[twitter-dev] Re: Twitter app marked inactive?

2009-11-23 Thread Brian Sutorius
Hey Luis,
Your OAuth token has been suspended. For more information about this,
please write to a...@twitter.com and I'll be happy to talk with you.

Brian

On Nov 21, 6:28 pm, luis, syndeomedia l...@syndeomedia.com wrote:
 Hey all,

 My Twitter app Listerine has been marked inactive in my
 oauth_clients page and I don't know why. (http://twitter.com/
 oauth_clients/details/45072) Could someone shed some light on this
 please?

 :luis


[twitter-dev] Re: Twitter app marked inactive?

2009-11-24 Thread Brian Sutorius
OAuth tokens are suspended when the applications break our API Rules,
API Terms of Service, Twitter Rules, or Twitter Terms of Service. I
understand that four separate documents can be a lot to keep up with,
but I've put them at the bottom of this post for your convenience. To
ask any questions about these rules as they apply to application
behavior, simply email a...@twitter.com .

Thanks!
Brian

http://twitter.com/apirules
http://apiwiki.twitter.com/Terms-of-Service
http://help.twitter.com/forums/26257/entries/18311
http://twitter.com/terms

On Nov 23, 5:34 pm, Andrew Badera and...@badera.us wrote:
 Could you help educate the rest of the community as to what might
 cause that to happen, so we can avoid it?

 Thanks-
 ∞ Andy Badera
 ∞ +1 518-641-1280 Google Voice
 ∞ This email is: [ ] bloggable [x] ask first [ ] private
 ∞ Google me:http://www.google.com/search?q=andrew%20badera



 On Mon, Nov 23, 2009 at 12:46 PM, Brian Sutorius bsutor...@twitter.com 
 wrote:
  Hey Luis,
  Your OAuth token has been suspended. For more information about this,
  please write to a...@twitter.com and I'll be happy to talk with you.

  Brian

  On Nov 21, 6:28 pm, luis, syndeomedia l...@syndeomedia.com wrote:
  Hey all,

  My Twitter app Listerine has been marked inactive in my
  oauth_clients page and I don't know why. (http://twitter.com/
  oauth_clients/details/45072) Could someone shed some light on this
  please?

  :luis


[twitter-dev] Re: Twitter app marked inactive?

2009-11-24 Thread Brian Sutorius
Listerine was temporarily suspended pending a conversation between the
developer and the owners of the registered mark Listerine. This was
a rare case, so if you do have any specific questions about
objectionable application behavior as outlined in our policies, don't
hesitate to email us at a...@twitter.com :)

Brian

On Nov 24, 10:24 am, Michael Steuer mste...@gmail.com wrote:
 Thanks for providing all 4 links Brian...

 So why was Listerine blocked? I tried out the app once and didn't
 necessarily see any behavior that was objectionable based on the link you
 sent?

 On 11/24/09 10:11 AM, Brian Sutorius bsutor...@twitter.com wrote:



  OAuth tokens are suspended when the applications break our API Rules,
  API Terms of Service, Twitter Rules, or Twitter Terms of Service. I
  understand that four separate documents can be a lot to keep up with,
  but I've put them at the bottom of this post for your convenience. To
  ask any questions about these rules as they apply to application
  behavior, simply email a...@twitter.com .

  Thanks!
  Brian

 http://twitter.com/apirules
 http://apiwiki.twitter.com/Terms-of-Service
 http://help.twitter.com/forums/26257/entries/18311
 http://twitter.com/terms

  On Nov 23, 5:34 pm, Andrew Badera and...@badera.us wrote:
  Could you help educate the rest of the community as to what might
  cause that to happen, so we can avoid it?

  Thanks-
  ƒ Andy Badera
  ƒ +1 518-641-1280 Google Voice
  ƒ This email is: [ ] bloggable [x] ask first [ ] private
  ƒ Google me:http://www.google.com/search?q=andrew%20badera

  On Mon, Nov 23, 2009 at 12:46 PM, Brian Sutorius bsutor...@twitter.com
  wrote:
  Hey Luis,
  Your OAuth token has been suspended. For more information about this,
  please write to a...@twitter.com and I'll be happy to talk with you.

  Brian

  On Nov 21, 6:28 pm, luis, syndeomedia l...@syndeomedia.com wrote:
  Hey all,

  My Twitter app Listerine has been marked inactive in my
  oauth_clients page and I don't know why. (http://twitter.com/
  oauth_clients/details/45072) Could someone shed some light on this
  please?

  :luis


[twitter-dev] Re: Wrong account and correct IP is whitelisted

2009-11-24 Thread Brian Sutorius
You can apply for whitelisting again while logged in as the correct
account. Just make sure to mention the other username so that we know
the history of your request.

Brian

On Nov 23, 5:20 pm, shiplu shiplu@gmail.com wrote:
 Hello,

 I just got the whitelisting confirmation mail. But accidentally I was
 logged in another account. And my account get whitelisted. Thats not
 the account related to my application.
 Where do I request to change it??

 --
 A K M Mokaddim
 My talks,http://talk.cmyweb.net
 Follow me,http://twitter.com/shiplu
 Innovation distinguishes bet ... ... (ask Steve Jobs the rest)


[twitter-dev] Re: Rate limited on search query

2009-12-29 Thread Brian Sutorius
Your IP and username are probably whitelisted for the REST API, which
does not cover search queries. For more information, see
http://apiwiki.twitter.com/Rate-limiting . To request whitelisting for
the Search API, please write to a...@twitter.com with a link to your
application and a brief explanation of how it works and why it needs
to be whitelisted.

Brian

On Dec 29, 10:25 am, netlatch netla...@gmail.com wrote:
 My app IP address and twitter @username are white-listed yet I am
 still rate limited on search queries. What am I missing? The search is
 being conducted from a sub-domain but I assume sub-domains are include
 with the main domain when white-listed. Am I wrong?

 netlatch


[twitter-dev] Re: API whitelisted but still not working

2010-01-05 Thread Brian Sutorius
Hi,
According to our records, your IP and account are still whitelisted.
Is it possible that after following the additional accounts, you're
exceeding the whitelisted limit of 20K calls/hour? You can check the
HTTP response headers from any rate-limited REST API call to see how
many requests you have remaining. For more information, see
http://apiwiki.twitter.com/Rate-limiting .

Hope that helps,
Brian

On Jan 4, 4:42 pm, bnonews michaelvpop...@gmail.com wrote:
 Anyone who can help me out here?

 On 2 jan, 19:28, bnonews michaelvpop...@gmail.com wrote:



  Hi,

  In November I requested (from account @BreakingNews) towhitelistIP
  208.74.120.146 so we no longer have rate limits. That IP belongs 
  towww.bnonews.com. Until now we stayed well below the rate limit, but
  now we seem to go above it. We are using a number of scripts which
  check Twitter RSS feeds for updates, and immediately send it to an e-
  mail address. Every hour, between --.05 and --.30 of the hour
  (estimate) it will stop work. It started only after we added several
  more accounts for it to check. Did something go wrong and is the IP
  still having a limit?

  Thanks.

  This is the e-mail I received in November:

  Hi BNO News,
  Thanks for requesting to be on Twitter's APIwhitelist. We've approved
  your request!

  You should find any rate limits no longer apply to authenticated
  requests made by @BreakingNews.

  We've also whitelisted the following IP addresses:

  208.74.120.146

  This change should take effect within the next 48 hours.

  The Twitter API Team


[twitter-dev] Re: Is this application breaking Twitter API standards?

2010-01-12 Thread Brian Sutorius
Hey Colin,
To echo Mark's comment, we'd appreciate a report so that we can look
into the app and take any necessary action. If you like, you can
directly reply to me with a name or URL and I'd be happy to
investigate.

Brian

On Jan 11, 4:38 pm, Colin colinjos...@googlemail.com wrote:
 I've discovered an online application - I won't mention the name - but
 it seems to break Twitter API. I'm wondering how they get away with
 it.

 Here's what the application does. It allows the user to enter a number
 of keyword phrases to monitor with. Every time a phrase is mentioned
 e.g. twitter api, it replies to the person who sent that tweet with an
 automated response e.g. 'to find out more about twitter api visithttp://xxx'

 Seems there's a couple of issues here.

 1. How are they getting passed rate limiting to scan every tweet and
 then send out a reply? The application could have thousands of users!

 2. According to Twitter The @reply function is intended to make
 communication between users easier, and automating this process to put
 unsolicited messages into lots of users’ reply tabs is considered an
 abuse of feature. If you are automatically sending @reply messages to
 a bunch of users, the recipients must request or approve this action
 in advance. For example, sending automated @replies based on keyword
 searches is not permitted.

 Users should also have an easy way to opt-out of your service (in
 addition to the requirement that all users must opt-in before
 receiving the messages). We review blocks and reports of spam, so
 you’ll need to provide a clear way for users to stop your messages.

