AdWords API Re: Sandbox Over Quota

2010-02-16 Thread john.patrick.gal...@gmail.com
I should add that we received a "You have exceeded the quota in the
following categories : RequestsPerMinute,ServicesUsagePerMinute'" in
our QA environment. This environment processes 6 of our clients. If
it's too much for the 2009 APIs, my production environment won't stand
a chance. I need help here.

John

On Feb 16, 12:19 pm, "john.patrick.gal...@gmail.com"
 wrote:
> Eric:
>
> We develop a commercial SEM solution that currently processes hundreds
> of client accounts each day from a hosted environment. We're two weeks
> away from pushing a version into production which supports the 2009
> APIs. I can't run the risk of the system failing because of unknown/
> unadvertised limitations. Is there somewhere or someone who can talk
> with us regarding these limitations? We'll gladly code around them but
> we have to know exactly what they all are in order to do so.
>
> John
>
> On Dec 18 2009, 5:57 pm, AdWords API Advisor
>
>  wrote:
> > Hi Everyone,
>
> > A fix was developed for this problem and deployed to the servers.  My
> > testing has shown that the bulk mutate rate limit errors are no longer
> > triggered by non-bulk mutate operations.  Be aware though that there
> > are other rate limits in the system that you may run in to when making
> > excessive requests.
>
> > Best,
> > - Eric
>
> > On Nov 23, 6:45 pm, AdWords API Advisor 
> > wrote:
>
> > > Hi,
>
> > > Thank you for the feedback regarding this problem.  We are actively
> > > working to address this issue and hope to have a resolution soon.
>
> > > Best,
> > > - Eric
>
> > > On Nov 23, 12:44 pm, mk  wrote:
>
> > > > This continues to be a problem for us. I ran the one test that I'm
> > > > trying to get working which created one campaign and one adgroup under
> > > > it. The second time I try to run this test, it fails! Here is the
> > > > actual error:
>
> > > > QuotaExceededError.QUOTA_EXCEEDED @ ; trigger:'You have exceeded the
> > > > quota in the following categories:bulk_new_qps,bulk_new_api_type'
>
> > > > I am using the CampaignService.mutate method to add a new campaign.
> > > > Would it be possible for someone to look at this and let us know whats
> > > > going on. At this point, our development has to come to a complete
> > > > standstill unless we can resolve this. I can send you the SOAP
> > > > messages if that helps or provide our sanbox information.
>
> > > > Thanks in advance.
>
> > > > On Nov 22, 12:43 pm, mk  wrote:
>
> > > > > I am seeing the same error when I try to create a campign in the
> > > > > sandbox. Funny thing is I am pretty sure that I have *not* any made
> > > > > any calls at all to the adwords api today. I am not sure if you guys
> > > > > realize how much of an inconvenience this is to us.
>
> > > > > I am also not sure about the secrecy around exactly how many calls we
> > > > > can make in a day. We plan to upload a large number of keywords to a
> > > > > new account that we are creating and if production has similar quota
> > > > > limits, it is going to be a big problem for us.
>
> > > > > On Nov 17, 11:32 am, AdWords API Advisor
>
> > > > >  wrote:
> > > > > > Hi,
>
> > > > > > There have been other reports of this happening when the
> > > > > > BulkMutateJobService wasn't used, and our core engineering team in
> > > > > > looking into it.
>
> > > > > > Best,
> > > > > > - Eric
>
> > > > > > On Nov 17, 12:13 pm, "martinusapiklie...@centrum.sk"
>
> > > > > >  wrote:
> > > > > > > I use only CampaignService, AdGroupService, 
> > > > > > > AdGroupCriterionService
> > > > > > > services and get, mutate functions...
> > > > > > > No I don't use BulkMutateJobService...
>
> > > > > > > On 17. Nov, 17:41 h., AdWords API Advisor
>
> > > > > > >  wrote:
> > > > > > > > Hi,
>
> > > > > > > > What service and methods did you use?  Did you use the
> > > > > > > > BulkMutateJobService at all?
>
> > > > > > > > Best,
> > > > > > > > - Eric
>
> > > > > > > > On Nov 17, 3:48 am,

AdWords API Re: Http status code for soap fault

2010-02-16 Thread john.patrick.gal...@gmail.com
Eric:

Is there an ETA for this fix to be deployed to production?

