[Asterisk-Users] snatching calls
Hi, Our current PBX (Panasonic) has a setting that enables users to "snatch" calls ringing at other extensions. I'm not sure snatching is a correct term for this so let me elaborate. Let's say you sit in a room with five other people. Each one has it's own extension. One person goes out. As soon as he leaves the room his phone starts ringing. The other guys in the room want to answer his phone for him and take a message, but they won't get up for it…. I just pick up our extension, hit *40, and the call is automatically transferred to my extension. Is this doable with Asterisk? Is it possible to divide extensions into groups – like a group per room – so I won't snatch a call from another room in the building, that I wasn't even aware was ringing… Cheers. Shoval
Re: [Asterisk-Users] snatching calls
On Tue, 2003-11-04 at 15:28, Shoval Tomer wrote: > Hi, > > Our current PBX (Panasonic) has a setting that enables users to > "snatch" calls ringing at other extensions. > > > > I'm not sure snatching is a correct term for this so let me elaborate. > > Let's say you sit in a room with five other people. Each one has it's > own extension. One person goes out. As soon as he leaves the room his > phone starts ringing. > > The other guys in the room want to answer his phone for him and take a > message, but they won't get up for it…. > > I just pick up our extension, hit *40, and the call is automatically > transferred to my extension. > > Is this doable with Asterisk? > > Is it possible to divide extensions into groups – like a group per > room – so I won't snatch a call from another room in the building, > that I wasn't even aware was ringing… You want to look into call groups and pickup groups. To pickup the call you use *8#. from /usr/src/asterisk/configs/zapata.conf.sample ; ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is ringing ; and it is a member of a group which is one of your pickup groups, then ; you can answer it by picking up and dialing *8#. For simple offices, just ; make these both the same ; callgroup=1 pickupgroup=1 -- Steven Critchfield <[EMAIL PROTECTED]> ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] snatching calls
Steven, > You want to look into call groups and pickup groups. To pickup the call > you use *8#. > > from /usr/src/asterisk/configs/zapata.conf.sample > > ; > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is ringing > ; and it is a member of a group which is one of your pickup groups, then > ; you can answer it by picking up and dialing *8#. For simple offices, just > ; make these both the same > ; > callgroup=1 > pickupgroup=1 Should the same work for ringing sip phones as well? ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] snatching calls
how could you do this with sip and VOIP? - Original Message - From: "Steven Critchfield" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, November 04, 2003 5:40 PM Subject: Re: [Asterisk-Users] snatching calls > On Tue, 2003-11-04 at 15:28, Shoval Tomer wrote: > > Hi, > > > > Our current PBX (Panasonic) has a setting that enables users to > > "snatch" calls ringing at other extensions. > > > > > > > > I'm not sure snatching is a correct term for this so let me elaborate. > > > > Let's say you sit in a room with five other people. Each one has it's > > own extension. One person goes out. As soon as he leaves the room his > > phone starts ringing. > > > > The other guys in the room want to answer his phone for him and take a > > message, but they won't get up for it…. > > > > I just pick up our extension, hit *40, and the call is automatically > > transferred to my extension. > > > > Is this doable with Asterisk? > > > > Is it possible to divide extensions into groups – like a group per > > room – so I won't snatch a call from another room in the building, > > that I wasn't even aware was ringing… > > > You want to look into call groups and pickup groups. To pickup the call > you use *8#. > > from /usr/src/asterisk/configs/zapata.conf.sample > > ; > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is ringing > ; and it is a member of a group which is one of your pickup groups, then > ; you can answer it by picking up and dialing *8#. For simple offices, just > ; make these both the same > ; > callgroup=1 > pickupgroup=1 > > > -- > Steven Critchfield <[EMAIL PROTECTED]> > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] snatching calls
On Tue, 2003-11-04 at 19:59, Billy Huddleston wrote: > how could you do this with sip and VOIP? Now that you have the terminology, go look it up. > - Original Message - > From: "Steven Critchfield" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, November 04, 2003 5:40 PM > Subject: Re: [Asterisk-Users] snatching calls > > > > On Tue, 2003-11-04 at 15:28, Shoval Tomer wrote: > > > Hi, > > > > > > Our current PBX (Panasonic) has a setting that enables users to > > > "snatch" calls ringing at other extensions. > > > > > > > > > > > > I'm not sure snatching is a correct term for this so let me elaborate. > > > > > > Let's say you sit in a room with five other people. Each one has it's > > > own extension. One person goes out. As soon as he leaves the room his > > > phone starts ringing. > > > > > > The other guys in the room want to answer his phone for him and take a > > > message, but they won't get up for it…. > > > > > > I just pick up our extension, hit *40, and the call is automatically > > > transferred to my extension. > > > > > > Is this doable with Asterisk? > > > > > > Is it possible to divide extensions into groups – like a group per > > > room – so I won't snatch a call from another room in the building, > > > that I wasn't even aware was ringing… > > > > > > You want to look into call groups and pickup groups. To pickup the call > > you use *8#. > > > > from /usr/src/asterisk/configs/zapata.conf.sample > > > > ; > > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is > ringing > > ; and it is a member of a group which is one of your pickup groups, then > > ; you can answer it by picking up and dialing *8#. For simple offices, > just > > ; make these both the same > > ; > > callgroup=1 > > pickupgroup=1 > > > > > > -- > > Steven Critchfield <[EMAIL PROTECTED]> > > > > ___ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users -- Steven Critchfield <[EMAIL PROTECTED]> ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] snatching calls
