Re: Bad performance because of wrong characterset?

2003-11-26 Thread Carel-Jan
Hi Tim, and all others for your replies. Reminds me I've forgotten to close 
this thread. Some 'specialist' of the reseller came along, still convinced 
the characterset was wrong. Until he had to admit that he'd forgotten to 
create an index..
I was just asking the question to the List because I agree with Tim, but 
might have missed somewhat.

To quote our local AWE: Please prove I'm wrong.

Many time I was, and am, but I'm glad this time I wasn't. (Except from the 
fact that to some perspective variable length characters sets might be 
slightly slower than fixed length character sets)
Alas I wasn't allowed to touch the system to find this out earlier, but... 
the system is fast now. (with the 'wrong' character set)

At 10:29 26-11-03 -0800, you wrote:
Pure bvllsh1t.

Slap a sql trace on the process and find out what's actually going on.  Stop
the madness before some damager makes a stupid decision...
In the end, they might be right.  But isn't it better to be certain?

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Regards, Carel-Jan

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Re: Bad performance because of wrong characterset?

2003-11-26 Thread Tim Gorman
Pure bvllsh1t.

Slap a sql trace on the process and find out what's actually going on.  Stop
the madness before some damager makes a stupid decision...

In the end, they might be right.  But isn't it better to be certain?



on 11/17/03 3:49 AM, Carel-Jan Engel at [EMAIL PROTECTED] wrote:

> Hi List,
> 
> One of my customers gets HP Servicedesk 4.5 implemented. The database that
> has been created by on of the DBA's for the application is Oracle 8.1.7.4,
> on AIX 4.3.
> 
> The database has characterset UTF8, which is the standard here.
> 
> Now ServiceDesk has bad performance. HP claims that the characterset is
> wrong, and a new database has to be created with character set
> WE8ISO8859P15.
> 
> I've never heard of bad performance due to differences in character sets,
> probably because of my lack of experience. Anyone familiar with this
> issue?
> 
> TIA, Carel-Jan
> 

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Re: Bad performance because of wrong characterset?

2003-11-18 Thread Carel-Jan
At 18:24 17-11-03 -0800, you wrote:
Hi,
Since everyone is just guessing, can you say more detail about the 
bad performance? High CPU usage with no idle so client wait for CPU time? 
or Low CPu usage but client still wait? or High disk io rate with 100% 
disk busy?
Can you show us some data about your aix box and statspack of your 
current database?

Zhu Chao.

Hi Zhu,

That's the point, exactly. They didn't trace/statspack/test whatsoever. I 
want them to gather metrics, before implementing some wild guess 
'enhancements'. The reason why I posted the question was just my curiousity 
whether the characterset thing was some widespread knowledge I simply 
failed to hear of. As far as I can see it doesn't make much sense.



Regards, Carel-Jan

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Re: Bad performance because of wrong characterset?

2003-11-17 Thread zhu chao
Hi,
Since everyone is just guessing, can you say more detail about the bad 
performance? High CPU usage with no idle so client wait for CPU time? or Low CPu usage 
but client still wait? or High disk io rate with 100% disk busy? 
Can you show us some data about your aix box and statspack of your current 
database?

Zhu Chao.

- Original Message - 
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Monday, November 17, 2003 6:49 PM


> Hi List,
> 
> One of my customers gets HP Servicedesk 4.5 implemented. The database that
> has been created by on of the DBA's for the application is Oracle 8.1.7.4,
> on AIX 4.3.
> 
> The database has characterset UTF8, which is the standard here.
> 
> Now ServiceDesk has bad performance. HP claims that the characterset is
> wrong, and a new database has to be created with character set
> WE8ISO8859P15.
> 
> I've never heard of bad performance due to differences in character sets,
> probably because of my lack of experience. Anyone familiar with this
> issue?
> 
> TIA, Carel-Jan
> 
> 
> -- 
> Please see the official ORACLE-L FAQ: http://www.orafaq.net
> -- 
> Author: Carel-Jan Engel
>   INET: [EMAIL PROTECTED]
> 
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RE: Bad performance because of wrong characterset?

2003-11-17 Thread Goulet, Dick
I really hate to admit it, but I agree.  Doing otherwise is a simple recipe for 
hypertension, stroke & an early death.  Besides, it's so much more gratifying be 
able to say "I TOLD YOU SO".

Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA

-Original Message-
Sent: Monday, November 17, 2003 4:50 PM
To: Multiple recipients of list ORACLE-L


DENNIS WILLIAMS wrote:

> Being a DBA means learning to live with disappointment.

Well said, well spoken, Dennis.


