Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-24 Thread Roney Samuel Varghese.
We're going to use the best pointing device in the world. We're going to use a 
pointing device that we're all born with - born with ten of them. We're going 
to use our fingers. We're going to touch this with our fingers
-Steve Jobs

Read more at 
http://www.brainyquote.com/quotes/quotes/s/stevejobs416862.html#b9rYFcrUMW8gDBgo.99
 

Sent from my iPhone

On Jan 24, 2013, at 1:23 PM, Jason Miller  wrote:

> **
> The biggest issues I have noticed with using a touch screen interface are 
> double clicking and right clicking.  Say you want to double tap a record in a 
> table field to open it, most touch screens will zoom instead of trigger a 
> double click.  Also it is hard to get to right click context menus unless the 
> mobile app has a way of right clicking (Citrix, etc.).
> 
> Jason
> 
> 
> On Thu, Jan 24, 2013 at 10:46 AM, Grooms, Frederick W 
>  wrote:
>> Isn't a touch screen just another type of mouse for the PC?
>> 
>> Fred
>> 
>> -Original Message-
>> From: Action Request System discussion list(ARSList) 
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
>> Sent: Thursday, January 24, 2013 11:54 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Touch Screen Interface to Remedy/ITSM 7.6.4
>> 
>> I never saw any update on the list, for this question.
>> 
>> We are just talking about it here, but I can not find any one that has done 
>> it or has any info.
>> 
>> Hbr
>> 
>> Sent from my iPhone 5
>> 
>> On Jan 23, 2013, at 7:09 PM, Samuel J Albury III  
>> wrote:
>> 
>> > Please update us on that. I am very interested.
>> >
>> 
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> "Where the Answers Are, and have been for 20 years"
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-24 Thread Jason Miller
The biggest issues I have noticed with using a touch screen interface are
double clicking and right clicking.  Say you want to double tap a record in
a table field to open it, most touch screens will zoom instead of trigger a
double click.  Also it is hard to get to right click context menus unless
the mobile app has a way of right clicking (Citrix, etc.).

Jason


On Thu, Jan 24, 2013 at 10:46 AM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:

> Isn't a touch screen just another type of mouse for the PC?
>
> Fred
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Howard Richter
> Sent: Thursday, January 24, 2013 11:54 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Touch Screen Interface to Remedy/ITSM 7.6.4
>
> I never saw any update on the list, for this question.
>
> We are just talking about it here, but I can not find any one that has
> done it or has any info.
>
> Hbr
>
> Sent from my iPhone 5
>
> On Jan 23, 2013, at 7:09 PM, Samuel J Albury III 
> wrote:
>
> > Please update us on that. I am very interested.
> >
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-24 Thread Grooms, Frederick W
Isn't a touch screen just another type of mouse for the PC?

Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Thursday, January 24, 2013 11:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Touch Screen Interface to Remedy/ITSM 7.6.4

I never saw any update on the list, for this question.

We are just talking about it here, but I can not find any one that has done it 
or has any info.

Hbr

Sent from my iPhone 5

On Jan 23, 2013, at 7:09 PM, Samuel J Albury III  wrote:

> Please update us on that. I am very interested. 
> 

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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-24 Thread Hennigan, Sandra
I have not used a touch screen with Remedy on a tablet but have used Remedy 
7.6.3 in a Conference Room (electronic white board)  - it worked well once "I" 
got the hang of using it.

Thank you,

Sandra Hennigan
Remedy Developer


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Thursday, January 24, 2013 12:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Touch Screen Interface to Remedy/ITSM 7.6.4

I never saw any update on the list, for this question.

We are just talking about it here, but I can not find any one that has done it 
or has any info.

Hbr

Sent from my iPhone 5

On Jan 23, 2013, at 7:09 PM, Samuel J Albury III  wrote:

> Please update us on that. I am very interested. 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-24 Thread Howard Richter
I never saw any update on the list, for this question.

We are just talking about it here, but I can not find any one that has done it 
or has any info.

Hbr

Sent from my iPhone 5

On Jan 23, 2013, at 7:09 PM, Samuel J Albury III  wrote:

> Please update us on that. I am very interested. 
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

___
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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-23 Thread Samuel J Albury III
Please update us on that. I am very interested.

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Re: Touch Screen Interface to Remedy/ITSM 7.6.4

2013-01-10 Thread Richter, Howard (CEI - Atlanta)
All,

I just got pulled into a project where we are going to look at using Touch 
Screens, to interface with our current ITSM 7.6.4. system. Not sure what they 
are looking at doing at this point, but wondered if anyone has had any exposure 
to this.

Thanks and take care,

Howard

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