Thanks

John

On Feb 2, 11:07 am, AdWords API Advisor 
wrote:
> Hi John,
>
> The core engineering team is working on this issue now, and the fix
> for this problem will likely be rolled out this month.  Unfortunately
> I don't have a more exact time frame to give you, and I would
> encourage you to investigate a workaround in the mean time if
> possible.
>
> Best,
> - Eric
>
> On Feb 2, 9:55 am, Reed  wrote:
>
> > I've been following this thread with curiosity.  Given the variety of
> > ways that the various search engine marketing APIs (so I'm not just
> > picking on Google here) use to signal an error (500, refused
> > connections, ignored connections, as well as the ever popular  method
> > of just sending back some formatted HTML and CSS that says "we too
> > D**N busy now try again in 15 minutes"), why would  you presume that
> > 200 always means OK?  Just treat 200 as "potentially" OK and then
> > check to see if it has an error/fault structure in it.  If it doesn't
> > then you're probably good to go.  If it does, well now you know what
> > the error is and can do something about it.  I gave up trusting the
> > exact HTTP responses from these APIs a long time ago - try to imagine
> > the amount of code behind them on the engine side of things.  There's
> > always going to be something buggy or just plain "strange" no matter
> > how hard they try to make them perfect.
>
> > my 2 cents!

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AdWords API Re: Sandbox Over Quota

2010-02-16 Thread john.patrick.gal...@gmail.com
Eric:

We develop a commercial SEM solution that currently processes hundreds
of client accounts each day from a hosted environment. We're two weeks
away from pushing a version into production which supports the 2009
APIs. I can't run the risk of the system failing because of unknown/
unadvertised limitations. Is there somewhere or someone who can talk
with us regarding these limitations? We'll gladly code around them but
we have to know exactly what they all are in order to do so.