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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Tanel Poder
The "fun" part is that if the database will perform better after recreation
for some reason, then the HP guys (and probably your bosses) will tell you,
"we said so" or smth like that :)

Of course when performance goes bad again after a week, HP guys will
probably ask for a block size change + db reorg ;)

Tanel.

- Original Message - 
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Monday, November 17, 2003 10:24 PM


> No characterset changed yet. They want us to recreate the database. the
> system is going live in a few weeks. I simply hate changing things because
> someone says so. It might be the quickest solution, but most probably not,
> and then it's a waste of time, energy etc.
>
> >Here's a wild guess. If the character set is changed, a 10 MB segment
> >(from the
> >first extent to high water mark) may become 20 MB or 5 MB. Then CBO
> >changes the
> >plan and it happens to be a bad one.
> >
> >Yong Huang
>
> Regards, Carel-Jan
>
> -- There will allwasy be another 10 last bugs -- 
>
> -- 
> Please see the official ORACLE-L FAQ: http://www.orafaq.net
> -- 
> Author: Carel-Jan
>   INET: [EMAIL PROTECTED]
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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Daniel Fink
DENNIS WILLIAMS wrote:

> Being a DBA means learning to live with disappointment.

Well said, well spoken, Dennis.


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RE: Bad performance because of wrong characterset?

2003-11-17 Thread DENNIS WILLIAMS
Carel-Jan
   Look at it this way. Easier to fix the character set now. And if the
performance is still bad, then they've got one less excuse. Being a DBA
means learning to live with disappointment.

Dennis Williams
DBA
Lifetouch, Inc.
[EMAIL PROTECTED] 

-Original Message-
Sent: Monday, November 17, 2003 2:24 PM
To: Multiple recipients of list ORACLE-L


No characterset changed yet. They want us to recreate the database. the 
system is going live in a few weeks. I simply hate changing things because 
someone says so. It might be the quickest solution, but most probably not, 
and then it's a waste of time, energy etc.

>Here's a wild guess. If the character set is changed, a 10 MB segment 
>(from the
>first extent to high water mark) may become 20 MB or 5 MB. Then CBO 
>changes the
>plan and it happens to be a bad one.
>
>Yong Huang

Regards, Carel-Jan

-- There will allwasy be another 10 last bugs -- 

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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Carel-Jan
No characterset changed yet. They want us to recreate the database. the 
system is going live in a few weeks. I simply hate changing things because 
someone says so. It might be the quickest solution, but most probably not, 
and then it's a waste of time, energy etc.

Here's a wild guess. If the character set is changed, a 10 MB segment 
(from the
first extent to high water mark) may become 20 MB or 5 MB. Then CBO 
changes the
plan and it happens to be a bad one.

Yong Huang
Regards, Carel-Jan

-- There will allwasy be another 10 last bugs -- 

--
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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Yong Huang
Here's a wild guess. If the character set is changed, a 10 MB segment (from the
first extent to high water mark) may become 20 MB or 5 MB. Then CBO changes the
plan and it happens to be a bad one.

Yong Huang

--- Carel-Jan <[EMAIL PROTECTED]> wrote:
> At 10:34 17-11-03 -0800, you wrote:
> 
> >Performance depends on a lot of things, such how much string operations you
> >got, what are the contents of your strings (are they mainly latin chars or
> >are there lots of asian ones etc..).
> >
> >Tanel.
> 
> Thanks Tanel for your respond. I doubt whether a query will go from several 
> minutes to seconds, even when a fixed-width single-byte characterset is 
> chosen. I'm not supposed to interfere with this Service Desk project, but 
> just couldn't keep my mouth shut when I heard HP scheduled a meeting for 
> tomorrow (when I'm not there) and claimed that recreation of a database 
> with the proper characterset would do the job. I suggested to do some 
> tracing & analysis first, before start shooting at a moving target in the 
> dark. And of course posted the question to this bunch of knowledgable people.
> 
> 
> Regards, Carel-Jan

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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Carel-Jan
Thanks Yong. I doubt whether this can have such a significant effect, or it 
must be that due to some incompatability an index can't be used (or simply 
isn't even there). They have to trace the session, alas I'm not allowed to 
touch the system (other project, other budget blah blah)



At 06:54 17-11-03 -0800, you wrote:
Carel-Jan,

About two weeks ago, Faan DeSwardt <[EMAIL PROTECTED]> posted to the thread
"Unicode: UTF-16 to UTF-8 conversion", saying UTF-8 is variable-length 
encoding
and so is slower than the fixed-width UTF-16, and also US7ASCII. Maybe 
it's the
same issue here comparing UTF-8 with WE8ISO8859P15. Faan can comment.

