Re: [mailop] [E] Re: problem setting up open-dmarc

2024-02-07 Thread Royce Williams via mailop
On Wed, Feb 7, 2024 at 7:14 AM Marcel Becker via mailop 
wrote:

> On Wed, Feb 7, 2024 at 7:46 AM Royce Williams via mailop <
> mailop@mailop.org> wrote:
>
>> This only applies if your sending more than 5000 messages per day.
>>> Most smaller senders are still fine using only "SPF *or* DKIM" and do
>>> not *need* a DMARC record:
>>>
>>> https://support.google.com/a/answer/81126
>>> <https://urldefense.com/v3/__https://support.google.com/a/answer/81126__;!!Op6eflyXZCqGR5I!Ff5Zo4TRsvoBVBX1e-4SXFRgWBYIla7WfTVGLDcE-VW6cN_m_cTM49qQHZ6PsFYCshzD-uXVN7F95szNvwPj$>
>>
>>
>> Unfortunately, this is not correct, despite the official documentation.
>> There are multiple reports on Reddit and other places of people getting the
>> explicit "authentication required" SMTP response at much lower volumes.
>> I've also experienced it directly myself, on domains that I directly
>> control that don't do 50 a day, let alone 5000.
>>
>
> "authentication required" means just that: authenticate your traffic with
> DKIM or SPF. That is required for everybody. DMARC is only required for
> bulk senders. Both the statement you replied to and the official
> documentation is correct.
>

Yep, I was incorrect - turns out my issue was a DKIM problem on my side,
*not* lack of DMARC. Apologies for the noise.

-- 
Royce
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Re: [mailop] problem setting up open-dmarc

2024-02-07 Thread Royce Williams via mailop
On Wed, Feb 7, 2024, 4:55 AM Andreas S. Kerber via mailop 
wrote:

> Am Wed, Feb 07, 2024 at 02:20:25PM +0100 schrieb Jaroslaw Rafa via mailop:
> > For outgoing, Google requires that you have DMARC record set up. So if
> you
> > are sending anything to Google, you need that.
>
> This only applies if your sending more than 5000 messages per day.
> Most smaller senders are still fine using only "SPF *or* DKIM" and do not
> *need* a DMARC record:
>
> https://support.google.com/a/answer/81126


Unfortunately, this is not correct, despite the official documentation.
There are multiple reports on Reddit and other places of people getting the
explicit "authentication required" SMTP response at much lower volumes.
I've also experienced it directly myself, on domains that I directly
control that don't do 50 a day, let alone 5000.

Royce
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[mailop] Outlook Support boilerplate deliverability guidance is outdated

2024-01-13 Thread Royce Williams via mailop
This is a note to whoever maintains the Outlook Support autoresponder email
reply templates.

tl;dr Almost every single recommended link in the "helpful tips" guidance
you're sending is broken - likely because the latest year included in the
document is *2007*.

(If someone knows of an up-to-date version, I'd be grateful to see it.)


Details:

When filing an email deliverability problem report with Microsoft, the
template text accompanying a "not qualified for mitigation" verdict as
received yesterday from outlooksuppor...@microsoftsupport.com, includes
this text:

"Please note: This outcome indicates behavior that misses standards; please
review Improving E-mail Deliverability into Windows Live white paper for
helpful tips."

The "Improving E-mail Deliverability into Windows Live" link in that text
is to this document, titled "Summary of Deliverability Best Practices":

http://download.microsoft.com/download/e/3/3/e3397e7c-17a6-497d-9693-78f80be272fb/enhance_deliver.pdf

In this document, on page 6, there is a set of five steps, with links to
guidance for each one. However, every single one of these links is broken.

In Step 1, these links:

http://postmaster.live.com/Guidelines.aspx
http://postmaster.live.com/Troubleshooting.aspx

... both redirect to this nonexistent page:

https://sendersupport.olc.protection.outlook.com/pm/Guidelines.aspx


In Step 2, this link:

http://www.microsoft.com/postmaster

... redirects to this page, which produces a 502 Bad Gateway error at this
writing:

https://www.microsoft.com/mscorp/safety/technologies/postmaster/default.mspx


In Step 3, this link:

http://www.microsoft.com/safety

.. redirects to this generic landing page:

https://support.microsoft.com/en-us/security

... and this link:

https://www.microsoft.com/mscorp/safety/technologies/senderid/default.mspx

... produces a "we are currently experiencing high demand" error.


In Step 4, this link:

http://support.msn.com/default.aspx?productkey=edfsjmrpp=en-us

... redirects to this page, which is a generic MSN Help page:

https://support.microsoft.com/en-us/topic/msn-explorer-help-d1dae677-66d2-b5cf-974d-6d820690


In Step 5, this link:

http://support.msn.com/default.aspx?productkey=edfsjmrpp=en-us

... redirects to this page, which is also a generic MSN Help page:

https://support.microsoft.com/en-us/topic/msn-explorer-help-d1dae677-66d2-b5cf-974d-6d820690

-- 
Royce
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