John


On Dec 18 2009, 5:57 pm, AdWords API Advisor
 wrote:
> Hi Everyone,
>
> A fix was developed for this problem and deployed to the servers.  My
> testing has shown that the bulk mutate rate limit errors are no longer
> triggered by non-bulk mutate operations.  Be aware though that there
> are other rate limits in the system that you may run in to when making
> excessive requests.
>
> Best,
> - Eric
>
> On Nov 23, 6:45 pm, AdWords API Advisor 
> wrote:
>
> > Hi,
>
> > Thank you for the feedback regarding this problem.  We are actively
> > working to address this issue and hope to have a resolution soon.
>
> > Best,
> > - Eric
>
> > On Nov 23, 12:44 pm, mk  wrote:
>
> > > This continues to be a problem for us. I ran the one test that I'm
> > > trying to get working which created one campaign and one adgroup under
> > > it. The second time I try to run this test, it fails! Here is the
> > > actual error:
>
> > > QuotaExceededError.QUOTA_EXCEEDED @ ; trigger:'You have exceeded the
> > > quota in the following categories:bulk_new_qps,bulk_new_api_type'
>
> > > I am using the CampaignService.mutate method to add a new campaign.
> > > Would it be possible for someone to look at this and let us know whats
> > > going on. At this point, our development has to come to a complete
> > > standstill unless we can resolve this. I can send you the SOAP
> > > messages if that helps or provide our sanbox information.
>
> > > Thanks in advance.
>
> > > On Nov 22, 12:43 pm, mk  wrote:
>
> > > > I am seeing the same error when I try to create a campign in the
> > > > sandbox. Funny thing is I am pretty sure that I have *not* any made
> > > > any calls at all to the adwords api today. I am not sure if you guys
> > > > realize how much of an inconvenience this is to us.
>
> > > > I am also not sure about the secrecy around exactly how many calls we
> > > > can make in a day. We plan to upload a large number of keywords to a
> > > > new account that we are creating and if production has similar quota
> > > > limits, it is going to be a big problem for us.
>
> > > > On Nov 17, 11:32 am, AdWords API Advisor
>
> > > >  wrote:
> > > > > Hi,
>
> > > > > There have been other reports of this happening when the
> > > > > BulkMutateJobService wasn't used, and our core engineering team in
> > > > > looking into it.
>
> > > > > Best,
> > > > > - Eric
>
> > > > > On Nov 17, 12:13 pm, "martinusapiklie...@centrum.sk"
>
> > > > >  wrote:
> > > > > > I use only CampaignService, AdGroupService, AdGroupCriterionService
> > > > > > services and get, mutate functions...
> > > > > > No I don't use BulkMutateJobService...
>
> > > > > > On 17. Nov, 17:41 h., AdWords API Advisor
>
> > > > > >  wrote:
> > > > > > > Hi,
>
> > > > > > > What service and methods did you use?  Did you use the
> > > > > > > BulkMutateJobService at all?
>
> > > > > > > Best,
> > > > > > > - Eric
>
> > > > > > > On Nov 17, 3:48 am, "martinusapiklie...@centrum.sk"
>
> > > > > > >  wrote:
> > > > > > > > But this error I get in the production environment.
> > > > > > > > The exact error is:
> > > > > > > > "QuotaExceededError.QUOTA_EXCEEDED@ ; trigger:'You have 
> > > > > > > > exceeded the
> > > > > > > > quota in the following 
> > > > > > > > categories:bulk_light_api_type,bulk_light_qps'"
>
> > > > > > > > On 17. Nov, 00:35 h., AdWords API Advisor
>
> > > > > > > >  wrote:
> > > > > > > > > Hi,
>
> > > > > > > > > Yes, this specific type of quota was introduced in v2009.  We 
> > > > > > > > > have
> > > > > > > > > been working to better fine tune the quota though and these 
> > > > > > > > > errors
> > > > > > > > > should be rare in the sandbox.  What is the exact error 
> > > > > > > > > message you
> > > > > > > > > are receiving?
>
> > > > > > > > > Best,
> > > > > > > > > - Eric Koleda, AdWords API Team
>
> > > > > > > > > On Nov 16, 3:17 pm, "martinusapiklie...@centrum.sk"
>
> > > > > > > > >  wrote:
> > > > > > > > > > I have this problem in v200909 version too. But in v13 
> > > > > > > > > > version I don't
> > > > > > > > > > have this problem...
> > > > > > > > > > It is problem only for v200909 version Adwords API???
>
> > > > > > > > > > On 25. Sep., 08:32 h., Colin Ramsay 
> > > > > > > > > >  wrote:
>
> > > > > > > > > > > I'm getting an over quota error on the sandbox:
>
> > > > > > > > > > > "QuotaExceededError.QUOTA_EXCEEDED@ ; trigger:'You have 
> > > > > > > > > > > exceeded the
> > > > > > > > > > > quota in the following categories:DB_OPERATIONS'"
>
> > > > > > > > > 

AdWords API Re: Http status code for soap fault

2010-02-02 Thread john.patrick.gal...@gmail.com
Eric:

Is there an ETA for fixing this in production? We're stuck until it's
resolved and we're wrapping up development on a new release this
Friday.