 *Spam: You may not use the Twitter service for the purpose of spamming
 anyone. What constitutes “spamming” will evolve as we respond to new
 tricks and tactics by spammers. Some of the factors that we take into
 account when determining what conduct is considered to be spamming
 are:

 If you send large numbers of duplicate @replies;
 If you send large numbers of unsolicited @replies in an attempt to
 spam a service or link;

 Can anyone explain to me how this online application is getting around
 these issues?

 Thanks

 Colin


[twitter-dev] Re: cannot edit registered application

2010-01-20 Thread Brian Sutorius
This may be an issue with your account. Please write to
a...@twitter.com from the email address associated with your Twitter
account and we can look into it.

Thanks,
Brian

On Jan 20, 10:25 am, twittme_mobi nlupa...@googlemail.com wrote:
 Hello Abraham,

 Thanks for your reply.I tried  that and it is not working,
 but there another problem even more annoying - I tried to create new
 application and
 I am getting Unable to register this application. Check your
 registration settings.
 It does not say if the captcha is wrong or if by chance the callback
 url is not valid ori do not know...
 It just pull out this message out of nowhere without obvious reason.

 I am a bit worried about this since I am trying to migrate my mobile
 twitter site to OAuth , but I cannot event start doing it.

 Any help is appreciated.

 On Jan 20, 2:11 am, Abraham Williams 4bra...@gmail.com wrote:



  I've been getting some fail whales while viewing my application pages but
  not when editing them.

  Tryhttp://twitter.com/oauth_clients/edit/27insteadofhttp://twitter.com/oauth_clients/details/27

  Abraham

  On Tue, Jan 19, 2010 at 09:32, twittme_mobi nlupa...@googlemail.com wrote:
   Hello,

   every time i try to edit my application settings , i would get Unable
   to register this application. Check your registration settings.

   Isn't it supposed to point me to the exact value that might be
   wrong.If i new what is it i wouldn't put wrong value in the first
   place.

   Is this page working at all.I really think that this basic auth
   deprecation in june is a very bad idea

  --
  Abraham Williams | Moved to Seattle | May cause email delays
  Project | Intersect |http://intersect.labs.poseurtech.com
  Hacker |http://abrah.am|http://twitter.com/abraham
  This email is: [ ] shareable [x] ask first [ ] private.
  Sent from Seattle, WA, United States


[twitter-dev] Re: twitter whitelisting

2010-01-20 Thread Brian Sutorius
Hi Cube,
I don't see any whitelist requests under your email address. What was
the Twitter account you were logged into when you submitted it?

Brian

On Jan 19, 8:36 am, Cube Whidden lxx.septuag...@gmail.com wrote:
 Hi,

 I have submitted a request to be whitelisted by twitter almost two
 weeks
 ago.  I googled around and found that it normally takes 1 week in the
 past.  Does anyone
 know the average time it takes to get whitelisted these days?  Also,
 if you
 get rejected, will I get an email with the reason so that I can
 correct what is lacking?

 thanks,

 Cube Whidden


[twitter-dev] Re: Twitter Application Suspended

2010-01-27 Thread Brian Sutorius
Please write to a...@twitter.com, which will open a ticket about this
issue. We can discuss your applications, why they have been suspended,
and the possibility of getting them re-enabled.

Thanks,
Brian

On Jan 26, 5:11 pm, Proxdeveloper prox.develo...@gmail.com wrote:
 Hello folks, This is the 3rd time I get my application suspended from
 twitter, the 2 different names I've tried are :
 Twhit,TwhitClient, and both have been suspended; Twhit has been
 suspended for 2 times already, I deleted the app and then registered
 it again.

 My experience of developing with twitter has been awful, it's one
 problem after another.

 Could anyone help me on why I'm getting my app suspended.


[twitter-dev] Re: Problems

2010-02-03 Thread Brian Sutorius
Hi Vadim,
I see that you've filed a ticket about this too, and our Support team
should reply there soon.
Brian

On Feb 3, 11:10 am, Vadim Grekov vgi...@gmail.com wrote:
 Hello! I have such problem: my accounthttp://twitter.com/MoscowTwestival
 has become suspended. I can't understand why? We decided to organize
 Twestival in Russia, and i have discussed all things with Amanda Rose about
 it.
 I think it is a mistake, can you improve it?

 Vadim Grekov


[twitter-dev] Re: Unable to register this application. Check your registration settings.I am

2010-02-03 Thread Brian Sutorius
This is likely an issue related to your Twitter account. Please file a
ticket at http://help.twitter.com/tickets/new and our Support team
will take a look.

Brian

On Feb 2, 3:53 pm, kprobe goo...@kprobe.com wrote:
 I am finally going to upgrade my existing Twitter application to use
 OAuth and in trying to register that app I get the message

 Unable to register this application. Check your registration settings.

 What on earth does this mean? There is no additional information as to
 what is wrong.
 Mark


[twitter-dev] Re: banned from search?

2010-02-19 Thread Brian Sutorius
The official help page relating to this is here:
http://help.twitter.com/forums/10713-troubleshooting/entries/42646-i-can-t-find-my-tweets-in-twitter-search
If you believe your account has been removed from search for one of
the reasons mentioned and would like it put back, file a ticket (while
logged in as the account) at http://bit.ly/twicket and our Support
team will get back to you.

Brian

On Feb 19, 9:36 am, TJ Luoma luo...@luomat.net wrote:
 This has been a problem for months. Some people just don't have their tweets
 show up in search, ever.

 I reported one of these for a friend via getsatisfaction months ago. No
 change.

 On Feb 19, 2010, at 12:31 PM, Dean Collins d...@cognation.net wrote:

  I just came across this article 
 recentlyhttp://shegeeks.net/5-tips-to-avoid-being-filtered-from-twitter-search/

 And read with interest this comment “Did you know that
 Twitterhttp://twitter.comis beginning to filter out tweets from
 Twitter
 Search http://search.twitter.com?”

 The article suggests “Head to Twitter search http://search.twitter.com/.
 Enter the following in the search box:  *from:username*, without the
 @http://twitter.com/symbol. For example:”

 So I did so for my personal account and tweets are showing up 
 “http://search.twitter.com/search?q=from%3Adeancollins“

 But the twitter account for my webapp 
 forwww.LiveNascarChat.comhttp://www.livenascarchat.com/are not showing
 up?  “http://search.twitter.com/search?q=from%3Alivenascarchat “

 Does this mean the accounthttp://twitter.com/livenascarchatis banned from
 search and people searching for “Nascar“ will not find it or am I missing
 something?

 Cheers,

 Dean


[twitter-dev] Re: Suspension whilst testing Oauth...

2010-02-22 Thread Brian Sutorius
I can't find a ticket under your email address. Can you please reply
with the number? You can do so privately, if you want.
Brian

On Feb 20, 3:06 pm, Drclohite drcloh...@gmail.com wrote:
 Hi Guys

 I am toward the end of writing an AIR application using FLEX. I have
 bought signature certificates, I have the site URL etc. I have tried
 to add the application to my own twitter account and it has been
 suspended. The only task of the application right now is to test the
 Oauth process, which it passed and then would not tweet. Then when I
 looked a bit deeper I found the application was suspended.

 I emailed Twitter and have been given a ticket number and although the
 ticket does not seem to exist I have had some really fast replies -
 thank you. It seems that your team is making judgements on me because
 of my company name, which is historic, not what the application does.

 Can someone point me in the right direction. Have I taken it down the
 wrong development route here? I started hand coding original
 microprocessors back in the 80s.  I have written a lot of software
 over the years. I consider myself competent but fallible to bloomers
 from time to time!


[twitter-dev] Re: Where is the group for end user ?

2010-02-22 Thread Brian Sutorius
Twitter's help center for end users can be found at 
http://twitter.com/help/start
. We have an article about not showing up in search:
http://help.twitter.com/forums/10713-troubleshooting/entries/42646-i-can-t-find-my-tweets-in-twitter-search
and I see that you've filed a ticket already. Our Support team should
get back to you soon.
Brian

On Feb 20, 1:12 pm, helenecambodge cont...@lepinekong.fr wrote:
 I can only find this development group, I cannot find any group for
 end user, so I post my question here.

 It's now two weeks I have created a twitter account 
 athttp://twitter.com/helenecambodgeand when I search cambodge I cannot
 find my tweets !

 Thanks.


[twitter-dev] Re: XAuth access approval?

2010-03-16 Thread Brian Sutorius
Hey Richard,
I cannot find a ticket from this email address in our system. Did you
write in from another email address? You can reply to me directly and
I'll look for it.

Brian

On Mar 16, 4:55 am, westwired rich...@e-man.co.uk wrote:
 Hi Taylor,

 I sent in an e-mail to a...@twitter.com with a request to enable xAuth
 within our mobile and desktop clients that we're developing. The
 request was sent early last week, however have not received any
 response back, could you give an indication as to the time the queue
 is taking to process, as we're really keen to get stuck into this.

