Re: [SlimDevices: Radio] Help: unable to connect to mysb.com

2009-11-28 Thread bpa

Are there any errors or odd messages showing on the Radio menu
Settings/Advanced/Diagnostics ?


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Re: [SlimDevices: Radio] Help: unable to connect to mysb.com

2009-11-28 Thread aka68

Don't think so. 
Only the sb server settings show not connected, but I guess that's
normal since sb server is disabled.


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[SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...

2009-11-28 Thread vitamindimo

Got my SB Radio yesterday, downloaded the latest firmware (7.4.1 r7915,
hardware version 5), and proceeded to spend hours dealing with what
looks like software glitches.  They include:

- Could not enter my email address to access my SB account.  I would
enter the 20 characters then select '' but nothing would happen.  I
turned off/on and reentered several times but had no luck.  Finally it
worked, not sure why, but I ended up creating a new account with my work
email which isn't ideal but heck if I'm going to spend another hour
going through that exercise again.

- Can't access 'Internet Radio': when I select it in the menu and press
the big button nothing happens, just a beep.  If I reboot it works but
then stops working again after a while.

- Can't access 'My Music': same as above.

- Can't access 'Favorites': when I select it in the menu and press the
big button I get the spinning circle ('thinking') icon that stays there
forever.  If I reboot it works but then stops working again after a
while.

- When I press 'More' when listening to an internet radio station a
window opens up with information, but after the radio's been on for a
bit the window will pop up empty.  If I reboot it works but then stops
working again after a while.

I do not have the server software on my machine nor do I want to
install it - I just want to listen to internet radio from my garage.  

Hopefully someone can help me out here, otherwise this Radio's going
back to Amazon with a negative review.

Thanks


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Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...

2009-11-28 Thread vitamindimo

- Radio resets: My radio stopped in the middle of listening to DI.fm and
rebooted itself, said it was a 'system error'.

Thanks


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Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...

2009-11-28 Thread Phil Meyer
- Could not enter my email address to access my SB account.  I would
enter the 20 characters then select '' but nothing would happen.  I
turned off/on and reentered several times but had no luck.  Finally it
worked, not sure why, but I ended up creating a new account with my work
email which isn't ideal but heck if I'm going to spend another hour
going through that exercise again.

Many beta testers complained about the need for an internet connection and a 
working MySB.com server in order to set up a Radio/Touch player.
Okay, so Radio is being marketted as an internet radio player, so the need for 
an internet connection may be less of a concern than for Touch, but even so, it 
shouldn't be necessary to have a MySB.com account to access most internet radio 
streams.

I also think that there's no way to change MySB.com account, other than a 
factory reset of the Radio and going through setup again.
Did it download a new firmware when you initially connected it?  Do you know 
what version you have?  Depending on the fw version, the device could be 
accessing a different server for MySB.com (i.e. using a test server).

Otherwise it could be that MySB.com was down for a while.

- Can't access 'Internet Radio'
Sounds like it hasn't got a MySB.com account registration after all.  If you 
navigate to Settings  Advanced  Diagnostics, you can tell if you have a 
mysqueezebox.com registration, and you can find the IP address of the MySB.com 
server.

You can also try Settings  Advanced  Networking, and see if you have an 
option to switch to Mysqueezebox.com.

- Can't access 'My Music'
Maybe it can't find your network.  Are you using Wireless?
Setup doesn't care about local music.  The first time you try to use My Music 
it will search for a local music source to connect to.

- Can't access 'Favorites'
Favorites depends on what music source you are connected to.  Of course, you 
are never quite sure what source you are connected to (and it sounds like you 
aren't connected to any).  i.e. if you were on MySB.com, you would have 
MySB.com favorites (and initially there wouldn't be any).  If you had connected 
to a local source, you would have your SBS favorites.

When I press 'More' when listening to an internet radio station a
window opens up with information, but after the radio's been on for a
bit the window will pop up empty.  If I reboot it works but then stops
working again after a while.

