[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Ian Smith
>   #3
I would suggest that you install linux-oem-5.10 
(https://launchpad.net/ubuntu/+source/linux-oem-5.10) and see if this persists. 
This is the kernel shipping with the "newer" models and has an updated graphics 
driver.

Will try this, thanks.

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Title:
  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Ian Smith
apport information

** Tags added: apport-collected focal

** Description changed:

  My secondary monitor has a tendency to enter power save mode for no apparent 
reason while my laptop is in use; unplugging and replugging my dock from the 
laptop seems to bring it back but sometimes requires a few tries. Doesn't seem 
to be any of:
  - after a predictable period of time
  - after inactivity
  
  Laptop: Dell XPS 13 9300, running Focal
  Dock: Dell WD19TB. Recently updated; current dock version per fwupdmgr is 
01.00.00.04; thunderbolt controller is 43.00; MST controller VMM5331 is 05.04.03
  
  Monitor: Dell P2715Q
  
- Not sure what logs would be useful, but happy to gather those as
- requested.
+ Not sure what logs would be useful, but happy to gather those as requested.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC2:  ismith 3753 F pulseaudio
+  /dev/snd/controlC1:  ismith 3753 F pulseaudio
+  /dev/snd/controlC0:  ismith 3753 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-08-09 (184 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ MachineType: Dell Inc. XPS 13 9300
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-41-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
+ RelatedPackageVersions:
+  linux-restricted-modules-5.8.0-41-generic N/A
+  linux-backports-modules-5.8.0-41-generic  N/A
+  linux-firmware1.187.9
+ Tags:  focal
+ Uname: Linux 5.8.0-41-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/17/2020
+ dmi.bios.release: 1.0
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.0.6
+ dmi.board.name: 0WX9VX
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.6:bd01/17/2020:br1.0:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0WX9VX:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 13 9300
+ dmi.product.sku: 096D
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1915188/+attachment/5462050/+files/AlsaInfo.txt

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Title:
  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Mario Limonciello
** No longer affects: ubuntu

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Title:
  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Jared Dominguez
** Also affects: dell-sputnik
   Importance: Undecided
   Status: New

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  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Mario Limonciello
I would suggest that you install linux-oem-5.10
(https://launchpad.net/ubuntu/+source/linux-oem-5.10) and see if this
persists.  This is the kernel shipping with the "newer" models and has
an updated graphics driver.

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Title:
  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Mario Limonciello
** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

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  Secondary monitor enters power save mode for no apparent reason

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[Bug 1915188] Re: Secondary monitor enters power save mode for no apparent reason

2021-02-09 Thread Ian Smith
Kernel: 5.8.0-41-generic

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Title:
  Secondary monitor enters power save mode for no apparent reason

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