Re: RESOLVED: Scroll Bar randomly appearing in Character Fields on INC form

2012-07-06 Thread ali_md
Thank you all,

Stylish plugin is good, but I believe there is the same limitation for this
too -> the scroll bar is now gone but unable to view the characters (or
cursor) when I type more than the visible text area.

Thanks
Ali


Jon Slaven wrote:
> 
> I had issues with the vertical scroll bar not appearing when it needed to 
> when I used "overflow: hidden", which is why I went with "overflow-x: 
> hidden" instead.
> 
> Thanks,
> Jon
> _
> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
> 
> 
> 
> From:   strauss 
> To: arslist@ARSLIST.ORG
> Date:   07/05/2012 11:07 AM
> Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
> Fields on INC form
> Sent by:"Action Request System discussion list(ARSList)" 
> 
> 
> 
> 
> ** 
> Support did give us a fix to apply directly to the ARSystem.css file on 
> each mid-tier:
> --
>  
> /* Workaround for firefox issue where a horizontal scrollbar appears 
> inside a text field */
> textarea.sr {
> padding-bottom:3px;
> }
>  
> The simplest way to fix this would just be to add the "overflow:hidden" to 
> this block in the css file. 
>  
> Modify the /resources/moz/stylesheets/ARSystem.css as follows:
>  
> /* Workaround for firefox issue where a horizontal scrollbar appears 
> inside a text field */
> textarea.sr {
> padding-bottom:3px;
> overflow:hidden;
> }
>  
> Please flush the browser and tomcat cache after making the changes and 
> perform the test.
> ---
>  
> In fact, the browsers read the ARSystem.css file when logging in to a new 
> session and there was no need to flush the mid-tier cache.
>  
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/ 
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG] On Behalf Of Jon Slaven
> Sent: Thursday, July 05, 2012 9:52 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
> on INC form
>  
> ** Hi Ali, 
> 
> Apologies for the late response, I was on vacation. 
> 
> You have to install the Stylish plugin for Firefox, and add that as a 
> script  (essentially Stylish allows you to add to the CSS for a site or 
> page).  Don't forget to change the domain to match your server/balancer's 
> name. 
> 
> If you're looking for a system-wide fix, you'd have to edit the Remedy CSS 
> file(s) directly on the mid-tier. 
> 
> 
> Thanks, 
> Jon 
> _ 
> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com 
> 
> 
> 
> From:ali_md  
> To:arslist@ARSLIST.ORG 
> Date:06/29/2012 10:35 AM 
> Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
> Fields on INC form 
> Sent by:"Action Request System discussion list(ARSList)" <
> arslist@ARSLIST.ORG> 
> 
> 
> 
> 
> Jon
> 
> Are you able to view the text beyond the visible text area (when you type 
> in
> characters more than the visible text area) ?
> 
> Also, in what file (or individual forms) did you make this change?
> 
> Thanks
> Ali
> 
> 
> Jon Slaven wrote:
>> 
>> I installed the Stylish plugin and added this as a script, seems to work 
> 
>> pretty well in the meantime.
>> 
>> @-moz-document domain("remedy76.intranet.local") { 
>> textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } 
> }
>> 
>> (Based on the workaround Tim posted earlier)
>> 
>> That black screen is particularly jarring though...
>> 
>> Thanks,
>> Jon
>> _
>> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
>> 
>> 
>> 
>> From:   Tommy Morris 
>> To: arslist@ARSLIST.ORG
>> Date:   06/22/2012 03:46 PM
>> Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
> 
>> Fields on INC form
>> Sent by:"Action Request System discussion list(ARSList)" 
>> 
>> 
>> 
>> 
>> ** 
>> They probably have a disclaimer buried in the EULA concerning strobe 
>> induced seizures.
>> 
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
>

Re: RESOLVED: Scroll Bar randomly appearing in Character Fields on INC form

2012-06-29 Thread ali_md
Jon

Are you able to view the text beyond the visible text area (when you type in
characters more than the visible text area) ?

Also, in what file (or individual forms) did you make this change?

