Hi !

I am still looking for a way to solve/mitigate the issue when it is 
happening.
I Used to terminate the instance to solve the issue (as it blocks the 
scaling) but it seems a reboot solve it. So it is probably a mater of 
restarting a good service but I can't find the good one or the good thing 
to trigger to re-schedule a connection :(

Anybody else is having this issue and is able to solve it without downtime ?

On Thursday, February 9, 2017 at 5:38:31 PM UTC+1, 
[email protected] wrote:
>
> We have this problem as well. frequently it's just an issue with the 
> scalrizer agent not being able to start. either from uncaught python 
> exceptions to the update client not being able to resolve the url to the 
> repo etc. for most of our issues bypassing scalr and getting credentials 
> from AWS/Azure and manually updating the scalrizer agent fixes the issue, 
> In most of these instances the scalrizer logs are unavailable via scalr 
> since the update agent can't start the scalrizer agent and so there is no 
> logs passed to the admin node.
>
> On Thursday, February 9, 2017 at 2:27:19 AM UTC-7, Matthieu Serrepuy wrote:
>>
>> Hi !
>>
>> I am having the exact same behavior.
>> We are using Azure as provider and some times, some instances switch to 
>> "Resuming" state.
>> I couldn't find anything obvious in the scalarizr logs on my own.
>>
>> Looking at tcpdump, I couldn't find traffic between our scalr instance 
>> and the problematic one.
>>
>> I was not paying so much attention to this, but it seems it prevents the 
>> auto-scaling to work properly.
>>
>> Can I have assistance on how to troubleshoot this issue ? Next time it 
>> happens I'll be glad to provide logs or traces to fix this issue for good.
>>
>> Thanks,
>>
>> Matt
>>
>> On Tuesday, November 15, 2016 at 6:58:07 PM UTC+1, Marc O'Brien wrote:
>>>
>>> Hi Rajeev,
>>>
>>> More details are needed to begin looking in to this issue.  What version 
>>> of Scalr are you using? What Cloud Provider, and what steps are taken 
>>> leading up to this behavior?  Are instances showing as "Running" in the 
>>> Cloud Provider dashboard when Scalr shows them as "Resuming" or are they 
>>> showing the same status there as well?  Scalarizr agent logs will be useful 
>>> as well if you can upload them here.
>>>
>>> Many thanks,
>>> Wm. Marc O'Brien
>>> Scalr Technical Support
>>>
>>>
>>>
>>> On Monday, November 14, 2016 at 11:31:41 PM UTC-7, Rajeev Gangur wrote:
>>>>
>>>> Hello 
>>>>
>>>> the Scalar server instance is in "*resuming" *status continuously 
>>>> ..for almost half day to a day.. it does not enable pause or resume 
>>>> option..Can somebody help how it can be made running status again?
>>>>
>>>> Regards
>>>> Rajeev
>>>>
>>>

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