On Wednesday 05 January 2011 01:48:38 pm Jason Irwin wrote: > > Looking at Virign Media just now, any good? >
On the whole yes - the infrastructure is **very** good - fibre to the wall of your house means you get the bandwidth they advertise, and on the whole service is very reliable. They were never very good at services (NTP, email, and the bundled hosting package is rubbish) and since the Virgin takeover they seem to be trying to land grab by running transparent proxying for all port 80 stuff and adding "value" by pre-filtering email. There's only been about 2 or 3 significant outages I've noticed in the time I've been using them (12 yrs now) all due to problems with their DNS services (switching to a seperate server solved the problems for me). As for support? Well its a call centre in Asia somewhere who work from a set of about 4 scripts for diagnosing internet problems - they don't even acknowledge the existence of Apple Macs, let alone Linux. And you can expect to spend 30 minutes in a queue for the privilege - but I've been involved in some very serious and expensive support contracts with detailled SLAs which have been about as much use. Good luck, C. _______________________________________________ Scottish mailing list Scottish@mailman.lug.org.uk https://mailman.lug.org.uk/mailman/listinfo/scottish