Can you check /opt/scalr-server/var/log/php-errors.log? Additionally: did you run scalr-server-ctl reconfigure after restoring the DB? There's probably some pending DB migrations that must be applied (and running that command will do it for you). In doubt, re-run it. Or run:
cd /opt/scalr-server/embedded/scalr/app/bin ; /opt/scalr-server/embedded/bin/php upgrade.php Cheers, -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com | blog.scalr.com On Fri, Apr 17, 2015 at 5:18 PM, Dan Thagard <[email protected]> wrote: > Ok, I was able to restore the scalr and analytics database from a backup, > and I removed/readded the cloud keys. I'm now able to add new farms to the > environments, but when I try to manage an existing farm, I get the > following error in the web UI: "Database error" > > Any suggestions? > > On Fri, Apr 17, 2015 at 9:33 AM, Thomas Orozco <[email protected]> wrote: > >> If you updated the credentials when the old key was in place, you might >> be in a situation where some data is encrypted with the old key, and other >> data is encrypted with the new one... >> >> If you still have your DB backup, best approach might be to restore "from >> scratch". If that's not an option, then you might want to try re-entering >> cloud credentials. >> >> Cheers, >> >> -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com | >> blog.scalr.com >> >> On Fri, Apr 17, 2015 at 3:30 PM, Dan Thagard <[email protected]> wrote: >> >>> I did not, but rerunning the command I still get the same error. I see >>> that in the scalr-server-ctl reconfigure the errant secret key was replaced >>> with the old one. >>> >>> On Fri, Apr 17, 2015 at 9:21 AM, Thomas Orozco <[email protected]> wrote: >>> >>>> Did you run *scalr-server-ctl reconfigure*? Changes you make to the >>>> configuration files don't take effect until you run the command. >>>> >>>> Cheers, >>>> >>>> -- Thomas | Product Manager @ Scalr | [email protected] | www.scalr.com >>>> | blog.scalr.com >>>> >>>> On Fri, Apr 17, 2015 at 3:20 PM, Dan Thagard <[email protected]> >>>> wrote: >>>> >>>>> I had not copied over the old secret_key, *whoops*. I have now updated >>>>> the scalr-server-secrets.json with the old key from >>>>> /opt/scalr/current/app/etc/.cryptokey, but I'm still getting the same >>>>> results. I also performed a "scalr-server-manage restart all" to no avail. >>>>> The admin password and id had previously been copied over. >>>>> >>>>> On Fri, Apr 17, 2015 at 8:59 AM, Thomas Orozco <[email protected]> >>>>> wrote: >>>>> >>>>>> Dan, >>>>>> >>>>>> Have you followed these instructions: >>>>>> https://scalr-wiki.atlassian.net/wiki/x/SQBJAQ? Specifically, did >>>>>> you copy over the old secret key to the new secrets file? >>>>>> >>>>>> Cheers, >>>>>> >>>>>> -- Thomas | Product Manager @ Scalr | [email protected] | >>>>>> www.scalr.com | blog.scalr.com >>>>>> >>>>>> On Fri, Apr 17, 2015 at 2:55 PM, Dan Thagard <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> I can list the farms but cannot configure them. I can add new >>>>>>> environments, but I can't configure or add any new farms to those >>>>>>> either. >>>>>>> >>>>>>> On Thu, Apr 16, 2015 at 11:06 PM, Daniele Testa <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> Hi! >>>>>>>> >>>>>>>> Could you please tell me what steps you took to upgrade your >>>>>>>> installation? >>>>>>>> >>>>>>>> Are you able to list your current farms, but you get that error >>>>>>>> message only when choosing "configure"? >>>>>>>> >>>>>>>> You should start by viewing all the different Scalr logs >>>>>>>> (/opt/scalr-server/var/log/*). >>>>>>>> >>>>>>>> Regards, >>>>>>>> Daniele >>>>>>>> >>>>>>>> On Friday, April 17, 2015 at 5:05:54 AM UTC+8, Dan Thagard wrote: >>>>>>>>> >>>>>>>>> After upgrading to 5.3 OSS, I'm no longer able to manage the >>>>>>>>> farms. I get the error "Cannot proceed with your request. Please try >>>>>>>>> again >>>>>>>>> later." when trying to configure the farms. Also, I can't add any new >>>>>>>>> farms. >>>>>>>>> >>>>>>>>> Any suggestions as to where I should check for errors? >>>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "scalr-discuss" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "scalr-discuss" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to [email protected]. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "scalr-discuss" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "scalr-discuss" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "scalr-discuss" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "scalr-discuss" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "scalr-discuss" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "scalr-discuss" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
