Rick,
Before I went there.. I would look at the Scripting plugin
the Remedy released as a general purpose plugin for ARS server.
(Developers community download) The Java one would work quite well to
getting to a real Regexp ability to parse/substitute with a very low
cost of ownership for the customer. (No plugin development required,
only scripting language knowledge required.) And as I recall the Java
Scripting plugin came with a sample script that dealt with using
Regexps in it. :)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick two.
Never ascribe to malice, that which can be explained by incompetence.
On 7/27/06, Rick Cook [EMAIL PROTECTED] wrote:
**
Is it possible to perform substr-type actions via API call (I'm guessing
ARSetEntry)? If so, can someone provide an example of what that would look
like? I'm not much of a C programmer, so use small words, please. :)
Thanks!
Rick Cook • Remedy Approved Consultant • Denali Advanced Integration • (253)
278-4112 __20060125___This posting was
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