John

On Jan 27, 10:30 am, AdWords API Advisor
 wrote:
> Hi John,
>
> I believe there has already been some escalations through other
> channels, and I will continue to stay on top of this issue.
>
> Best,
> - Eric
>
> On Jan 26, 9:48 am, "john.patrick.gal...@gmail.com"
>
>  wrote:
> > Eric:
>
> > I work with Tejesh. Is there someone you can escalate this to? If not,
> > is there someone I can escalate it to? It's has significant impact on
> > our software and we're trying to push a new release of our product to
> > production in the next few weeks with full support for the 2009 APIs.
>
> > John Galvin
> > ClickEquations
>
> > On Jan 25, 1:42 pm, AdWords API Advisor 
> > wrote:
>
> > > Hi Tejesh,
>
> > > Unfortunately I don't have any estimates on when this will be
> > > resolved.  Do you have a workaround you can use in the mean time?
>
> > > Best,
> > > - Eric
>
> > > On Jan 25, 9:25 am, codeninja  wrote:
>
> > > > Hi Eric,
>
> > > > Just wondering if there is any update on this issue? I know you said
> > > > you kicked off a dialog with your core team but is it possible for you
> > > > to tell us if this issue is something that will be fixed soon or we
> > > > have to wait for the next api release?
>
> > > > Please let us know.
>
> > > > Thanks.
> > > > Tejesh.
>
> > > > On Jan 20, 2:22 pm, codeninja  wrote:
>
> > > > > Thanks for the update.
>
> > > > > On Jan 20, 1:57 pm, AdWords API Advisor 
> > > > > wrote:
>
> > > > > > Hi,
>
> > > > > > I'm also seeing the 200 status code for faults, which doesn't appear
> > > > > > correct.  I've opened a dialog with the core engineering team, and
> > > > > > I'll let you know when I have more information.
>
> > > > > > Best,
> > > > > > - Eric Koleda, AdWords API Team
>
> > > > > > On Jan 19, 3:14 pm, codeninja  wrote:
>
> > > > > > > With new 2009 api I get http status code of 200 for soap faults. 
> > > > > > > Is
> > > > > > > this something that was changed in 2009 api intentionally or 
> > > > > > > should it
> > > > > > > be 500 like v13?
>
> > > > > > > I am using spring webservices to make soap calls, and because of 
> > > > > > > soap
> > > > > > > spec, it expects all soap faults to have http status code of 500.
> > > > > > > Since response comes back with 200 it thinks that it is not a soap
> > > > > > > fault but then during regular unmarshalling the code barfs. I am
> > > > > > > testing all this with CampaignService and trying to update 
> > > > > > > campaign
> > > > > > > budget with 0 value and thats when adwords is throwing soap fault 
> > > > > > > with
> > > > > > > http response code of 200.
>
> > > > > > > Anyone else seeing this?

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AdWords API Re: Http status code for soap fault

2010-01-26 Thread john.patrick.gal...@gmail.com
Eric:

I work with Tejesh. Is there someone you can escalate this to? If not,
is there someone I can escalate it to? It's has significant impact on
our software and we're trying to push a new release of our product to
production in the next few weeks with full support for the 2009 APIs.

John Galvin
ClickEquations

On Jan 25, 1:42 pm, AdWords API Advisor 
wrote:
> Hi Tejesh,
>
> Unfortunately I don't have any estimates on when this will be
> resolved.  Do you have a workaround you can use in the mean time?
>
> Best,
> - Eric
>
> On Jan 25, 9:25 am, codeninja  wrote:
>
> > Hi Eric,
>
> > Just wondering if there is any update on this issue? I know you said
> > you kicked off a dialog with your core team but is it possible for you
> > to tell us if this issue is something that will be fixed soon or we
> > have to wait for the next api release?
>
> > Please let us know.
>
> > Thanks.
> > Tejesh.
>
> > On Jan 20, 2:22 pm, codeninja  wrote:
>
> > > Thanks for the update.
>
> > > On Jan 20, 1:57 pm, AdWords API Advisor 
> > > wrote:
>
> > > > Hi,
>
> > > > I'm also seeing the 200 status code for faults, which doesn't appear
> > > > correct.  I've opened a dialog with the core engineering team, and
> > > > I'll let you know when I have more information.
>
> > > > Best,
> > > > - Eric Koleda, AdWords API Team
>
> > > > On Jan 19, 3:14 pm, codeninja  wrote:
>
> > > > > With new 2009 api I get http status code of 200 for soap faults. Is
> > > > > this something that was changed in 2009 api intentionally or should it
> > > > > be 500 like v13?
>
> > > > > I am using spring webservices to make soap calls, and because of soap
> > > > > spec, it expects all soap faults to have http status code of 500.
> > > > > Since response comes back with 200 it thinks that it is not a soap
> > > > > fault but then during regular unmarshalling the code barfs. I am
> > > > > testing all this with CampaignService and trying to update campaign
> > > > > budget with 0 value and thats when adwords is throwing soap fault with
> > > > > http response code of 200.
>
> > > > > Anyone else seeing this?

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AdWords API V14 API Updates

2009-03-18 Thread john.patrick.gal...@gmail.com

Any idea when we'll get news about these updates?
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