- Original Message - From: "Billy Huddleston" <[EMAIL PROTECTED]> > how could you do this with sip and VOIP? > > From: "Steven Critchfield" <[EMAIL PROTECTED]> > > > You want to look into call groups and pickup groups. To pickup the call > > you use *8#. > > > > from /usr/src/asterisk/configs/zapata.conf.sample > > > > ; > > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is > ringing > > ; and it is a member of a group which is one of your pickup groups, then > > ; you can answer it by picking up and dialing *8#. For simple offices, > just > > ; make these both the same > > ; > > callgroup=1 > > pickupgroup=1 > > As per what Steve says, the same applies for SIP, check /usr/src/asterisk/configs/sip.conf.sample Paul ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] snatching calls
It works with SIP and with zap channels. What about IAX? like DIAX softphone? I may be misunderstanding something. When you start an Asterisk configuration process, connecting your hardware and building your dialplan, you use Zapata.conf, sip.con and iax.conf to "connect" the FXSs and FXOs to your Asterisk, as you would connect your normal lines and extensions to a regular PBX. The extensions.conf is used not only to devise the Dial plan, but also to assign extension numbers to all the extensions connected (be it sip, iax, zap, or whatever). Now I get to the groups. Call groups. Pickup groups, whatever groups. Isn't it logical that it would be done in extensions.conf? or in an other single location, and not throughout several files that you have to recheck every time you want to change anything? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Liew Sent: Wednesday, November 05, 2003 6:10 AM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] snatching calls - Original Message - From: "Billy Huddleston" <[EMAIL PROTECTED]> > how could you do this with sip and VOIP? > > From: "Steven Critchfield" <[EMAIL PROTECTED]> > > > You want to look into call groups and pickup groups. To pickup the call > > you use *8#. > > > > from /usr/src/asterisk/configs/zapata.conf.sample > > > > ; > > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is > ringing > > ; and it is a member of a group which is one of your pickup groups, then > > ; you can answer it by picking up and dialing *8#. For simple offices, > just > > ; make these both the same > > ; > > callgroup=1 > > pickupgroup=1 > > As per what Steve says, the same applies for SIP, check /usr/src/asterisk/configs/sip.conf.sample Paul ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] snatching calls
On Wed, 2003-11-05 at 02:32, Shoval Tom wrote: > It works with SIP and with zap channels. > What about IAX? like DIAX softphone? > > I may be misunderstanding something. > > When you start an Asterisk configuration process, connecting your hardware > and building your dialplan, you use Zapata.conf, sip.con and iax.conf to > "connect" the FXSs and FXOs to your Asterisk, as you would connect your > normal lines and extensions to a regular PBX. > > The extensions.conf is used not only to devise the Dial plan, but also to > assign extension numbers to all the extensions connected (be it sip, iax, > zap, or whatever). > > Now I get to the groups. Call groups. Pickup groups, whatever groups. > > Isn't it logical that it would be done in extensions.conf? or in an other > single location, and not throughout several files that you have to recheck > every time you want to change anything? No it isn't logical to put it in another file or in extensions.conf. extensions.conf is JUST your dialplan. You define your users via the channel configurations. Just as the question that started this thread, they want to make these definitions based on who is in a specific room. This is only possible when you define the access to the device just like you define the voicemailbox. > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Paul Liew > Sent: Wednesday, November 05, 2003 6:10 AM > To: [EMAIL PROTECTED] > Subject: Re: [Asterisk-Users] snatching calls > > > - Original Message - > From: "Billy Huddleston" <[EMAIL PROTECTED]> > > > how could you do this with sip and VOIP? > > > > From: "Steven Critchfield" <[EMAIL PROTECTED]> > > > > > You want to look into call groups and pickup groups. To pickup the call > > > you use *8#. > > > > > > from /usr/src/asterisk/configs/zapata.conf.sample > > > > > > ; > > > ; Ring groups (a.k.a. call groups) and pickup groups. If a phone is > > ringing > > > ; and it is a member of a group which is one of your pickup groups, then > > > ; you can answer it by picking up and dialing *8#. For simple offices, > > just > > > ; make these both the same > > > ; > > > callgroup=1 > > > pickupgroup=1 > > > > > As per what Steve says, the same applies for SIP, check > /usr/src/asterisk/configs/sip.conf.sample > > Paul > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users -- Steven Critchfield <[EMAIL PROTECTED]> ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
