RE: Acrobat 8.1 stops FM print

2007-06-12 Thread David Shaked \(Wernick\)
I had a similar experience. I inadvertently interrupted the Acrobat 8.1
update while it was in progress. I then discovered that I couldn't access
any printer driver - even a PCL driver that is unrelated to Acrobat. My
printers folder appeared to be completely empty. All the printer drivers
were hidden.

I ran Help > Check for Updates again in Acrobat. The update took about half
an hour or more. When the update was complete, it prompted for a reboot.
Printing then worked fine. All the printer drivers were restored to the
printers folder with their original configuration.

David Shaked (Wernick)

AlmondWeb Ltd.
http://www.almondweb.com
Technical Documentation * Web Development * Word and WebWorks Consultants
 



Message: 5
Date: Mon, 11 Jun 2007 17:29:15 -0300
From: " FCI Info " <[EMAIL PROTECTED]>
Subject: Acrobat 8.1 stops FM print
To: framers@lists.frameusers.com
Message-ID: <[EMAIL PROTECTED]>
Content-Type: text/plain; charset=ISO-8859-1

Only a warning.

After the install of the 8.1 upgrade of Acrobat Professional, FrameMaker
(7.0 and 7.2) reports that it can't print a PS file and doesn't save as PDF.
I did a uninstall and a new installation (without the upgrade) and now all
is ok.


Furia

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RE: Acrobat 8.1 stops FM print

2007-06-11 Thread Dov Isaacs
Actually, I can repeat the problem. Has nothing to do
with a missing FILE: port (for better or worse). Apparently
something else has changed in the interface between the 
Distiller and the AdobePDF printer driver instance and the
system with Acrobat 8.1 (as opposed to Acrobat 8.0). In the
meantime, you should (famous last words) be able to simply
print to the Adobe PDF PostScript printer driver instance
from FrameMaker to achieve a similar objective.

I'll see what's going on here at Adobe.

- Dov 

> -Original Message-
> From: Shlomo Perets
> Sent: Monday, June 11, 2007 2:09 PM
> 
> Furia,
> 
> 
> You wrote:
> 
>  > Only a warning.
> 
>  > After the install of the 8.1 upgrade of Acrobat 
> Professional, FrameMaker (7.0 and 7.2)  > reports that it 
> can't print a PS file and doesn't save as PDF.
>  > I did a uninstall and a new installation (without the 
> upgrade) and now all is ok.
> 
> This is likely related to a problem which started with Acrobat 5:
> the FILE: port is sometimes deleted mysteriously as part of 
> installing/upgrading Acrobat.
> 
> I encountered it myself several times -- with different 
> computers and various Acrobat versions.
> 
> For the benefit of others who may encounter the same problem 
> when installing/upgrading Acrobat:
> if the FILE: port has to be recreated, the steps to be taken 
> are listed at
> http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331115
> 
> 
> [ A new behavior of Distiller 8.1 is that it blocks all file 
> operations by default. Users of FrameMaker-to-Acrobat 
> TimeSavers add-on, which relies on Distiller's access to 
> external files, will have to set-up  Distiller 8.1 so that it 
> can access files, as described in 
> http://www.microtype.com/timesavers.html ]
> 
> 
> 
> Shlomo Perets
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re: Acrobat 8.1 stops FM print

2007-06-11 Thread Shlomo Perets


Furia,


You wrote:

> Only a warning.

> After the install of the 8.1 upgrade of Acrobat Professional, FrameMaker 
(7.0 and 7.2)

> reports that it can't print a PS file and doesn't save as PDF.
> I did a uninstall and a new installation (without the upgrade) and now 
all is ok.


This is likely related to a problem which started with Acrobat 5:
the FILE: port is sometimes deleted mysteriously as part of 
installing/upgrading Acrobat.


I encountered it myself several times -- with different computers and 
various Acrobat versions.


For the benefit of others who may encounter the same problem when 
installing/upgrading Acrobat:
if the FILE: port has to be recreated, the steps to be taken are listed at 
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331115



[ A new behavior of Distiller 8.1 is that it blocks all file operations by 
default. Users of FrameMaker-to-Acrobat TimeSavers add-on, which relies on 
Distiller's access to external files, will have to set-up  Distiller 8.1 so 
that it can access files, as described in 
http://www.microtype.com/timesavers.html ]




Shlomo Perets

MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker
FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat 
TimeSavers/Assistants


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