wanted to find out if anybody else has experienced anything > similar. > > After a user puts in their order information, but before the order > payment is authorized (authorize.net), a duplicate order object is > created, and the payment authorization is attached onto the second > order, leaving the first order incomplete. > > Looking at the time stamps, it typically happens 1-5 seconds after > they have submitted their payment information, so I'm assuming its > getting duplicated after they click confirm and their card is getting > processed. > > Anybody have an issue like this before? Something that I'm also > experiencing, which may be related, is it seems like I'm having some > strange cache issues where it seems a new cart object is being created > at times when it shouldn't. This sometimes causes the user to see a > 'your cart is empty' page when they go to the cart/checkout page. If > they do a hard refresh though, it most of the time fixes the issue and > they can then see the cart that contains their items. > > Thanks > Dave -- You received this message because you are subscribed to the Google Groups "Satchmo users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/satchmo-users?hl=en.
