Ok, I was able to restore the scalr and analytics database from a backup,
and I removed/readded the cloud keys. I'm now able to add new farms to the
environments, but when I try to manage an existing farm, I get the
following error in the web UI: "Database error"

Any suggestions?

On Fri, Apr 17, 2015 at 9:33 AM, Thomas Orozco <[email protected]> wrote:

> If you updated the credentials when the old key was in place, you might be
> in a situation where some data is encrypted with the old key, and other
> data is encrypted with the new one...
>
> If you still have your DB backup, best approach might be to restore "from
> scratch". If that's not an option, then you might want to try re-entering
> cloud credentials.
>
> Cheers,
>
> -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com |
> blog.scalr.com
>
> On Fri, Apr 17, 2015 at 3:30 PM, Dan Thagard <[email protected]> wrote:
>
>> I did not, but rerunning the command I still get the same error. I see
>> that in the scalr-server-ctl reconfigure the errant secret key was replaced
>> with the old one.
>>
>> On Fri, Apr 17, 2015 at 9:21 AM, Thomas Orozco <[email protected]> wrote:
>>
>>> Did you run *scalr-server-ctl reconfigure*? Changes you make to the
>>> configuration files don't take effect until you run the command.
>>>
>>> Cheers,
>>>
>>> -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com
>>> | blog.scalr.com
>>>
>>> On Fri, Apr 17, 2015 at 3:20 PM, Dan Thagard <[email protected]> wrote:
>>>
>>>> I had not copied over the old secret_key, *whoops*. I have now updated
>>>> the scalr-server-secrets.json with the old key from
>>>> /opt/scalr/current/app/etc/.cryptokey, but I'm still getting the same
>>>> results. I also performed a "scalr-server-manage restart all" to no avail.
>>>> The admin password and id had previously been copied over.
>>>>
>>>> On Fri, Apr 17, 2015 at 8:59 AM, Thomas Orozco <[email protected]>
>>>> wrote:
>>>>
>>>>> Dan,
>>>>>
>>>>> Have you followed these instructions:
>>>>> https://scalr-wiki.atlassian.net/wiki/x/SQBJAQ? Specifically, did you
>>>>> copy over the old secret key to the new secrets file?
>>>>>
>>>>> Cheers,
>>>>>
>>>>> -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com
>>>>> | blog.scalr.com
>>>>>
>>>>> On Fri, Apr 17, 2015 at 2:55 PM, Dan Thagard <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> I can list the farms but cannot configure them. I can add new
>>>>>> environments, but I can't configure or add any new farms to those either.
>>>>>>
>>>>>> On Thu, Apr 16, 2015 at 11:06 PM, Daniele Testa <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi!
>>>>>>>
>>>>>>> Could you please tell me what steps you took to upgrade your
>>>>>>> installation?
>>>>>>>
>>>>>>> Are you able to list your current farms, but you get that error
>>>>>>> message only when choosing "configure"?
>>>>>>>
>>>>>>> You should start by viewing all the different Scalr logs
>>>>>>> (/opt/scalr-server/var/log/*).
>>>>>>>
>>>>>>> Regards,
>>>>>>> Daniele
>>>>>>>
>>>>>>> On Friday, April 17, 2015 at 5:05:54 AM UTC+8, Dan Thagard wrote:
>>>>>>>>
>>>>>>>> After upgrading to 5.3 OSS, I'm no longer able to manage the farms.
>>>>>>>> I get the error "Cannot proceed with your request. Please try again 
>>>>>>>> later."
>>>>>>>> when trying to configure the farms. Also, I can't add any new farms.
>>>>>>>>
>>>>>>>> Any suggestions as to where I should check for errors?
>>>>>>>>
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