 Thanks in advance,

 Richard

 On Mar 4, 5:02 pm, Taylor Singletary taylorsinglet...@twitter.com
 wrote:



  Hi Caizer,

  We've got a bit of a queue on these right now and are working on clearing
  out. Thanks for you patience.

  Taylor

  On Thu, Mar 4, 2010 at 8:16 AM, Caizer cai...@gmail.com wrote:
   Hi,

   I have requested xauth access for my 2 apps 3 days ago..
   I mentioned my app id with consumer keys and secrets. And I received a
   reply saying I can go check at
  http://help.twitter.com/forums/31935/entries
   about problem(?) I have.
   Is this normal?.. if so...
   How long does it take time to get approval?

   Does anybody has an experience to share?

   Thanks.


[twitter-dev] Re: xAuth approvals?

2010-03-23 Thread Brian Sutorius
Hey Cameron,
Could you reply to me directly? I can help get you set up.
Brian


On Mar 23, 11:00 am, Cameron Kaiser spec...@floodgap.com wrote:
 I'm still (somewhat ;-) patiently waiting for xAuth approval so I can work
 on an implementation in TTYtter. Any news on the timeline? Will these be
 done in time for Chirp so that we can pillory you guys with questions? ;-)

 --
  personal:http://www.cameronkaiser.com/--
   Cameron Kaiser * Floodgap Systems *www.floodgap.com* ckai...@floodgap.com
 -- When you don't know what you're doing, do it neatly. 
 ---

To unsubscribe from this group, send email to 
twitter-development-talk+unsubscribegooglegroups.com or reply to this email 
with the words REMOVE ME as the subject.


[twitter-dev] Re: Question about xAuth.

2010-03-23 Thread Brian Sutorius
I just refreshed your application's xAuth access. Can you try again?
You may reply to me directly if you're still having issues.
Brian

On Mar 23, 9:10 am, IoriAYANE iori.ay...@gmail.com wrote:
 I have trouble for xAuth.

 I applied by sending an email to a...@twitter.com.
 And I received the email of the following contents.

  received mail --
 Thanks for your interest in XAuth. Your application now has the
 ability to use XAuth, and you can read the documentation 
 here:http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-oauth-access_to...
 .
  received mail --

 I'm testing xAuth on my application.
 However, I cannot certify it.
 My application received HTTP 401 error.

 I had the developer of my friend who test xAuth in the following
 applications.
 In that case, it was OK.
 However, I fail with my key.

 Test application Linkhttp://relog.xii.jp/download/test/xAuthTest.LZH

 Please help me.

To unsubscribe from this group, send email to 
twitter-development-talk+unsubscribegooglegroups.com or reply to this email 
with the words REMOVE ME as the subject.


[twitter-dev] Re: Question about xAuth.

2010-03-24 Thread Brian Sutorius
Hey John - I see you've written into a...@twitter.com and I'm following
up with you there. :)

On Mar 23, 4:14 pm, John Meyer john.l.me...@gmail.com wrote:
 On 3/23/2010 3:45 PM, Brian Sutorius wrote:

  I just refreshed your application's xAuth access. Can you try again?
  You may reply to me directly if you're still having issues.
  Brian

 While we're on the topic, Brian. I'm going to start implementing xAuth
 support into TwitterVB.  To do that I'm probably going to need a dummy
 app (TwitterVB isn't an application unto itself but rather a library).
 How would I go about doing that?

To unsubscribe from this group, send email to 
twitter-development-talk+unsubscribegooglegroups.com or reply to this email 
with the words REMOVE ME as the subject.


[twitter-dev] Re: chirp questions for non-attendee's

2010-04-14 Thread Brian Sutorius
I'm one of the Brians on Twitter's API Policy team, and we're going to
be participating in an API Policy panel with @delbius on the second
day of Chirp. We have our own Google Moderator page set up for this
(accessible from the link Abraham sent out, but here also for good
measure): http://bit.ly/chirppolicy . Please add your questions here
and we'll answer them at the panel, as well as post a recap for you
here.

Thanks,
Brian Sutorius

On Apr 14, 12:59 am, Abraham Williams 4bra...@gmail.com wrote:
 http://www.google.com/moderator/#16/e=5c0f


-- 
To unsubscribe, reply using remove me as the subject.


[twitter-dev] Re: About update limits

2010-04-29 Thread Brian Sutorius
To clarify, statuses/update is not affected by rate-limit whitelisting
as it's a POST call and we don't maintain a separate whitelist for
boosting the daily tweet limit above 1000. While we do not give out
the specifics around the sub-limits, they *are* administered on a
per-account basis and if you stay around your approximation of 20
tweets per half-hour you should be fine.

Brian Sutorius

On Apr 29, 6:07 am, Raffi Krikorian ra...@twitter.com wrote:
 the numbers are roughly broken up over the day.  and the limit applies to an
 account.

 and yes - there is a whitelisting for status/updates -- please e-mail
 a...@twitter to ask for it.





 On Thu, Apr 29, 2010 at 5:26 AM, akaii chibiak...@gmail.com wrote:
  This is what the FAQ has to say about status update limits:

  Updates: 1,000 per day. The daily update limit is further broken down
  into smaller limits for semi-hourly intervals. Retweets are counted as
  updates.

  I'm a little unclear as to what exactly is meant by further broken
  down into smaller limits for semi-hourly intervals. Is the 1000 per
  day limit divided evenly between the 48 half hours each day (around 20
  or so tweets per half an hour?).

  Also, I'm assuming this limit applies to each unique account?

  Is this limit absolutely fixed? Or is there some equivalent to
  whitelisting for status/update limits as well?

  Thanks...

 --
 Raffi Krikorian
 Twitter Platform Teamhttp://twitter.com/raffi


[twitter-dev] Re: TweetDeck and xAuth

2010-05-10 Thread Brian Sutorius
I can't find a ticket under your email address requesting xAuth. Could
you please follow up with me directly? I'll be happy to review your
request.
Brian Sutorius

On May 10, 3:28 am, Steve Loft kettletoft@googlemail.com wrote:
 Does anyone know how long it should take to get xAuth privilege? It's
 just that I applied nearly a week ago for access for my desktop app,
 and time is running out. It looks like I am going to have an app which
 doesn't work with Twitter come the end of June.


[twitter-dev] Re: help about whitelisting request form

2010-05-11 Thread Brian Sutorius
Sorry for the delay. I just reviewed your whitelisting request and
responded - you should receive an email shortly.
Brian Sutorius

On May 11, 2:30 am, tao yametei@gmail.com wrote:
 dear sir
  last friday
 i Filling in whitelisting request form on twitter and submit my
 request
 but now i cant get any Reply.
 please tell me
 When Will I be able to get Reply?
 my twitter user is yametei

 thank you


[twitter-dev] Re: Source param in Lists timelines

2010-05-11 Thread Brian Sutorius
Hi Ron,
I can't find a ticket requesting xAuth under your email address. Can
you please follow up with me directly?
Thanks
Brian Sutorius

On May 11, 12:05 pm, Ron B rbther...@gmail.com wrote:
 Hi Taylor,

 Thanks for getting back to me so quickly.  You're right, this was
 cockpit error on my part.  I apologize for taking up your time
 unnecessarily.

 On another note, I've have an xAuth access request in for over a week
 now.  Can you help expedite it.  It's for registration ID: 135852.
 I'm pretty much dead-in-the-water with further testing on my app until
 this approval goes through.

 Thanks again!

 Ron

 On May 11, 12:48 pm, Taylor Singletary taylorsinglet...@twitter.com
 wrote:



  Hi Ron,

  I'm not able to reproduce this problem -- when I fetch a group of statuses
  from a list, I'm seeing unique source tags corresponding to the origin of
  the updates. Is it possible that the tweets you're evaluating in your list
  were all, in fact, posted via web?

  Taylor Singletary
  Developer Advocate, Twitterhttp://twitter.com/episod

  On Tue, May 11, 2010 at 9:23 AM, Ron B rbther...@gmail.com wrote:
   The source param in Lists timelines seems to be hardwired to web.
   Is this on purpose, or is something wrong?

   i.e.http://api.twitter.com/1/user/lists/list_id/statuses.format,
   yields sourceweb/source.


[twitter-dev] Re: Help whitelist my ip

2010-05-12 Thread Brian Sutorius
Sorry for the delay. Your whitelist request has been processed and you
should receive an email from us soon.
Brian Sutorius

On May 12, 5:34 am, a...@topyapps.info a...@topyapps.info wrote:
 Hi, I'm waiting for a response regarding ip/account whitelisting for
 about a week now.
 I've first filled in the required form, then after several days
 emailed to a...@twitter.com, got a reply suggesting to fill the form
 again, did it 2 days ago.