Yong Huang
Regards, Carel-Jan

-- There will allwasy be another 10 last bugs -- 

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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Carel-Jan
At 10:34 17-11-03 -0800, you wrote:

Performance depends on a lot of things, such how much string operations you
got, what are the contents of your strings (are they mainly latin chars or
are there lots of asian ones etc..).
Tanel.
Thanks Tanel for your respond. I doubt whether a query will go from several 
minutes to seconds, even when a fixed-width single-byte characterset is 
chosen. I'm not supposed to interfere with this Service Desk project, but 
just couldn't keep my mouth shut when I heard HP scheduled a meeting for 
tomorrow (when I'm not there) and claimed that recreation of a database 
with the proper characterset would do the job. I suggested to do some 
tracing & analysis first, before start shooting at a moving target in the 
dark. And of course posted the question to this bunch of knowledgable people.

Regards, Carel-Jan

-- There will allwasy be another 10 last bugs --  

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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Tanel Poder
Hi!

Only string manipulation/comparision is slower with variable width charsets
than with fixed width ones, because with variable width ones (UTF-8) you
have to check the highest bit of each byte to check whether it shows that
the next byte is "part of" current character or is part of next character.
So, this means more CPU usage.

But, if you migrate your whole database from UTF-8 to UTF-16 and you got a
lot of character data, your database overall performance might get worse,
since your strings get larger in bytes and retrieving 100 rows might mean
reading 20 blocks instead of 10 like in the past.

Performance depends on a lot of things, such how much string operations you
got, what are the contents of your strings (are they mainly latin chars or
are there lots of asian ones etc..).

Tanel.

- Original Message - 
To: "Multiple recipients of list ORACLE-L" <[EMAIL PROTECTED]>
Sent: Monday, November 17, 2003 4:54 PM


> Carel-Jan,
>
> About two weeks ago, Faan DeSwardt <[EMAIL PROTECTED]> posted to the
thread
> "Unicode: UTF-16 to UTF-8 conversion", saying UTF-8 is variable-length
encoding
> and so is slower than the fixed-width UTF-16, and also US7ASCII. Maybe
it's the
> same issue here comparing UTF-8 with WE8ISO8859P15. Faan can comment.
>
> Yong Huang
>
> --- Carel-Jan Engel <[EMAIL PROTECTED]> wrote:
> > Hi List,
> >
> > One of my customers gets HP Servicedesk 4.5 implemented. The database
that
> > has been created by on of the DBA's for the application is Oracle
8.1.7.4,
> > on AIX 4.3.
> >
> > The database has characterset UTF8, which is the standard here.
> >
> > Now ServiceDesk has bad performance. HP claims that the characterset is
> > wrong, and a new database has to be created with character set
> > WE8ISO8859P15.
> >
> > I've never heard of bad performance due to differences in character
sets,
> > probably because of my lack of experience. Anyone familiar with this
> > issue?
> >
> > TIA, Carel-Jan
>
> __
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Re: Bad performance because of wrong characterset?

2003-11-17 Thread Yong Huang
Carel-Jan,

About two weeks ago, Faan DeSwardt <[EMAIL PROTECTED]> posted to the thread
"Unicode: UTF-16 to UTF-8 conversion", saying UTF-8 is variable-length encoding
and so is slower than the fixed-width UTF-16, and also US7ASCII. Maybe it's the
same issue here comparing UTF-8 with WE8ISO8859P15. Faan can comment.

Yong Huang

--- Carel-Jan Engel <[EMAIL PROTECTED]> wrote:
> Hi List,
> 
> One of my customers gets HP Servicedesk 4.5 implemented. The database that
> has been created by on of the DBA's for the application is Oracle 8.1.7.4,
> on AIX 4.3.
> 
> The database has characterset UTF8, which is the standard here.
> 
> Now ServiceDesk has bad performance. HP claims that the characterset is
> wrong, and a new database has to be created with character set
> WE8ISO8859P15.
> 
> I've never heard of bad performance due to differences in character sets,
> probably because of my lack of experience. Anyone familiar with this
> issue?
> 
> TIA, Carel-Jan

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Bad performance because of wrong characterset?

2003-11-17 Thread Carel-Jan Engel
Hi List,

One of my customers gets HP Servicedesk 4.5 implemented. The database that
has been created by on of the DBA's for the application is Oracle 8.1.7.4,
on AIX 4.3.

The database has characterset UTF8, which is the standard here.

Now ServiceDesk has bad performance. HP claims that the characterset is
wrong, and a new database has to be created with character set
WE8ISO8859P15.

I've never heard of bad performance due to differences in character sets,
probably because of my lack of experience. Anyone familiar with this
issue?

TIA, Carel-Jan


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