Thanks
Ali


Jon Slaven wrote:
> 
> I installed the Stylish plugin and added this as a script, seems to work 
> pretty well in the meantime.
> 
> @-moz-document domain("remedy76.intranet.local") { 
> textarea.text,div.text,textarea.Editor{ overflow-x:hidden ! important; } }
> 
> (Based on the workaround Tim posted earlier)
> 
> That black screen is particularly jarring though...
> 
> Thanks,
> Jon
> _
> Jon Slaven | Amway | 616-787-7132 | jon.sla...@amway.com
> 
> 
> 
> From:   Tommy Morris 
> To: arslist@ARSLIST.ORG
> Date:   06/22/2012 03:46 PM
> Subject:Re: RESOLVED: Scroll Bar randomly appearing in Character 
> Fields on INC form
> Sent by:"Action Request System discussion list(ARSList)" 
> 
> 
> 
> 
> ** 
> They probably have a disclaimer buried in the EULA concerning strobe 
> induced seizures.
>  
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
> Sent: Friday, June 22, 2012 2:36 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
> on INC form
>  
> ** 
> Thanks for the tip; we had to open an issue on this problem, and on the 
> violently BLACK screen that now appears behind any pop-up or dialog in the 
> mid-tier if using FFv13.  That is #SW00432310 according to BMC.  I wonder 
> if Mozilla can be held liable for epileptic seizures or optical migraines 
> induced by this new misbehavior?
>  
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/ 
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
> Sent: Monday, June 18, 2012 7:28 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
> on INC form
>  
> ** 
> We have a support ticket open on this as well. Our specialist tells me 
> it’s a CSS issue and how the CSS interacts with FFv13. Defect #SW00432406 
> logged for it.
>  
> Another note.
> Once you are able to successfully downgrade to FFv12, don’t forget to go 
> into your FF option menu (Tools/Options/Advanced/Update) and change the 
> Update option from automatic to Check and Notify Me or Never. If you 
> don’t, it will auto-update itself back to v13 in short order.
>  
> For those of you that can’t downgrade to FFv12 due to company polices, 
> etc., there is a workaround* that will let you use FFv13. See attached.
>  
> *No guarantees on the workaround and I cannot offer any more info on it. 
> This came from BMC and I have not played with it or tested it personally.
>  
> Tim
>  
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
> Sent: Friday, June 08, 2012 2:26 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: RESOLVED: Scroll Bar randomly appearing in Character Fields 
> on INC form
>  
> ** 
> Pardon my ignorance. I understand the issue being seen in the screenshot 
> that was provided and rolling back to 12 seems to be the right 
> work-around. I really appreciate the heads-up.
>  
> The question I have is this. What should the browser do if “you enter data 
> that is one character longer than the data displayed in the field length”? 
> It seems like text fields have always either wrapped text or added scroll 
> bars when the data is larger than the field. Maybe I’m confusing text 
> fields with character fields?
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
> Sent: Friday, June 08, 2012 11:09 AM
> To: arslist@ARSLIST.ORG
> Subject: RESOLVED: Scroll Bar randomly appearing in Character Fields on 
> INC form
>  
> ** Thanks David - and you are 100% correct. Reverting to Firefox 12 
> completely resolved the issue. 
> 
> WARNING TO ALL - FIREFOX 13 Causes scroll bars to appear in char fields 
> when you enter data that is one character longer than the data displayed 
> in the field length.
> 
> Thanks,
> 
> Jase
> On Fri, Jun 8, 2012 at 1:59 PM, David Durling  wrote:
> ** 
> I’m told FF 14 beta has the issue, too.
>  
> David D.
>  
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Jase Brandon
> Sent: Friday, June 08, 2012 1:59 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Scroll Bar randomly appearing in Character Fields on INC form
>  
> ** Hi David - EXACTLY! FF13 is causing the issue.  I'm going to try to 
> download FF 12 during the interim and see if that helps.
> 
> Thanks,
> 
> Jase
> On Fri, Jun 8, 2012 at 1:54 PM, David Durling  wrote:
> ** 
> Firefox 13.0 was recently released, and that’s where we’re seeing it 
> (image attached).