 I runhttp://topytalk.com- a talk-oriented timeline and considering
 expanding my offering but am not able to do so without prior elevated
 access to the api. My account is @topytalk.

 Many thanks


[twitter-dev] Re: did they lift the limits on direct messages?

2010-05-12 Thread Brian Sutorius
Hi all,
Sorry for the confusion. We have a semi-comprehensive help page on
whitelisting [1] and I'll relay the relevant points here.
As Taylor said, there are per-account limits on tweets and DMs: 1000
per day and 250 per day, respectively. The daily tweet limit cannot be
raised by any whitelist, and is further broken up into sub-limits
throughout the day (to avoid users from blowing through all 1000 in a
short time). We do not reveal the specifics of these sub-limits to
prevent users from operating right at them.
Twitter accounts that are on the REST API whitelist are allowed to
send up to 10,000 DMs a day; this has likely changed since Doug's
email. This increased limit only applies to accounts, not IPs, and the
normal requirements for REST API whitelisting apply (notably, it is
restricted to developers with demonstrable special needs).

Hope this clears everything up!
Brian Sutorius

[1] http://help.twitter.com/entries/160385

On May 12, 9:52 am, Mo maur...@moluv.com wrote:
 Does that mean if @account has a whitelisted app, 5000 messages/day
 can be sent through that app, but each app user (say @user_of_account)
 only gets 250/day?

 If so, is the 100 DM/hour limit the same for both @account and
 @user_of_account, or is there a different hourly limit for @account?

 -Mo

 On May 12, 9:25 am, Abraham Williams 4bra...@gmail.com wrote:



  I read Doug's email as any account that is specifically whitelisted has 5k
  DM and that DMs are not effected by IP whitelisting.

  Abraham

  On Wed, May 12, 2010 at 09:21, Mo maur...@moluv.com wrote:
   Hi Taylor,

   This is different than what Doug Williams stated in this post -
  http://bit.ly/cLVv1Q

   Whitelisted users have a direct messaging limit of 5K messages per
   day.

   What I'm still not clear on, though, is how user is being defined.
   Is the user the app owner or the someone using the app?  Also, is 5K
   DMs a day stated by Doug correct or is it 250 DMs?

   Apparently Alex and I posted essentially the same request 5 minutes
   apart.  Answering to either this message or to my other post would be
   much appreciated.

   -Mo
  http://www.pay4tweet.com

   On May 12, 8:39 am, Taylor Singletary taylorsinglet...@twitter.com
   wrote:
Hi Alex,

Whitelisting only effects API call rate limiting -- so the answer to 
your
question is no.

T

On Wed, May 12, 2010 at 8:35 AM, alex urdea alex.urdea.fi...@gmail.com
   wrote:

 Thanks for your answer.

 One more: is the 250 MD limit increased if the application is
   whitelisted?
 Or does the whitelist concernt the rates only? Thanks

 On Wed, May 12, 2010 at 5:15 PM, Taylor Singletary 
 taylorsinglet...@twitter.com wrote:

 Rate limits and limits on particular actions are different. We could
   do
 better in providing a X-FeatureRateLimit header on tweets and DMs and
   the
 such that have their own issuance limit -- but I can imagine 
 potential
 performance issues with that.

 Rate limits provide a ceiling on the amount of API calls you can 
 make.
 Their main purpose is to keep the entire platform running smoothly 
 and
   to
 not allow any one application to spoil the resource pool for its
   peers.

 Twitter, aside from the API itself, has limits on how many status
   updates
 and DMs can be sent -- the API just respects the rules of Twitter
   here. If
 you're concerned you might be hitting the upper limit, for now the
   best
 thing to do would be to implement a counter in your application and
   queue
 updates when your counter is full.

 A user may issue 1000 tweets per day and 250 DMs.

 Taylor Singletary
 Developer Advocate, Twitter
http://twitter.com/episod

 On Wed, May 12, 2010 at 4:47 AM, alex alex.urdea.fi...@gmail.com
   wrote:

 I'm confused:
 - here it says that there's a limit on direct messages

      URL:http://help.twitter.com/entries/15364

 In the documentation page for this method you have : API rate
   limited
 false:

      URL:
http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-direct_messages
  new

 Here it says that API methods that use HTTP POST to submit data to
 Twitter, such as statuses/update do not affect rate limits. I guess
 that this is a POST method that submits data and is not subject to
 limits?

      URL:http://apiwiki.twitter.com/Rate-limiting

 Which one is true?

 Thank you!

  --
  Abraham Williams | Developer for hire |http://abrah.am
  @abraham |http://projects.abrah.am|http://blog.abrah.am
  This email is: [ ] shareable [x] ask first [ ] private.


[twitter-dev] Re: Whitelist Limits for Direct Messaging

2010-05-12 Thread Brian Sutorius
As I posted in another thread [1], here is information from our help
center [2] to hopefully clarify this:
- By default, Twitter accounts can send 250 DMs per day.
- Accounts (not IPs and not apps) that are on the REST whitelist can
send up to 10,000 DMs per day

Taylor's point about the limit being account-based and not application-
based is important to note.
Brian Sutorius

[1] http://bit.ly/9DyGDB
[2] http://help.twitter.com/entries/160385

On May 12, 9:08 am, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 To my knowledge (and I might be wrong, but this is what I understand to be
 true):

   - there is a limit of 250 DMs per day for a user account, blanketly
 applied. Whitelisting for an application has no effect on this limit. This
 isn't an API limit. It's a limit for a Twitter user. A twitter user could
 contribute to their allocation by using the website or an API client.

 Taylor Singletary
 Developer Advocate, Twitterhttp://twitter.com/episod



 On Wed, May 12, 2010 at 8:43 AM, Mo maur...@moluv.com wrote:
  I'm trying to find a reliable source for whitelist limits for Direct
  Messaging.  I looked through the direct messaging limits and best
  practices for individual services? thread -http://bit.ly/cLVv1Qbut
  there weren't any authoritative descriptions of whitelist limits.

  What I'm looking for is:

  1. DMs allowed per user per hour, and per day - (Where user is defined
  as someone using an app).
  2. DMs allowed per app per hour, and per day

  I saw that Doug Williams had said that whitelisted users get 5000 DMs
  per day, but didn't specify whether that was an app total or a total
  for a random user using an app for DMs. The hourly limit for
  whitelisted apps wasn't specified at all.

  -Mo
 http://www.pay4tweet.com


[twitter-dev] Re: Whitelist Limits for Direct Messaging

2010-05-12 Thread Brian Sutorius
I'm not sure what you mean - our REST whitelist only accepts usernames
and IP addresses as whitelistable entities. Applications don't send
direct messages, users do; the DM limit is on a per-user basis.

Brian

On May 12, 1:27 pm, Mo maur...@moluv.com wrote:
 Thanks Brian and Taylor.  This definitely adds some clarification.
 There is one last thing, though.

 Brian, you mentioned that the limits you specified were NOT for IPs
 and apps.  What would be the DM limit for a whitelisted app?

 I can't find that explicitly stated in any of the references.

 On May 12, 12:31 pm, Brian Sutorius bsutor...@twitter.com wrote:



  As I posted in another thread [1], here is information from our help
  center [2] to hopefully clarify this:
  - By default, Twitter accounts can send 250 DMs per day.
  - Accounts (not IPs and not apps) that are on the REST whitelist can
  send up to 10,000 DMs per day

  Taylor's point about the limit being account-based and not application-
  based is important to note.
  Brian Sutorius

  [1]http://bit.ly/9DyGDB
  [2]http://help.twitter.com/entries/160385

  On May 12, 9:08 am, Taylor Singletary taylorsinglet...@twitter.com
  wrote:

   To my knowledge (and I might be wrong, but this is what I understand to be
   true):

     - there is a limit of 250 DMs per day for a user account, blanketly
   applied. Whitelisting for an application has no effect on this limit. This
   isn't an API limit. It's a limit for a Twitter user. A twitter user could
   contribute to their allocation by using the website or an API client.

   Taylor Singletary
   Developer Advocate, Twitterhttp://twitter.com/episod

   On Wed, May 12, 2010 at 8:43 AM, Mo maur...@moluv.com wrote:
I'm trying to find a reliable source for whitelist limits for Direct
Messaging.  I looked through the direct messaging limits and best
practices for individual services? thread -http://bit.ly/cLVv1Qbut
there weren't any authoritative descriptions of whitelist limits.

What I'm looking for is:

1. DMs allowed per user per hour, and per day - (Where user is defined
as someone using an app).
2. DMs allowed per app per hour, and per day

I saw that Doug Williams had said that whitelisted users get 5000 DMs
per day, but didn't specify whether that was an app total or a total
for a random user using an app for DMs. The hourly limit for
whitelisted apps wasn't specified at all.

