This mail is an automated notification from the bugs tracker
of the project: Savane.
/**************************************************************************/
[bugs #273] Latest Modifications:
Changes by:
Mathieu Roy <[EMAIL PROTECTED]>
'Date:
mer 08.09.2004 � 18:14 (Europe/Paris)
What | Removed | Added
---------------------------------------------------------------------------
Resolution | None | Fixed
Status | Open | Closed
------------------ Additional Follow-up Comments ----------------------------
This bug was fixed in branch DEV_2004-09-06_CERN.
/**************************************************************************/
[bugs #273] Full Item Snapshot:
URL: <http://gna.org/bugs/?func=detailitem&item_id=273>
Project: Savane
Submitted by: Paul Smith
On: lun 23.02.2004 � 13:43
Category: Web Frontend
Severity: 4 - Major
Priority: D - High
Resolution: Fixed
Privacy: Public
Assigned to: ype
Status: Closed
Release:
Planned Release:
Summary: Administrator email notifications not working
Original Submission: This is a re-submit of Savannah bug # 7324.
I have my email address set to receive email notifications for every new
bug/patch/task/support request or update to an existing bug/patch/task/support
request. In my Savannah project page (GNU make; project "make") I've gone to the
Editing Notifications Page and verified everything is correct.
However, as the administrator I'm not getting any email for any of these things. This
is frustrating because I don't know when new bugs/patches/etc. are being submitted.
It's even worse if someone adds a note to a bug that already exists: I don't know
about it unless I explicitly go looking through each one. And the worst is if someone
adds a note to a bug/etc. I've already closed: I'll never see that since I don't go
looking at closed bugs/etc.
Commentaires
------------------
-------------------------------------------------------
Date: mer 08.09.2004 � 18:14 By: Mathieu Roy <yeupou>
This bug was fixed in branch DEV_2004-09-06_CERN.
-------------------------------------------------------
Date: lun 01.03.2004 � 18:38 By: Sylvain Beucler <beuc>
We currently use the old savannah (pre-savane) version at Savannah. I think we will be
able to detail our problem as soon as we move from 'pre-savane' to something else (I
heard of both Savane and Gforge).
Currently all recipients are notified as soon as I set the global notification e-mail.
We only experience troubles with [EMAIL PROTECTED], but logs shows that notifications
are sent, so it must come from something else.
Incidentally my last 2 posts were not sent to [EMAIL PROTECTED] I though 3) was fixed
at Gna!.
-------------------------------------------------------
Date: lun 01.03.2004 � 10:59 By: Yves Perrin <ype>
Hello,
In an attempt to first clarify and then progress in solving the problems you are
experiencing, here is a summary of what I can think of:
1] It you don't receive emails on items you SUBMITTED YOURSELF while your personal
notification setting checkboxes were all checked then there must be a very fundamental
problem. In this case, as Mathieu suggested,
people with the appropriate permissions should check the log file of the mail server
used by Savannah and verify that it has entries corresponding to the submissions you
made. If there are such entries then the problem is likely to be with your mail
address or mail system on the receiver side. If there is no entry then there is
something really bad in Savannah or in the mail server it uses to send the messages.
2] If you do receive these but don't receive any other then you should make sure that:
Your email address is either explicitly mentionned, or registered in a list the name
of wich is entered, in the desired categories related lists and/or in the global list
AND the radio button 'notify persons in the ... list' is set accordingly
AND the 'send on all updates' checkbox is checked
WARNING: I see that you do not seem to use 'categories' but rather 'item groups'
instead. May be the problem is simply a misunderstanding at this level. The new
version of Savannah give the possibility to project administrators to specify
'category' specific mailing lists BUT NOT 'ITEM GROUP' specific lists!
3] If you also receive all of these except the followup comments posted by others and
since I see you are the only member of your project, it most probably means that the
fix I made and commited to the Savane repository last week has not been installed on
the server you are using.
Yves
-------------------------------------------------------
Date: dim 29.02.2004 � 20:27 By: Sylvain Beucler <beuc>
> including the admin that was registered nowhere
Since I posted with my account, which is administrator of 'dink', that surely explains
why I received the notifications to the admin's e-mail...
-------------------------------------------------------
Date: dim 29.02.2004 � 19:47 By: Sylvain Beucler <beuc>
exim a well the process that send e-mails. I check by sending myself a 'Lost your
Password?' hash.
I tried several tests on my 'dink' project:
https://savannah.nongnu.org/support/index.php?func=detailitem&item_id=102837
You can check there my results.
To sum up, nothing is sent (nor to "Cc"s, nor to admin, nor to anyone) until I fill in
the tracker notification e-mail.
And when I do, everybody is notified, including the admin that was registered nowhere.
As soon as I get admins rights, I will check the same thing on group administration.
-------------------------------------------------------
Date: dim 29.02.2004 � 19:11 By: Mathieu Roy <yeupou>
Sylvain Beucler <[EMAIL PROTECTED]> tapota :
> tail -f /var/log/exim/mainlog
> did not show anything about the comment I added to
> https://savannah.nongnu.org/support/index.php?func=detailitem&item_id=102837
>
> exim -bp shows several 'frozen' items, but my e-mails are not in the
> output.
>
> I don't know if I check the right files. I am not even sure that mails
> from Savannah are sent via savannah.gnu.org.
>
> By the way, you could have directly done it yourself, couldn't you?
>
> Tell me if you want I check somewhere else.
Maybe you could ask to [EMAIL PROTECTED] if mails from Savannah are
sent via savannah.gnu.org, or check if www-data is sending mails in
the exim logs on savannah.gnu.org.
I am not familiar with the current setup and found no obvious
documentation about it. I have no time to guess how it is supposed to
work. :(
Regards,
-------------------------------------------------------
Date: dim 29.02.2004 � 17:45 By: Mathieu Roy <yeupou>
Can you ask savannah-hackers to check in the log of the smtp server at the time when
an item is posted and you do not get any notification?
-------------------------------------------------------
Date: ven 27.02.2004 � 22:39 By: Paul Smith <psmith>
To be clear, the problem I'm seeing on Savannah is not restricted to followup
comments. As the administrator of my project, with my email address configured as a
notification recipient for all the components of my project, I never get _ANY_
notification related to bugs or patches: I don't get an email when the bug is created,
I don't get any notification when the status is changed, I don't get any notification
when I or anyone else adds a comment.
Thanks!
-------------------------------------------------------
Date: jeu 26.02.2004 � 17:01 By: Yves Perrin <ype>
Hello,
I just fixed a problem which resulted in the absence of notifications after follow-up
comments were posted. I traced it to be occuring when a logged-in user NOT MEMBER of
the project was adding a comment. The fix has been commited to the savane repository.
I hope your notification problems were related to that and therefore will disappear
when the updated version will be in production on your server.
Yves
For detailed info, follow this link:
<http://gna.org/bugs/?func=detailitem&item_id=273>
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