[JAWS-Users] amazon ordering form problem
I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] amazon ordering form problem
Hi Leonard, Perhaps the credit card number is in the wrong format, so it won't allow you to continue. Some forms will allow dashes or spaces between the groups of numbers, and some won't. HTH, Rick Justice - Original Message - From: "leonard morris" To: "jaws" Sent: Saturday, March 02, 2013 3:37 AM Subject: [JAWS-Users] amazon ordering form problem I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] amazon ordering form problem
Tabbing through in Forms Mode may not be the best practice. You could review the form as you go through it with the virtual cursor by going out of Forms Mode, hitting the PC cursor after you've typed, and then down arrowing through until the next form field (or combo box) where you press enter into Forms Mode - and press alt+DownArrow to ensure opening the combo box. - Original Message - From: "leonard morris" To: "jaws" Sent: Saturday, March 02, 2013 8:37 AM Subject: [JAWS-Users] amazon ordering form problem I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] amazon ordering form problem
That is very strange because I have Windows 7 and Jaaws 13 and I never order from Amazon, but I did so yesterday and had no difficulty. Miriam -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of leonard morris Sent: Saturday, March 02, 2013 3:38 AM To: jaws Subject: [JAWS-Users] amazon ordering form problem I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] amazon ordering form problem
Amazon was having some form issues yesterday for several hours. They were not allowing input into their forms including search on their main site. They were returning very strange error messages when inputting data into form fields but it got cleared up after a couple hours. Perhaps you should try again today. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] amazon ordering form problem
Hi, I had the same experience recently. I decided to go to "my account" where I found an option to: Add a new credit card. Hope that works for you. Jo -- From: "leonard morris" Sent: March 02, 2013 3:37 AM To: "jaws" Subject: [JAWS-Users] amazon ordering form problem I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Amazon ordering form problem
odd, that's exactly the setup here and I have no such troubles. have you tried rebooting your system lately, I know that around here, more than a days continuous work and jaws starts getting crabby and doing odd things to tell me it's time to reboot. HTH, inthane -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of leonard morris Sent: Saturday, March 02, 2013 12:38 AM To: jaws Subject: [JAWS-Users] amazon ordering form problem I was trying to add a credit card to make a purchase on amazon.com. However, after entering the credit card number I tried to use alt down arrow to open the combo boxes for expiration date and expiration year but when you arrow down to find month or year in these two combo boxes I get bounced back in to the edit box for the credit card number. These kinds of forms are usually pretty straightforward and I had know issue in the past but it's not working correctly now. I am using Jaws v13 and windows 7. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/