-Mo
   http://www.pay4tweet.com


[twitter-dev] Re: How to register current Basic Auth application as OAuth application

2010-05-17 Thread Brian Sutorius
Registering a basic-auth source parameter was not the same action as
registering an application. It is possible that between the time you
registered the SimplyTweet source parameter and now, someone else
registered an application under the same name. If you own a trademark
on SimplyTweet, you can follow the process at the lower half of
http://twitter.zendesk.com/entries/18367 and our Policy team will be
happy to help you with this. If not, please follow up on your ticket
(for privacy reasons) and we'll look into it further.

Thanks!
Brian Sutorius

On May 15, 10:39 pm, Hwee-Boon Yar hweeb...@gmail.com wrote:
 My Twitter app runs on iPhone (and has a server side component that
 user doesn't directly interact with). It has been running on Basic
 Auth for more than a year. I would like to register it as OAuth and
 migrated users over, i.e. running both in parallel under end June
 since not everyone will update their their version immediately.

 When I register an app with the same name, it says the name is already
 taken. I presume that's referring to the previous Basic Auth app? (or
 someone registered my app name - SimplyTweet).

 How should I proceed with this? I sent a support ticket, but one of us
 isn't understanding the other. Thanks.


[twitter-dev] Re: Unfollows

2010-06-21 Thread Brian Sutorius
Whether through automated software or by hand, aggressive follower
churn is prohibited by our Twitter Rules: 
http://support.twitter.com/articles/18311
. See some of the bullet points under Spam for more detail.

Thanks,
Brian Sutorius
Twitter API Policy

On Jun 18, 5:44 pm, cdrecordings crownsdownrecordi...@gmail.com
wrote:
 Using SOFTWARE to constantly churn followers in a repeated pattern of
 following and unfollowing will
 however risk suspension. 

 What about following a certain number by hand, then unfollowing those
 who don't follow back by hand the next month or so?


[twitter-dev] Re: What's the approx. timescale for xAuth approval ?

2010-07-08 Thread Brian Sutorius
There *is* currently a backlog with xAuth approvals, but we are
working through them as quickly as we can. I know this access is
crucial to development, but our response time may be as long as a week
for the next couple days. Bear with us. :)
If the email address you initially filed your request from is
different from the email address associated with your Twitter account,
your ticket may not show up in the http://support.twitter.com help
center. Reply to me directly and I can look for it.

Brian Sutorius

On Jul 8, 8:50 am, DW dara...@gmail.com wrote:
 Hi folks, just wondering if there's a big backlog of xAuth approvals
 right now or how long the approval process is taking ?
 I submitted an app for approval early last week and haven't heard
 anything back other than the initial automated message.
 Noticing today that there appears to be two different support forums
 (help.twitter.com and support.twitter.com), I resubmitted the request
 to support. thinking that maybe help. was obsolete, but the new ticket
 is linking to a page with a Request not found error.
 Bottom line is I'm well behind now on testing my app and the client is
 wondering what the story is, but I can't even give them a date since
 I've heard nothing from Twitter.
 Any help or pointers would be great !
 -DW.
 P.S. This forum seems to require a Gmail address, but our Twitter
 account is @Axonista


[twitter-dev] Re: User protected account privacy - API terms

2010-07-14 Thread Brian Sutorius
Hi Furkan,
Public information is public. If someone without a Twitter account can
view that information on a user's Twitter profile, or if the same
information can be returned from an unauthenticated API call, it's
considered public information and you may display it. Twitter does not
require certain display conventions to indicate that the information
comes from a protected account, but as you may notice, we use a lock
icon on protected accounts.

Brian Sutorius
Twitter API Policy

On Jul 11, 3:02 pm, Furkan Kuru furkank...@gmail.com wrote:
 I have read the terms of service (https://twitter.com/tos) and api rules.

 But it is not clear whether we can publish a protected account's  profile
 information as shown in their profile page. (only screen_name, name,
 website, bio, follower, friends count) with a proper way as twitter
 specifies (i.e twitter icon, screen name)

 We will add a filter for protected accounts if we do not have right to
 display basic user information for protected users.

 --
 Furkan Kuru


[twitter-dev] Update on Twifficiency

2010-08-18 Thread Brian Sutorius
Hi all,

Over the past 24 hours, we've received some questions about the
Twifficiency app, so we thought we'd use this as an opportunity to
quickly share some information around our Developer Principles.

For background, the Twifficiency app computes a Twifficiency score
based on different aspects of your Twitter account and posts the score
as a Tweet. While the developer included a disclaimer that these
Tweets would be posted to Twitter, user feedback indicated that the
text was too far down on the page to be noticed before proceeding. As
a result, many users were surprised that their scores were being
tweeted automatically.

Which brings us to our Developer Principles, one of which is Don't
surprise users. Specifically, we require developers to get users'
permission before sending Tweets or other messages on their behalf.
Allowing an application to access your account does not constitute
consent for actions to automatically be taken on your behalf.

Twifficiency violated this principle, so we suspended the app
yesterday afternoon while we worked with the developer to make sure
users were better informed about the application's actions and could
control whether or not a Tweet would be posted. With these changes
--which include a more prominent warning and a checkbox on the main
page-- the application has been re-enabled.

Our developer principles can be found in our API Terms of Service:
http://dev.twitter.com/pages/api_terms

Brian Sutorius
API Policy


[twitter-dev] Re: Privacy Policy Question

2010-09-13 Thread Brian Sutorius
As a developer of an application open for public use, it is a best
practice to offer your own privacy policy on your website or within
your application. At the very least, you must be clear about how you
will use your users' account data and/or take actions on their behalf.
This is mirrored in our Developer Principles within the API Terms of
Service [1]: Don't Surprise Users.

Of course, there are applications that interface with Twitter's API
without being open to public usage. Twitter's privacy policy [2]
states that public account data is distributed through the service via
the API.

Brian Sutorius
Twitter API Policy

[1] http://dev.twitter.com/pages/api_terms
[2] http://twitter.com/privacy

On Sep 11, 2:54 am, Hermi aherma...@gmail.com wrote:
 The Twitter Privacy Policy says that 'developers must clearly disclose
 what they will be doing with data collected from users.

 Does anyone know how this works in practice with Twitter data?  Do I
 need to include a privacy policy on my website telling saying that I
 use personal data from Twitter users?  What if the Twitter users don't
 even know I am using their data and they never look at my website?

 If anyone knows the answer thanks!

-- 
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[twitter-dev] Re: Desktop vs web apps

2010-09-30 Thread Brian Sutorius
You *can* but we strongly recommend that you register a separate
application on Twitter for each platform you operate on.
http://support.twitter.com/articles/79901

Brian Sutorius
Twitter API Policy

On Sep 30, 6:25 am, Tom van der Woerdt i...@tvdw.eu wrote:
 Yes, you can.

 Tom

 On 9/30/10 3:21 PM, John Meyer wrote:



  Can I use the same tokens that I generated with a desktop application
  for a web application, or vice versa?

-- 
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[twitter-dev] Re: Ultimately send my twitter followers direct messages from my application

2010-10-04 Thread Brian Sutorius
Our Automation Rules ( http://support.twitter.com/articles/76915 )
include guidelines for automating DMs when a user follows you.
Specifically, we do not prohibit this behavior but we do not recommend
it. The 250 DMs per day limit that Thomas mentioned is correct.

Brian Sutorius

On Oct 2, 11:25 am, Thomas Mango tsma...@gmail.com wrote:
 Yes, there's a limit of 250 direct messages per day according 
 to:http://support.twitter.com/forums/10711/entries/15364

 I'm not sure if there are any policies against automatically direct messaging 
 someone when they follow you, but a 250/day would certainly prevent that at 
 some point. I don't know the details of your application, but if you were 
 only planning to send new followers a direct message, perhaps you can avoid 
 asking them to follow you and sending them a direct message by just showing 
 them what you wanted to message them when they come back from the OAuth 
 authorization.

 --
 Thomas Mango

 On Oct 2, 2010, at 1:12 PM, Dean Collins d...@cognation.net wrote:



  Thomas are there restrictions on what/how many direct messages can be sent?

  I haven't been paying attention with twitter for a while but I thought 
  twitter banned automatic direct messages.

  Thanks in advance,
  Dean

  I think what you described is exactly right. You're looking for an app
  that users can authorize with using OAuth. Once they're redirected back
  to your site (part of the OAuth process), you can create a user account
  for them locally and ask them to follow your Twitter account. Because
  they've authorized your application, when they agree to follow you, you
  can use the /friendships/create API method on their behalf.

  Relevant API documentation:
 http://dev.twitter.com/pages/auth
 http://dev.twitter.com/doc/post/friendships/create

  Dialflow wrote:
  Hi:

  I was wondering if any one could suggest an elegant approach to
  ultimately sending direct messages to my Twitter followers from my
  application.

