Re: does anyone else use t-mobile and have problems with their site?
I do and I have a lot of problems with their site. they use flash for the account payments control panel (as I am totally blind, this is incompatible with voiceover). I am seriously thinking of doing a screen capture video of the problems I have. I have yet to figure out how to mask the username/password portion of the screen. I may need some visual assistance to edit the video. -Eric On Dec 12, 2010, at 10:39 AM, Brett Campbell wrote: > Hi, > > Unfortunately, it's been my experience anyway, the T-mobile site not > only doesn't work optimally with VoiceOver, it doesn't work optimally with > Mac. Sighted members of my household sometimes have to clear the dust from > the Windows machine to perform certain tasks within our account on their site. > > > > Brett C. > > On Dec 8, 2010, at 1:50 AM, Eric Oyen wrote: > >> ok, >> I have been pestering t-mobile to correct some issues on their website, not >> notably: >> 1. extensive use of flash video to display amount information and payment >> methods >> 2. use of a visual only captcha to even log in to the website. >> >> I was wondering if any of you use t-mobile as a cellular provider and have >> this problem. >> also, I am not sure whats going on, but I tried to log in there tonight >> after a webkit update and the site crashes the browser. I have also tried on >> regular safari with the same result.I am seriously tempted to make a screen >> capture video of the problem and post it via youtube (the accessibility >> issue that is). its been 3 months of bothering these guys with no results. I >> wonder what result a youtube video will have? >> >> any other suggestions? >> >> -Eric >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionar...@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionar...@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: does anyone else use t-mobile and have problems with their site?
Hi, Unfortunately, it's been my experience anyway, the T-mobile site not only doesn't work optimally with VoiceOver, it doesn't work optimally with Mac. Sighted members of my household sometimes have to clear the dust from the Windows machine to perform certain tasks within our account on their site. Brett C. On Dec 8, 2010, at 1:50 AM, Eric Oyen wrote: > ok, > I have been pestering t-mobile to correct some issues on their website, not > notably: > 1. extensive use of flash video to display amount information and payment > methods > 2. use of a visual only captcha to even log in to the website. > > I was wondering if any of you use t-mobile as a cellular provider and have > this problem. > also, I am not sure whats going on, but I tried to log in there tonight after > a webkit update and the site crashes the browser. I have also tried on > regular safari with the same result.I am seriously tempted to make a screen > capture video of the problem and post it via youtube (the accessibility issue > that is). its been 3 months of bothering these guys with no results. I wonder > what result a youtube video will have? > > any other suggestions? > > -Eric > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionar...@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
does anyone else use t-mobile and have problems with their site?
ok, I have been pestering t-mobile to correct some issues on their website, not notably: 1. extensive use of flash video to display amount information and payment methods 2. use of a visual only captcha to even log in to the website. I was wondering if any of you use t-mobile as a cellular provider and have this problem. also, I am not sure whats going on, but I tried to log in there tonight after a webkit update and the site crashes the browser. I have also tried on regular safari with the same result.I am seriously tempted to make a screen capture video of the problem and post it via youtube (the accessibility issue that is). its been 3 months of bothering these guys with no results. I wonder what result a youtube video will have? any other suggestions? -Eric -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionar...@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.