I've noticed this recently too.  Something wrong with internet radio 
information display.  Alternatively, sometimes I just get a URN for the radio 
station (on classic players).

I do not have the server software on my machine nor do I want to
install it - I just want to listen to internet radio from my garage.  

That explains why you can't access My Music.  My Music means Squeezebox 
Server (i.e. the server software).  Confusing isn't it, because in your case, 
you probably consider Mysqueezebox.com to be My Music.

Hopefully someone can help me out here, otherwise this Radio's going
back to Amazon with a negative review.

I'm sure you can eventually get what you need from the device - it is good and 
worth keeping.  However, the setup and access isn't as easy to understand as 
previous devices (in my opinion, it's got more complicated).

Phil
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Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...

2009-11-28 Thread vitamindimo

Thanks Phil, see below...

Philip Meyer;490091 Wrote: 
 
 Did it download a new firmware when you initially connected it?  Do you
 know what version you have?  Depending on the fw version, the device
 could be accessing a different server for MySB.com (i.e. using a test
 server).
 

It did download the firmware, 7.4.1 r7915

Philip Meyer;490091 Wrote: 
 
 - Can't access 'Internet Radio'[/color]
 Sounds like it hasn't got a MySB.com account registration after all. 
 If you navigate to Settings  Advanced  Diagnostics, you can tell if
 you have a mysqueezebox.com registration, and you can find the IP
 address of the MySB.com server.
 
 You can also try Settings  Advanced  Networking, and see if you have
 an option to switch to Mysqueezebox.com.
 

According to Diagnostics mysqueezebox.com has an IP and
mysqueezebox.com registration is Registered.  Plus I can control my
radio from mysqueezebox.com.  But for some reason I can't access Intenet
Radio - Music, Favorites, my ShoutCast/DI.fm apps, or Settings 
Advanced  Squeezebox Information.  Just get that spinning circle that
spins forever.

I also can't see a switch to Mysqueezebox.com in Settings  Advanced
 Networking.  

Maybe it's my network?  I'm not a network guru.  Obviously the radio's
connected to the internet, I can listen to my presets and I can control
the radio from mysb.com, but after a few minutes of use it seems the
radio can't reach out to the mysb.com server?  Just throwing ideas out
there...

Thanks


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Re: [SlimDevices: Radio] alarm is not working reliable

2009-11-28 Thread bigmdime

if my server goes down i get NO backup alarm.  I am shocked about this. 
I own a ton of squeeze devices and this is so basic how can i rely
on my internet connection and server to wake me up in the AM?  I mean i
need this good job so i can continue to afford to buy their products and
to not have a reliable backup alarm if the network goes down??


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Re: [SlimDevices: Radio] Too many problems - Can't enter email, can't access internet radio, freezes up...

2009-11-28 Thread Phil Meyer
I also can't see a switch to Mysqueezebox.com in Settings  Advanced
 Networking.  

I think that means that it is currently connected to Mysqueezebox.com (or you 
haven't got an account, but it seems like you did register an account).
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Re: [SlimDevices: Radio] Can you use your own Backgrounds, Yes you can.

2009-11-28 Thread Tony T

Nice tip, but shouldn't the custom wallpaper be with the others in:
/usr/share/jive/applets/SetupWallpaper/wallpaper


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Re: [SlimDevices: Radio] Alarm only works when connected to mysqueezebox?

2009-11-28 Thread Tony T

jmpage2;483307 Wrote: 
 The Radio alarm is proven to WORK even if there is no internet or server
 connectivity.  There is even a local alarm sound that will function if
 the selected playback media is unavailable.

I can't get the backup alarm to fire.  I do not have a sb server, just
a wireless internet connection with the SB Radio connecting to
mysqueezbox.com.

If my router and wireless is powered-down, when the SB Radio Alarm
triggers first a screen flashes with the no network screen, then the
Alarm Snooze / Off Screen, BUT, no back-up alarm.  (also  tried a
factory reset).

Tony


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