  I'd like people that join web site to do the following:

  From their member page on my site, I'd like for them to click a
  Twitter follow button, go to Twitter, follow me, then return to their
  member page on my site.

  After they do this, I want capture their twitter ID and associate it
  with their user account on my site so I can send them direct messages
  from my application.

  I'd really appreciate an elegant approach to solving this.

  I guess I'm looking for an answer like: Use oAuth to have the user
  authorize your app on Twitter, then redirect redirect back to your
  app, click a twittter follow button, and extract their Twitter ID from
  x_file and then

  My days of programming are way behind me so I hope that makes some
  sense.

  Thanks so much.
  Curtis

  --
  Thomas Mango
  tsma...@gmail.com

  --
  Twitter developer documentation and resources:http://dev.twitter.com/doc
  API updates via Twitter:http://twitter.com/twitterapi
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  Change your membership to this 
  group:http://groups.google.com/group/twitter-development-talk

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  group:http://groups.google.com/group/twitter-development-talk

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[twitter-dev] Re: Question about TT's

2010-10-13 Thread Brian Sutorius
Hi Emerson,
Please contact our communications team for more information about
this. You may reach them by filling out the form at
http://twitter.com/help/contact/make_press_inquiry .

Brian Sutorius
Twitter API Policy

On Oct 12, 6:44 pm, Emerson Damasceno emerson...@gmail.com wrote:
 Hello there. Obviously this is not the proper place, but since it's being a
 lot of talking in Brazil, have you heard anything about Twitter monitoring
 the TT's for political reasons?
 In Brazil some are saying the Hashtag #dilma13 was somehow pulled off the
 TT's (it's a brazilian Candidate to Presidential Pools).
 Also as a Journalist I wonder if that is somehow possible (since Twitter is
 able to accept a promoted TT) but as far as I know, not Stop a Trending (if
 really trending).
 Anyway, thank you all again

 Emerson

 2010/10/12 D. Smith emai...@sharedlog.com





  I noticed that the value of source field looks somewhat strange:
  source:a href=\http://www.echofon.com/\; rel=\nofollow\Echofon
  \/a,

  Why in the world would you have an html string as a value and on top
  of than why do you include the rel=nofollow tag?

  This just looks wrong, not structured.
  The right way whould have been to represent the source as an object
  with fileds: name, url, like this:

  source:{name : Echofon, url:http://www.echofon.com},

  Usually you try to pre-parse everying for us, but in the case or
  source, we have to do extra parsing to extract values of title and url

  Will you fix this soon?

  --
  Twitter developer documentation and resources:http://dev.twitter.com/doc
  API updates via Twitter:http://twitter.com/twitterapi
  Issues/Enhancements Tracker:
 http://code.google.com/p/twitter-api/issues/list
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 http://groups.google.com/group/twitter-development-talk

 --
 *Emerson 
 Damascenohttp://www.twitter.com/emersonanomiahttp://www.blog.opovo.com.br/bloganomia/*
 *http://www.opovo.com.br/colunas/tecnologia/listagemmidiaesocial/*
 *Tel: +55 85-8697 3224/ 85-3458 1977/ 11- 7356 9693*
 *Nextel: 55*86*28199*
 *Damasceno  Associados*
 *Shopping Aldeota 1620/1621*

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[twitter-dev] Re: api@twitter not responding?

2010-12-15 Thread Brian Sutorius
Hi Shachar,
Sorry for the delay. I've located your ticket and will follow up with
you shortly.

Brian

On Dec 13, 10:53 pm, Shachar shach...@gmail.com wrote:
 Hi,

 I'm a web app developer and I'm looking to get my track access level
 raised beyond the default of 400 keywords.
 I've tried to contact a...@twitter.com for over a week now, and I'm
 getting zero response from them.

 On their support pages, Twitter state that they answer their email
 within 72 hours... I'm looking for advice on how to get in touch with
 Twitter dev support.

 Best,
 Shachar

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[twitter-dev] Re: Names already taken

2011-01-07 Thread Brian Sutorius
This error message means that the application name has indeed already
been registered. The Twitter username and application name spaces are
separate. We don't have a public directory of all registered
applications, but if you own the registered trademark for the
application you're trying to register, we can help you out. Check out
http://support.twitter.com/articles/328848 for more information.

Brian Sutorius
Twitter API Policy

On Jan 7, 10:18 am, Jim jimk...@gmail.com wrote:
 When you try to give your app a name at dev.twitter.com and get the
 this name is already taken message does this mean that there's
 already an app with that name? Or a Twitter user with that name?

 And does the app name have to be unique across the sets of both
 usernames and app names?

 Finally, is there any way to find out if a taken app name is actually
 being used? I tried Googling for my taken app name and can't find a
 Twitter app by that name.

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[twitter-dev] Re: Where to send questions re: terms of service?

2011-02-09 Thread Brian Sutorius
Hi Miles,
I work on the API Policy team and monitor the messages at
a...@twitter.com. We'd be happy to answer any questions you have about
our policies or a specific feature you're thinking of.

Brian Sutorius

On Feb 9, 11:56 am, Taylor Singletary taylorsinglet...@twitter.com
wrote:
 Hi Miles,

 While this public forum is great if you want to discuss the terms themselves
 with others, if you want to privately discuss API terms with Twitter, it's
 best to send a message to a...@twitter.com -- it might take a bit for you to
 get a response but the policy team will get your inquiry.

 That said, it's best to steer clear of anything explicitly prohibited in the
 terms and to follow the shoulds as closely as possible.

 Taylor

 @episod http://twitter.com/episod - Taylor Singletary - Twitter Developer
 Advocate



 On Wed, Feb 9, 2011 at 11:39 AM, Miles Parker milespar...@gmail.com wrote:
  Hi,

  I've got a case where I'm not sure whether a potential use would
  conflict with terms of service. I'd rather not get into details on
  public forum ;) but I can if this is the only place for it. But I'm
  wondering if there is someone or somewhere to ask questions? i.e. re:
  If you are doing something prohibited by the Rules, talk to us about
  whether we should make a change or give you an exception. -- Who is
  us?

  thanks,

  Miles

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[twitter-dev] Re: The thinking behind not drawing attention to Unfollows?

2011-04-12 Thread Brian Sutorius
For a little clarification, this policy item was added to our API
Terms of Service with the release of our User Streams and Site Streams
products. Both streams deliver negative events such as unfollows and
unfavorites as distinct objects in the streams, so apps can adjust in
real-time. This policy is intended to prevent the broadcast of these
events to the end-user as notifications that the event happened.

In general, reporting who has unfollowed User A back to User A through
derivative methods (such as comparing their current follower list to a
cached version) is discouraged, but not prohibited. That same user
could come to the same conclusions through a similar method. Following
the spirit of this policy item, though, you may not broadcast these
kinds of events to other users (i.e. you may not show User C that User
B unfollowed User A).

As always, if you have any questions about our policies, you can email
a...@twitter.com.
Brian Sutorius
Twitter API Policy


On Apr 11, 4:47 pm, Whonew haag.j...@gmail.com wrote:
 I just wanted to make clear that I was in no way questioning the rule.

 I was just curious about the reasoning behind it, from Twitter's POV.

 I, of course, came to the same logical conclusion that you did, Nick.
 That it was simply to maintain a positive atmosphere and avoid
 contention.

 Thanks for your thoughtful replies.

  - John

 On Apr 9, 8:51 pm, nickmilon nickmi...@gmail.com wrote:



  The intentions behind the rule is good, but what about the following
  list of applications (and many more) that do not respect the TOS ?

 http://mashable.com/2010/08/09/track-twitter-unfollowers/

  happy coding :-)
  Nick

  On Apr 9, 5:05 am, Nicholas Chase nch...@earthlink.net wrote:

    From a user perspective, I think it's good to know that you can
   unfollow someone without them noticing, so you don't hurt their
   feelings.  The last thing that Twitter wants is to be linked to hard
   feelings between people.

   But that's just my opinion.  YMMV, but I wouldn't be surprised if that
   were the reason.

     Nick

   On 4/8/2011 9:57 PM, Whonew wrote:

Could someone from the Twitter staff go into some detail about why the
Terms of Service stress not drawing attention to user's Unfollows?

I have no particular interest in doing so; but I have been struggling
to figure out why as I'm certain that many users would like to know
without jumping through hoops.

Thanks a lot!

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[twitter-dev] Re: Twitter Search API - Questions Regarding Scaling Out

2011-04-14 Thread Brian Sutorius


On Apr 13, 10:28 am, Corey Ballou ball...@gmail.com wrote:
 I'm still looking for a community leader answer on this one.

 On Apr 11, 5:50 pm, Corey Ballou ball...@gmail.com wrote:



  Thanks for the reply, I appreciate it.

