Thanks Daniel,

These issues largely stem from us not having an environment close enough to
yours for testing.

We're working on getting access to one, though. Hopefully this shouldn't
take too long.

Cheers,

-- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com |
blog.scalr.com

On Tue, Feb 10, 2015 at 9:17 PM, Daniel Thagard <[email protected]>
wrote:

> Thanks Thomas! Please let me know if I can be of any service in
> troubleshooting or beta testing or if you need any further information.
> Scalr has been great so far--just trying to work out the kinks to ramp up
> deployment within our organization.
>
> On Tuesday, February 10, 2015 at 3:13:14 PM UTC-5, Thomas Orozco wrote:
>>
>> Hey Daniel,
>>
>> Just a quick note that we are looking into this issue (and the other
>> Windows issue) and will get back to you when there are news.
>>
>> Cheers,
>> On Feb 10, 2015 6:47 PM, "Daniel Thagard" <[email protected]> wrote:
>>
>>> I'm getting the following error when trying to launch a new instance
>>> from Scalr into CloudStack using a custom Chef role:
>>>
>>> 2015-02-10 12:31:23,836-05:00 - DEBUG - scalarizr.messaging.p2p.producer
>>> - Message 'HostUpdate' delivered (message_id: bb3d4e16-0ab5-4f67-9dea-
>>> 9875a1d603b0)
>>> 2015-02-10 12:31:23,872-05:00 - INFO - scalarizr.handlers.chef -
>>> Starting chef-client. Run list: [u'role[fog]']
>>> 2015-02-10 12:31:23,873-05:00 - DEBUG - scalarizr.util - system:
>>> ('/usr/bin/chef-client', '--json-attributes', '/etc/chef/json_attributes.
>>> json')
>>> 2015-02-10 12:31:23,903-05:00 - ERROR - scalarizr.ops.system.init -
>>> Operation "system.init" (id: dec4a11b-30c6-425e-8bf0-83ae32542d1b)
>>> failed. Reason: unknown encoding: string-escape
>>> Traceback (most recent call last):
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/api/operation.py", line 174, in
>>> _in_progress
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/handlers/lifecycle.py", line 423,
>>> in handler
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/libs/bases.py", line 33, in fire
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/handlers/chef.py", line 244, in
>>> on_before_host_up
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/handlers/chef.py", line 410, in run
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/handlers/chef.py", line 390, in
>>> _run_chef_client
>>>   File "/opt/scalarizr/embedded/lib/python2.7/site-packages/
>>> scalarizr-3.2.1-py2.7.egg/scalarizr/util/__init__.py", line 296, in
>>> system2
>>>   File "/opt/scalarizr/embedded/lib/python2.7/subprocess.py", line 710,
>>> in __init__
>>>   File "/opt/scalarizr/embedded/lib/python2.7/subprocess.py", line
>>> 1326, in _execute_child
>>>   File "/opt/scalarizr/embedded/lib/python2.7/pickle.py", line 1382, in
>>> loads
>>>   File "/opt/scalarizr/embedded/lib/python2.7/pickle.py", line 858, in
>>> load
>>>   File "/opt/scalarizr/embedded/lib/python2.7/pickle.py", line 971, in
>>> load_string
>>> LookupError: unknown encoding: string-escape
>>> 2015-02-10 12:31:23,910-05:00 - DEBUG - scalarizr.messaging.p2p.producer
>>> - Sending message 'OperationResult' into queue 'control'
>>> 2015-02-10 12:31:23,952-05:00 - DEBUG - scalarizr.messaging.p2p.security
>>> - Encrypting message
>>>
>>> Any ideas on how to troubleshoot this? The role in question works just
>>> fine locally in Vagrant and VirtualBox.
>>>
>>> Thanks,
>>> Dan
>>>
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