Re: [mailop] Hotmail blacklist
> My server's IP is on the hotmail blacklist. I can't find any details as > to why. I only have four users and we don't send any bulk mail. Mostly > just a small law firm communicating with clients. I'm set up with SNDS > but I don't see any details there that let me track down the source of > the blacklisting. I just set up the junk mail reporting. I thought I had > already done that but I don't remember ever getting any reports. I am in the exact same boat. I run two mail servers on AWS strictly for transactional email and system messages. No users have access to send. I have been signed up to SNDS and JMRP for years and have not personally received any SPAM complaints. The SMTP error indicates it's part of a larger blacklist: "550 5.7.1 Unfortunately, messages from [x.x.x.x] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.; I am opening a ticket with AWS. -rts ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Hotmail blacklist
On 21/04/2020 21:51, Michael via mailop wrote: > I notice that a lot of clearly legitimate email gets marked as spam. I > don't know why recipients do that, maybe there's something about > Hotmail's UI that leads people to it. Isn't this an all too common thing where people just want to 'get rid' of email that doesn't interest them and the 'junk' button is the quickest and easiest way to do it. It becomes a muscle memory. So legitimate email get marked as spam when the user only needed to delete it or file it. -- Mark Rousell ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Hotmail blacklist
I notice that you are using an AWS address.. NetRange: 52.0.0.0 - 52.31.255.255 CIDR: 52.0.0.0/11 NetName:AT-88-Z NetHandle: NET-52-0-0-0-1 Parent: NET52 (NET-52-0-0-0-0) NetType:Direct Allocation OriginAS: Organization: Amazon Technologies Inc. (AT-88-Z) RegDate:1991-12-19 Updated:2015-03-20 Ref:https://rdap.arin.net/registry/ip/52.0.0.0 Amazon has been REALLY bad lately, and more companies are blocking larger parts of the AWS space. Insist that Amazon provide you with 'rwhois' or that they address this issue for you? If you are 100% certain you aren't sending suspicious email activity from that IP Address. On 2020-04-21 8:52 a.m., Norbert Bollow via mailop wrote: Maybe it's not specifically you server's IP that's on the blacklist, but an IP range belonging to your ISP (which includes your server)? Greetings, Norbert On Tue, 21 Apr 2020 10:35:38 -0500 Michael via mailop wrote: My server's IP is on the hotmail blacklist. I can't find any details as to why. I only have four users and we don't send any bulk mail. Mostly just a small law firm communicating with clients. I'm set up with SNDS but I don't see any details there that let me track down the source of the blacklisting. I just set up the junk mail reporting. I thought I had already done that but I don't remember ever getting any reports. Is there any way to get off this list? I filled out a support request and received this response: We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation. Not qualified for mitigation 52.10.9.48 Our investigation has determined that the above IP(s) do not qualify for mitigation. ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop -- "Catch the Magic of Linux..." Michael Peddemors, President/CEO LinuxMagic Inc. Visit us at http://www.linuxmagic.com @linuxmagic A Wizard IT Company - For More Info http://www.wizard.ca "LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd. 604-682-0300 Beautiful British Columbia, Canada This email and any electronic data contained are confidential and intended solely for the use of the individual or entity to which they are addressed. Please note that any views or opinions presented in this email are solely those of the author and are not intended to represent those of the company. ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Hotmail blacklist
It’s an IP belonging to Amazon Web Services, and I know that Microsoft have been sniffy about those IPs recently because there are so many spammers using AWS servers now. You may be able to get MS to remove the block if you keep replying to the ticket until you reach a human, but you may find you need to change server…. Kieran SparkPost > On 21 Apr 2020, at 16:52, Norbert Bollow via mailop wrote: > > Maybe it's not specifically you server's IP that's on the blacklist, > but an IP range belonging to your ISP (which includes your server)? > > Greetings, > Norbert > > > On Tue, 21 Apr 2020 10:35:38 -0500 > Michael via mailop wrote: > >> My server's IP is on the hotmail blacklist. I can't find any details >> as to why. I only have four users and we don't send any bulk mail. >> Mostly just a small law firm communicating with clients. I'm set up >> with SNDS but I don't see any details there that let me track down >> the source of the blacklisting. I just set up the junk mail >> reporting. I thought I had already done that but I don't remember >> ever getting any reports. >> >> Is there any way to get off this list? >> >> >> I filled out a support request and received this response: >> >> We have completed reviewing the IP(s) you submitted. The following >> table contains the results of our investigation. >> >> Not qualified for mitigation >> 52.10.9.48 >> Our investigation has determined that the above IP(s) do not qualify >> for mitigation. >> >> ___ >> mailop mailing list >> mailop@mailop.org >> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Hotmail blacklist
Maybe it's not specifically you server's IP that's on the blacklist, but an IP range belonging to your ISP (which includes your server)? Greetings, Norbert On Tue, 21 Apr 2020 10:35:38 -0500 Michael via mailop wrote: > My server's IP is on the hotmail blacklist. I can't find any details > as to why. I only have four users and we don't send any bulk mail. > Mostly just a small law firm communicating with clients. I'm set up > with SNDS but I don't see any details there that let me track down > the source of the blacklisting. I just set up the junk mail > reporting. I thought I had already done that but I don't remember > ever getting any reports. > > Is there any way to get off this list? > > > I filled out a support request and received this response: > > We have completed reviewing the IP(s) you submitted. The following > table contains the results of our investigation. > > Not qualified for mitigation > 52.10.9.48 > Our investigation has determined that the above IP(s) do not qualify > for mitigation. > > ___ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
Re: [mailop] Hotmail blacklist
On Tue, 21 Apr 2020 10:35:38 -0500, Michael via mailop wrote: >We have completed reviewing the IP(s) you submitted. The following table >contains the results of our investigation. > >Not qualified for mitigation >52.10.9.48 >Our investigation has determined that the above IP(s) do not qualify for >mitigation. As always, reply to the response you got so that a human can review it; the robots are not terribly stable geniuses. Make your case as above. mdr -- "There are no laws here, only agreements." -- Masahiko ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
[mailop] Hotmail blacklist
My server's IP is on the hotmail blacklist. I can't find any details as to why. I only have four users and we don't send any bulk mail. Mostly just a small law firm communicating with clients. I'm set up with SNDS but I don't see any details there that let me track down the source of the blacklisting. I just set up the junk mail reporting. I thought I had already done that but I don't remember ever getting any reports. Is there any way to get off this list? I filled out a support request and received this response: We have completed reviewing the IP(s) you submitted. The following table contains the results of our investigation. Not qualified for mitigation 52.10.9.48 Our investigation has determined that the above IP(s) do not qualify for mitigation. ___ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
