We have this problem as well. frequently it's just an issue with the scalrizer agent not being able to start. either from uncaught python exceptions to the update client not being able to resolve the url to the repo etc. for most of our issues bypassing scalr and getting credentials from AWS/Azure and manually updating the scalrizer agent fixes the issue, In most of these instances the scalrizer logs are unavailable via scalr since the update agent can't start the scalrizer agent and so there is no logs passed to the admin node.
On Thursday, February 9, 2017 at 2:27:19 AM UTC-7, Matthieu Serrepuy wrote: > > Hi ! > > I am having the exact same behavior. > We are using Azure as provider and some times, some instances switch to > "Resuming" state. > I couldn't find anything obvious in the scalarizr logs on my own. > > Looking at tcpdump, I couldn't find traffic between our scalr instance and > the problematic one. > > I was not paying so much attention to this, but it seems it prevents the > auto-scaling to work properly. > > Can I have assistance on how to troubleshoot this issue ? Next time it > happens I'll be glad to provide logs or traces to fix this issue for good. > > Thanks, > > Matt > > On Tuesday, November 15, 2016 at 6:58:07 PM UTC+1, Marc O'Brien wrote: >> >> Hi Rajeev, >> >> More details are needed to begin looking in to this issue. What version >> of Scalr are you using? What Cloud Provider, and what steps are taken >> leading up to this behavior? Are instances showing as "Running" in the >> Cloud Provider dashboard when Scalr shows them as "Resuming" or are they >> showing the same status there as well? Scalarizr agent logs will be useful >> as well if you can upload them here. >> >> Many thanks, >> Wm. Marc O'Brien >> Scalr Technical Support >> >> >> >> On Monday, November 14, 2016 at 11:31:41 PM UTC-7, Rajeev Gangur wrote: >>> >>> Hello >>> >>> the Scalar server instance is in "*resuming" *status continuously ..for >>> almost half day to a day.. it does not enable pause or resume option..Can >>> somebody help how it can be made running status again? >>> >>> Regards >>> Rajeev >>> >> -- You received this message because you are subscribed to the Google Groups "scalr-discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