  I have concerns regarding the streaming APIs, which mainly concern the
  following:

  * usage of logical OR when using locations
  * firehose limitations
  * the user’s location field is not used to filter tweets
  * increased application complexity for parsing the resulting stream of
  data back out into individual searches

  I know that the Search API is not Twitter's preferred choice, but it's
  currently returning the best applicable results for my application.
  It's also worth noting that the API recently received a drastic
  improvement to speed which should theoretically relax the strain on
  the API:

 http://engineering.twitter.com/2011/04/twitter-search-is-now-3x-faste...

  I guess I'm mainly interested in knowing whether @twitterapi will
  allow me to use the Search API in the manner I indicated above?
  Essentially I would be willing to guarantee the application worker
  nodes handles 420 rate limiting errors accordingly while still
  supporting multiple twitter accounts and searches.

  On Apr 11, 1:05 pm, M. Edward (Ed) Borasky zn...@borasky-

  research.net wrote:
   I don't see an answer here, but I'll tell you how *I* would go about
   implementing this:

   1. Switch to the Streaming API. Using Search in an application puts a 
   strain
   on Twitter's servers and makes it difficult to Twitter to manage capacity.
   That's why it's rate-limited and why the rate limits aren't publicly
   disclosed.

   2. If your application is a desktop application, use User Streams. If it 
   is
   a server, use User Streams on a desktop or the low-frequency free access 
   to
   Streaming on a server to prototype and develop. Your target for a server
   will be Site Streams, but that's in closed beta at the moment IIRC.

   3. *Concurrently with development*, your business development / sales /
   marketing / planning people, or yourself, if it's a one-person shop, 
   should
   be negotiating with Twitter for access to Site Streams, I'm assuming an
   agile development methodology - customer-in-the-loop - and one of the
   parties that needs to be in the loop is Twitter for Site Streams. You 
   simply
   *can't* build an at-scale Twitter application without direct business
   discussions with Twitter!

   On Mon, Apr 11, 2011 at 8:14 AM, Corey Ballou ball...@gmail.com wrote:
I tried speaking with Ryan Sarver directly, but he's forwarding me
here to the community advocates to answer. I believe this answer will
need to come top down from Twitter, as it's your rate limiting that
I'm most worried about.

I have a technical question for all of you in regards to the Search
API as I want to maintain full compliancy. Currently, the old Search
API implementation (albeit slower) provides a fuller result set and
allows for more flexibility in the types and combinations of searches
allowed. The manner I have developed my application would allow for a
number of daemonized worker instances running on different IP
addresses to make calls to the search API on behalf of the stored
OAuth credentials to avoid rate limiting issues.

I had a conversation with the Pluggio developer in which he stated
Twitter had threatened to shutdown his application if he didn't switch
to a different implementation of the Search API. The problem indicated
was that he was performing searches for multiple Twitter accounts,
which is exactly my use case. Site streams does not make as much sense
for my application given the search queries I wish to perform and the
necessity for logical AND operations on geo-location.

Do you foresee any problems with my current method of using different
IP addresses to stay under the rate limit? I'm trying to stay in full
compliance with Twitter's TOS and would love to find the most
applicable and API friendly solution. I know headway is being made
with Twitter's new search implementation so I would like to stay ahead
of the curve and not get myself stuck in a box.

I still need a method for polling for new search results (say, every
30 minutes, dependent upon the pricing plan) for non-logged in users.

Below is a scaled down representation of how I'm currently handling
searches to help you decide the best plan of action:

1) Searches are performed on a rolling queue basis, say one search
every thirty minutes. There can be a finite number of searches per
Twitter user (say 5 searches per Twitter account). There can be any
number of Twitter accounts.
2) Search results are stored locally for retrieval by a javascript
AJAX long-poller every minute to check for frequent changes.
3) When a user visits the search results page and filters 

[twitter-dev] Re: Twitter Search API - Questions Regarding Scaling Out

2011-04-14 Thread Brian Sutorius
While the Streaming API may not provide processed results to you in
the way that search queries can (logical ORs, etc.), it's a more
scalable solution for returning a lot of Tweets. Our search system can
rate limit queries if they become too computationally expensive (in
addition to the normal query limit), so continuing to add parameters
to the query up front rather than doing this processing yourself may
cause you to keep running into limits. Ultimately, circumventing the
limits put in place by our APIs is not allowed by our API ToS, and
building your architecture this way just to get around the defaults is
something we strongly discourage. If you keep being rate limited, you
should think about re-factoring your prioritization strategy.

Can you go into a little more detail about what your application does?
We might be able to guide you towards a mix of Streaming API and
search queries that gets you what you need but stays within the rate
limits.

Brian Sutorius
Twitter API Policy

On Apr 13, 10:28 am, Corey Ballou ball...@gmail.com wrote:
 I'm still looking for a community leader answer on this one.

 On Apr 11, 5:50 pm, Corey Ballou ball...@gmail.com wrote:



  Thanks for the reply, I appreciate it.

  I have concerns regarding the streaming APIs, which mainly concern the
  following:

  * usage of logical OR when using locations
  * firehose limitations
  * the user’s location field is not used to filter tweets
  * increased application complexity for parsing the resulting stream of
  data back out into individual searches

  I know that the Search API is not Twitter's preferred choice, but it's
  currently returning the best applicable results for my application.
  It's also worth noting that the API recently received a drastic
  improvement to speed which should theoretically relax the strain on
  the API:

 http://engineering.twitter.com/2011/04/twitter-search-is-now-3x-faste...

  I guess I'm mainly interested in knowing whether @twitterapi will
  allow me to use the Search API in the manner I indicated above?
  Essentially I would be willing to guarantee the application worker
  nodes handles 420 rate limiting errors accordingly while still
  supporting multiple twitter accounts and searches.

  On Apr 11, 1:05 pm, M. Edward (Ed) Borasky zn...@borasky-

  research.net wrote:
   I don't see an answer here, but I'll tell you how *I* would go about
   implementing this:

   1. Switch to the Streaming API. Using Search in an application puts a 
   strain
   on Twitter's servers and makes it difficult to Twitter to manage capacity.
   That's why it's rate-limited and why the rate limits aren't publicly
   disclosed.

   2. If your application is a desktop application, use User Streams. If it 
   is
   a server, use User Streams on a desktop or the low-frequency free access 
   to
   Streaming on a server to prototype and develop. Your target for a server
   will be Site Streams, but that's in closed beta at the moment IIRC.

   3. *Concurrently with development*, your business development / sales /
   marketing / planning people, or yourself, if it's a one-person shop, 
   should
   be negotiating with Twitter for access to Site Streams, I'm assuming an
   agile development methodology - customer-in-the-loop - and one of the
   parties that needs to be in the loop is Twitter for Site Streams. You 
   simply
   *can't* build an at-scale Twitter application without direct business
   discussions with Twitter!

   On Mon, Apr 11, 2011 at 8:14 AM, Corey Ballou ball...@gmail.com wrote:
I tried speaking with Ryan Sarver directly, but he's forwarding me
here to the community advocates to answer. I believe this answer will
need to come top down from Twitter, as it's your rate limiting that
I'm most worried about.

I have a technical question for all of you in regards to the Search
API as I want to maintain full compliancy. Currently, the old Search
API implementation (albeit slower) provides a fuller result set and
allows for more flexibility in the types and combinations of searches
allowed. The manner I have developed my application would allow for a
number of daemonized worker instances running on different IP
addresses to make calls to the search API on behalf of the stored
OAuth credentials to avoid rate limiting issues.

I had a conversation with the Pluggio developer in which he stated
Twitter had threatened to shutdown his application if he didn't switch
to a different implementation of the Search API. The problem indicated
was that he was performing searches for multiple Twitter accounts,
which is exactly my use case. Site streams does not make as much sense
for my application given the search queries I wish to perform and the
necessity for logical AND operations on geo-location.

Do you foresee any problems with my current method of using different
IP addresses to stay under the rate limit? I'm trying to stay

[twitter-dev] Re: App Changed to Inactive - What To Do?

2011-04-25 Thread Brian Sutorius
Send an email to a...@twitter.com from the address listed on your
Twitter account and we'll be happy to help you.

Brian Sutorius
Twitter API Policy

On Apr 23, 9:39 am, yolandapadilla yolandapadi...@gmail.com wrote:
 My app stopped working this week after humming along for over a year.

 Trying to figure out what's up.  Have not changed anything on my end.

 Just discovered in my registered apps page that my app is tagged
 inactive.

 It's a low use app. I have no emails or contact from Twitter saying I
 have done anything wrong or what I should do. Just bam no longer
 active.

 Don't know who to contact and am wondering what to do next because I
 would like to fix whatever issue is amiss and fly right (so to
 speak).

 Thanks.

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[twitter-dev] Re: What's the best practices when creating a mobile app as an extension to a web app in regards to oauth?

2011-05-05 Thread Brian Sutorius
We recommend separate application registrations for each platform
(http://support.twitter.com/articles/79901) and this is the approach
we take (web, Twitter for iPhone, Twitter for Android, and so on). You
may not use the exact same name across multiple applications, however.

Brian Sutorius
Twitter API Policy

On May 5, 9:01 am, YCBM youcannotb...@gmail.com wrote:
 Hi All,

 When an existing web app that is setup and registered on Twitter
 decides to launch a mobile extension, what are the best practices
 involved here with oauth?

 Are there may be benefits of registering a new app on Twitter with all
 new API key  Consumer Secret/Key than what you are using for the web
 app?  Does it provide any more security in any way to have both the
 web app and mobile app using separate keys?

 If so, can you register a mobile app with the same name as one that
 exists (assuming you own both)?  We'd like the source name of status
 updates to come from the same name as our web app/brand if possible.
 That may not be possible, not sure.

 Any guidance is greatly appreciated.

 Best,
 YCB

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[twitter-dev] Re: What's the best practices when creating a mobile app as an extension to a web app in regards to oauth?

2011-05-06 Thread Brian Sutorius
Bess, we do recommend that you register a separate application for
each platform to avoid user confusion (for example, if a user revokes
an app's access from their account settings, even with the intent to
just revoke access to an Android version and not a Windows version or
web client, they still revoke access across all apps). If you choose
to keep the same application for all versions, that's up to you.

Since you can't register more than one application with the same name,
you'll need to use a clarifier with each registration name (like
Twitter for iPhone, Twitter for Android, and so on).

Brian

On May 5, 5:21 pm, Bess bess...@gmail.com wrote:
 Hi Brian,

 Could you explain and clarify the policy on web/mobile?

 Use case:
 Build iOS app first. Depot to Android. Add web app after both iOS and
 Android app are released

 How many Twitter apps do I have to create? Can I keep them the same
 name for the same startup?

 On May 5, 11:45 am, Brian Sutorius bsutor...@twitter.com wrote:



  We recommend separate application registrations for each platform
  (http://support.twitter.com/articles/79901) and this is the approach
  we take (web, Twitter for iPhone, Twitter for Android, and so on). You
  may not use the exact same name across multiple applications, however.

  Brian Sutorius
  Twitter API Policy

  On May 5, 9:01 am, YCBM youcannotb...@gmail.com wrote:

   Hi All,

   When an existing web app that is setup and registered on Twitter
   decides to launch a mobile extension, what are the best practices
   involved here with oauth?

   Are there may be benefits of registering a new app on Twitter with all
   new API key  Consumer Secret/Key than what you are using for the web
   app?  Does it provide any more security in any way to have both the
   web app and mobile app using separate keys?

   If so, can you register a mobile app with the same name as one that
   exists (assuming you own both)?  We'd like the source name of status
   updates to come from the same name as our web app/brand if possible.
   That may not be possible, not sure.

   Any guidance is greatly appreciated.

   Best,
   YCB

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[twitter-dev] Re: Someone can help me in this situation ?

2011-05-09 Thread Brian Sutorius
Hello, please send an email to a...@twitter.com -- from the email
address used with your old Twitter account if possible -- and include
as much information about these apps and accounts as you can. We'll
work with you from there.

Brian Sutorius
Twitter API Policy

On May 6, 6:27 pm, anirudha gupta anir...@gmail.com wrote:
 I have twitter account who i used for create a new application
 twitter. suddenly i revoke access of all application i used to access
 twitter so i deleted the account on twitter.

 now i don't know what happen with the first application i register in
 twitter. i try  to access them in twitter and i am able to use the key
 of application that's means twitter not deleted them with the delete
 the account last.

 i recreate the account on twitter and now how i can access the old
 registered application i make last time.

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[twitter-dev] Re: App got switched to 'read-only' access, now can't switch back to 'read-write'

2011-05-11 Thread Brian Sutorius
If you're not editing your application at http://dev.twitter.com/apps
try there also. This issue can happen on the older app-edit pages on
the main twitter.com domain.

Brian
Twitter API Policy

On May 11, 6:26 am, Damon Parker cartmet...@gmail.com wrote:
 Try with a different browser to see if it is caching the old page for some 
 reason.



 On Wednesday, May 11, 2011 at 2:11 AM, Jason Ling wrote:
  I edited my app, added a picture and saved, and now it's changed to
  'read only' access.

  I edit again and select 'read  write' and save - and it still says
  'read only' on the next screen! (application details)

  I try to create a new app, select 'read  write' and save, and it
  still says 'read only'!

  Any ideas anyone?

  --
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  Tracker:https://code.google.com/p/twitter-api/issues/list
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  group:https://groups.google.com/forum/#!forum/twitter-development-talk

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[twitter-dev] Re: Clarification on Geolocation TOS

2011-05-16 Thread Brian Sutorius
Hi Johnathan,
Sorry for any confusion. This policy item requires that if you cache
Twitter geo data, it must be stored with the rest of the tweet from
where it came (including tweet text).

Hope that helps,
Brian Sutorius
Twitter API Policy

On May 16, 9:41 am, Johnathan Rush rus...@gmail.com wrote:
 I'm working with a research group at the Ohio State University that is
 interested in using tweets to study communication.  Our project is
 made up of sociologists and geographers, and we are particularly
 interested in looking at social networks and the space-time context of
 discussions.  We want to be sure not to violate the terms of service,
 specifically:

 4. You will not attempt or encourage others to:
 E. use or access the Twitter API to aggregate, cache (except as part
 of a Tweet), or store place and other geographic location information
 contained in Twitter Content.

 We want to use locations, and would like to know what steps can we
 take to avoid violating the TOS.  Would any of these measures below or
 some combination of them satisfy the requirements?

 - Not storing tweet ID
 - Not storing user ID
 - Not storing full 140-character status, only whether our topics of
 interest were mentioned
 - Generalize precise geolocations to a coarser level (Census tract/
 neighborhood/county)

 Hopefully I haven't overlooked an answer to this question elsewhere.
 I found another post here asking for clarification (http://goo.gl/
 hArk9), so it looks like clarification could benefit others, as well.
 If we need to ask for an exception to the TOS, where should we direct
 our application?

 Thanks,
 Johnathan Rush @rushgeo
 PhD student in Geography

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[twitter-dev] Re: ToS and redistribution of aggregate analysis results

2011-05-16 Thread Brian Sutorius
Hey Amaç,
Since the dataset you plan to distribute does not include Twitter
content directly from the API, you can totally post it for public
consumption. We allow tweet IDs to be shared in datasets like these,
so if it would help fellow researchers to compare your results to the
original corpus, you can also attach a list of the tweet IDs from your
data set (just not their full tweet text or the tweet objects).

Thanks,
Brian Sutorius
Twitter API Policy

On May 16, 12:27 pm, amacinho a...@herdagdelen.com wrote:
 Hello,

 I have been using Twitter API for research purposes and created an
 ngram dataset of a tweet corpus that I have collected over the time. I
 want to make this dataset public for research purposes so other
 researchers may carry out their own studies without having to create a
 similar corpus. I read the ToS and didn't see any explicit statement
 that forbids such an action. I just want to be sure that my
 interpretation is correct. Could anyone tell me more about this?

 The dataset I plan to share is a collection of frequently-used ngram
 phrases and their frequencies in my corpus. I don't plan to keep
 phrases longer than 5 words. For instance, a sample of the file I plan
 to make public is below:

 
 drinking a glass of wine        233
 drinking a cup of coffee        398
 drinking poison and waiting for 10
 drinking a tea without sugar    98
 

 In this case the phrases are 5-grams (they all consist of 5 words/
 tokens) and the number bext to them is the number of times they are
 observed in my corpus. As far as I can tell I am not redistributing
 the content of tweets because these samples contain common phrases
 that are already used commonly in daily language and I am merely
 releasing their frequency in a sample of tweets.

 Thanks in advance for your thoughts.

 Amaç Herdağdelen

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[twitter-dev] Re: Twitter search question

2011-06-14 Thread Brian Sutorius
Hey Casey,
Not all Tweets make it into our search index. For more information,
check out this article on our help center: 
https://support.twitter.com/articles/42646.
If you think your account has been affected, please fill out the form
linked from the bottom of that page while logged in as the account,
and we'll get back to you.

Brian Sutorius
Twitter API Policy

On Jun 14, 9:06 am, Casey Wilson cas...@downlifesroad.com wrote:
 Hey all, I understand this is probably the wrong forum for this, but
 if you could point me in the right direction I'd be appreciative.

 We have a question for the search side of things. We've had some niche
 related sites using twitter for a long time now.

 Here within the last month or two we've noticed some of our accounts
 getting flagged as not being able to be emailed (Mail server went
 down) and since then
 accounts have been going completely missing from search.

 We were wondering who to talk to about this, as I've gotten a few
 emails on the issue and I don't know what to tell our users.

 Thanks!

 -Casey

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